AT&T 3.0 manual Conversant, Consideration

CONVERSANT

CONVERSANT

CONVERSANT is an entry-level voice response system that enables you to run integrated voice response (IVR) applications. CONVERSANT can automatically answer and route calls and execute telephone transactions. CONVERSANT consists of the hardware and software that supports transaction processing, data retrieval, and data entry using a touch-tone telephone connected to a public telephone network.

Consideration

CONVERSANT supports a maximum of 24 channels of analog ports, or up to 6 IVP4 boards. In a co-resident environment, such as CONVERSANT and AUDIX Voice Power, the system supports a maximum of 16 channels. The number of channels assigned to AUDIX Voice Power can never exceed 12.

Hardware Requirements

The platform for CONVERSANT is the Master Controller III (Tower). The Master “ Controller Ill is a desktop 20 MHz, 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM. It includes a system unit, a monitor, and a keyboard. The Master Controller Ill has the following

components:

500-MB fixed disk drive

250-MB tape drive

3.5-inch floppy disk drive

Two serial ports and one parallel port are integrated on the main board with connectors on the back panel of the system unit. A diskette drive controller and fixed disk drive interface also are integrated on the main board.

A Video Graphics Array (VGA) video display controller and a tape drive controller are provided on separate add-in boards.

AT&T UNIX System V version 3.2.2

8-12Installing Applications