AT&T 3.0 manual AT&T Attendant, Considerations

AT&T Attendant

AT&T Attendant

AT&T Attendant is a stand-alone application that provides operator-like services through the use of prerecorded messages and electronic switching.

Considerations

You cannot connect AT&T Attendant to a system that operates in Behind Switch mode.

You cannot connect AT&T Attendant to a system that has an AUDIX application or a voice mail system installed.

You can connect a maximum of four Attendants to the system.

You should program all lines to AT&T Attendant for reliable far-end disconnect.

The system may need more touch-tone receivers if:

■Single-line telephone users do not get a dial tone.

■AT&T Attendant fails to transfer calls.

■Calls fail to ring or go to coverage prematurely.

When Attendant is set up for both daytime and after-hours operation, the time on each Attendant’s clock must match the system clock so that the system recognizes the end of the business day.

Hardware Requirements

AT&T Attendant requires connection to a 012 basic telephone module. You can use up to eight jacks on a 012 basic telephone module for AT&T Attendants. When using fewer than eight jacks, you can use the remaining jacks for tip/ring devices.

8-16Installing Applications