AT&T 3.0 manual Auditing Calls Summary

Checking Ports

This indicates that the problem may beat the central office (CO) end.

First, make sure the correct B-channel is selected. If the correct B-channel is selected, the customer or AT&T representative acting as the customer’s agent should ask the CO to clear the problem from that end. If the problem is not at the CO end, select the correct B-channel and repeat the Audit Lines procedure.

Auditing Calls

Summary

Console Procedure

PC Procedure

Appropriate Slot or Port

Time Estimate Backup Procedure Busy-Out or Reset Interrupting the Test Restore

Menu → Maintenance →Port → B-Channel →Dial the slot and port no. → Enter →Audit Call

(F6) →(F3) →(F7) →Type the slot and port no. →(F10) →

(F2)

This test can be run only on the slot and port of a DS1 PRI B-channel.

Four minutes Not required Not required

You cannot interrupt this test. Not required

To audit calls, follow the steps below.

Console Display/Instructions Additional Information P C

1 From the Maintenance Menu, select the Port option.

Maintenance

Make a selection

System

Slot

Port

Exit

(F3)

5–28Central Office Problems