Integrated Solution Ill

If IS Ill includes AUDIX Voice Power (or Fax Attendant) when users receive voice mail (or fax mail) messages, the Message LEDs on their telephones light (as long as a mailbox or fax mailbox has been assigned to each of those telephones).

The system may need more touch-tone receivers if:

Single-line telephone users do not get dial tone.

AUDIX Voice Power fails to transfer calls.

Calls fail to ring or go to coverage prematurely.

Message-waiting lights fail to light.

CAS IS Ill uses the call information provided by the system’s built-in SMDR feature to process calls.

SPM IS Ill reports can be printed out or can be written to a disk (hard or floppy).

SPM IS Ill reports should not be printed while the system is handling more than 100 calls per hour.

Only the CAS IS Ill and the SPM IS Ill applications can be connected to a system operating in Behind Switch mode.

Hardware Requirements

The Master Controller II+ (Desktop) and the Master Controller Ill (Tower) are the PC platforms for IS Ill. The Master Controller ll+ is a desktop 20-MHz, 386- SX PC with three available AT bus slots (with the tape drive installed). It has 8 MB of RAM memory, either a 100-MB or a 200-MB hard disk drive, 3.5-inch floppy drive, and a 125-MB streaming tape drive.

The Master Controller Ill is a tower 20-MHz 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM memory, either 200- or 500-MB hard disk drive, and a 250-MB streaming tape drive.

8-14Installing Applications

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AT&T 3.0 manual Hardware Requirements