If your MultiPASS C50 is not operating properly, use the information and suggestions in this chapter to try to solve the problem.
In addition, while some problems will have a single cause, others will have a combination of causes. In the latter cases, you may need to use a process of elimination to ®nd the cause and correct the problem. For example, many printing problems are related to how your software interacts with the MultiPASS C50. If you were having trouble printing, but found that your MultiPASS C50 could make copies correctly, you would know that the problem was with your computer, software, or cables, and not with the MultiPASS C50 itself.
If the MultiPASS C50 makes strange noises, emits smoke, or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself.
Troubleshooting | Chapter 8 |
