If You Cannot Solve the Problem

If you have a problem with your MultiPASS C50 and cannot solve it using the information in this chapter, contact your local authorised Canon dealer or the Canon help line.

Attempting to repair the MultiPASS C50 yourself may void the limited warranty.

Before contacting your local authorised Canon dealer or the Canon help line, make sure you have the following information about your MultiPASS C50:

JThe unit's name: MultiPASS C50

JThe MultiPASS C50's serial number (on a label on the back of the MultiPASS C50)

CANON INC.

H12103

MADE IN JAPAN

 

 

SERIAL No. X X X X X X X

JThe MultiPASS C50's ROM version number (to ®nd this, contact the Canon help line)

JThe MultiPASS Desktop Manager version number (see the MultiPASS Desktop Manager User's Guide )

JWhere you purchased the unit

JA detailed description of the problem

JThe steps you have taken to solve the problem, and the results

Chapter 8

Troubleshooting

8-3

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Image 191
Canon MultiPASSTM C50 manual If You Cannot Solve the Problem