Customer Support Information

Perform such activities in off-peak hours, such as early morning or late evening.

Direct Inward Dialing (DID). This equipment returns answer supervision signals to the Public Switched Telephone Network when:

Answered by the called station

Answered by the attendant

Routed to a recorded announcement that can be administered by the customer premises equipment user

Routed to a dial prompt

This equipment returns answer supervision on all DID calls forwarded back to the Public Switched Telephone Network. Permissible exceptions are when:

A call is unanswered

A busy tone is received

A reorder tone is received

Allowing this equipment to be operated in such a manner as not to provide proper answer supervision signaling is in violation of Part 68 rules.

DOC Notification and Repair

Information

NOTICE: The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The DOC does not guarantee the equipment will operate to the user’s satisfaction.

A-6Maintenance and Troubleshooting

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AT&T 3.0 manual DOC Notification and Repair Information