Error Logs

Table 2-2 Continued

 

 

 

 

Error

 

 

Action

 

 

 

Codes

Description

 

 

7005

PRI B-CH GROUP INCONSIST:

Troubleshoot the PRI trunk and report to

 

 

 

 

 

 

service provider; otherwise, no action

 

 

 

 

 

 

required. If problem persists, contact

 

 

 

 

 

 

your technical support organization.

 

 

 

 

 

 

 

7401

TRK UPLINK MESSAGE ERROR:

Test the trunk with a single-line

 

 

 

 

Communication

problems between

telephone. If the problem is not in the

 

 

 

 

processor and

modules.

trunk, replace the module with one that is

 

 

 

 

Unrecognized message from module

known to be working. If the problem is

 

 

 

 

to processor.

 

gone when using the known good

 

 

 

 

 

 

module, replace the module and restart.

 

 

 

 

 

 

7402

LOOP CONTROL BIT NOT SET:

Test the trunk with a single-line

 

 

 

 

No loop current

on an outgoing call.

telephone, If the problem is not in the

 

 

 

 

If this error occurs four times

trunk, replace the module with one that is

 

 

 

 

consecutively, and if Automatic

known to be working. If the problem is

 

 

 

 

Maintenance-Busy is enabled and the

gone when using the known good

 

 

 

 

50% maintenance busy limit has not

module, replace the module and restart.

 

 

 

 

been exceeded, the trunk is busied-

 

 

 

 

 

out automatically.

 

 

 

 

 

 

 

 

 

7403 NO LOOP CURRENT:

Communication problems between the module and central office.

No loop current.

If this error occurs four times consecutively, and if Automatic Maintenance-Busy is enabled and the 50% maintenance-busy limit has not been exceeded, the trunk is busied- out automatically.

Test the trunk with a single-line telephone. If the problem is not in the trunk, replace the module with one that is known to be working, If the problem is gone when using the known good module, replace the module and restart.

Continued on next page

2-12Error Logs, Access Logs, and System Inventory

Page 358
Image 358
AT&T 3.0 manual PRI B-CH Group Inconsist