Message

Error Code

Cause

Action

DOC TOO LONG

#003

It took more than 32

 

 

minutes to send or

 

 

copy a document.

It took more than 32 minutes to receive a document.

Divide the document and send or copy each part separately.

Contact the sender, and have them divide the document and send each part separately.

The document is longer

Use a copy machine to

than 1 metre.

copy each page of the

 

document and send the

 

copy.

DOCUMENT READY

±

The document in the

 

 

Automatic Document

 

 

Feeder (ADF) is ready

 

 

for scanning.

Send the fax, scan the document, or make a copy.

ECM RX

±

The MultiPASS C50 is

 

 

receiving a fax using

 

 

ECM.

ECM TX

±

The MultiPASS C50 is

 

 

sending a fax using

 

 

ECM.

HANG UP PHONE

±

The handset is off its

 

 

hook.

INSTALL BC-21

±

The BC-20, BC-22/22e,

 

 

or BC-29F BJ

 

 

Cartridge is installed.

INSTALL BC-21/20

±

The BC-22/22e or

 

 

BC-29F BJ Cartridge is

 

 

installed, so the

 

 

MultiPASS C50 cannot

 

 

print any received

 

 

faxes, or make copies.

Faxes can take longer to receive when using ECM. Try turning ECM off if you need to receive quickly, or if you know your local telephone lines are in good condition.

Faxes can take longer to send when using ECM. Try turning ECM off if you need to send quickly, or if you know your local telephone lines are in good condition.

Place the handset properly onto its hook.

Remove the BC-20, BC-22/ 22e, or BC-29F BJ Cartridge and install the BC-21/21e BJ Cartridge.

Remove the BC-22/22e or BC-29F BJ Cartridge and install the BC-21/21e or BC-20 BJ Cartridge.

LOAD PAPER

±

The MultiPASS C50 is

Add paper to the sheet

 

 

out of recording paper.

feeder. Make sure the

 

 

 

stack is below the limit

 

 

 

mark (

 

). Then press

 

 

 

the

(STOP) button.

8-32Troubleshooting

Chapter 8

Page 220
Image 220
Canon MultiPASSTM C50 manual 32Troubleshooting Chapter, DOC TOO Long