Message

Error Code

Cause

Action

CHANGE CARTRIDGE

#052

The BJ cartridge is

 

 

empty or its ink has

 

 

dried out.

Make a copy or print a document. If the printout is light or blank, replace the BJ cartridge. Documents received in memory will then be printed automatically.

The MultiPASS C50's image memory may be full because the BJ cartridge ran out of ink.

Replace the BJ cartridge and have the other party send the fax again.

CHECK DOCUMENT

#001

A document is jammed

 

 

in the Automatic

 

 

Document Feeder

 

 

(ADF).

 

 

The document feed

 

 

lever is set to manual

 

 

document feed.

CHECK PAPER SIZE

±

The size of the paper in

 

 

the sheet feeder differs

 

 

from that speci®ed in

 

 

the Paper Size option

 

 

in the Receive Fax tab.

CHECK PRINTER

±

The BJ cartridge in the

 

 

MultiPASS C50 is

 

 

defective.

CLEAR PAPER JAM

#009

The MultiPASS C50

 

 

has no paper in its

 

 

sheet feeder, or has a

 

 

paper jam.

COMMUNICATING

±

You tried to use

PLEASE WAIT

 

manual sending while

 

 

the fax was sending

 

 

from memory.

Remove the document you are trying to send or copy and load it again.

Set the document feed lever to automatic document feed.

Set the correct paper size in the Paper Size option in the Receive Fax tab.

1.Press the (STOP) button.

2.Reinstall the cartridge.

3.Unplug the MultiPASS C50, wait 5 seconds, then plug it in again. If the display does not change, call for service.

Add paper or clear the jam, then press the (STOP) button. If a document was received in memory, the fax is automatically printed from memory.

Wait until the fax is sent and try again, or use memory sending.

Chapter 8

Troubleshooting 8-31

Page 219
Image 219
Canon MultiPASSTM C50 manual Check Paper Size