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Canon
MultiPASSTM C50
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10Printing From Your PC Chapter
Models:
MultiPASSTM C50
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Troubleshooting
Install
Alarm Volume
Factory default
Delayed sending
Connecting the Telephone Line
Problem documents
Reset
Setting Up Your MultiPASS C50
MultiPASS C50 Settings
Page 188
Image 188
7-10
Printing From Your PC
Chapter 7
Page 187
Page 189
Page 188
Image 188
Page 187
Page 189
Contents
MultiPASSTM C50
Copyright
Preface
Trademarks
Iii
EEC
Contents
Contents
Vii
Viii
Troubleshooting
Glossary Index
Appendix a
Appendix B
Introducing the MultiPASS C50
Welcome
Main Features of the MultiPASS C50
Plain Paper Fax Features
Colour Copier Features
Telephone Features
Colour Printer Features
Colour Scanner Features
300-, 400-, or 600-dpi resolution
Full colour and 256-level greyscale
Automatic Document Feeder ADF
Introducing the MultiPASS C50 Chapter
Special Print Media
Supplies and Options
BJ Print Cartridges and Ink Tanks
Canon Photo Kit
10Introducing the MultiPASS C50 Chapter
Using Your Documentation
How to Use this Guide
Type Conventions Used in this Guide
12Introducing the MultiPASS C50 Chapter
For Customer Support
Safety Instructions
14Introducing the MultiPASS C50 Chapter
Chapter Introducing the MultiPASS C50
16Introducing the MultiPASS C50 Chapter
Setting Up Your MultiPASS C50
Setting Up Your MultiPASS C50 Chapter
Choosing a Location for Your MultiPASS C50
618 mm 365 mm 400 mm 482 mm 281 mm
Unpacking Your MultiPASS C50
Do You Have Everything?
Make sure you have the following items
Chapter Setting Up Your MultiPASS C50
Removing Shipping Materials
Chapter Setting Up Your MultiPASS C50
10Setting Up Your MultiPASS C50 Chapter
Attaching the Sending Document Support
Assembling the MultiPASS C50
Attaching Components
12Setting Up Your MultiPASS C50 Chapter
Attaching the Document Support
Attaching the Output Tray Extension
Making Connections
Connecting the MultiPASS C50 to Your PC
14Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
Connecting the Telephone Line
16Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
Connecting the Power Cord
18Setting Up Your MultiPASS C50 Chapter
Please Wait
PUT in Cartridge
Front View
20Setting Up Your MultiPASS C50 Chapter
Getting Acquainted with Your MultiPASS C50
Rear View
Handset Option
22Setting Up Your MultiPASS C50 Chapter
Inside the Printer Cover
Receive Mode button
Resolution button
Operation Panel
Document feed lever
24Setting Up Your MultiPASS C50 Chapter
Special Function Buttons
Button
26Setting Up Your MultiPASS C50 Chapter
T. button
Selecting and Installing a BJ Cartridge
Guidelines for Using and Maintaining BJ Cartridges
28Setting Up Your MultiPASS C50 Chapter
Choosing the Best Cartridge
BC-20 Black BJ Cartridge
BC-21/21e Colour BJ Cartridge
BCI-21 Black ink tank
30Setting Up Your MultiPASS C50 Chapter
BC-22/22e Photo Colour BJ Cartridge
BC-29F Fluorescent BJ Cartridge
SB-21 BJ Cartridge Container
Installing the BJ Cartridge
32Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
34Setting Up Your MultiPASS C50 Chapter
Cartridge
Press Cartridge
36Setting Up Your MultiPASS C50 Chapter
Storing BJ Cartridges
Selecting and Loading the Print Media
Selecting the Print Media
Plain Media
Plain paper
38Setting Up Your MultiPASS C50 Chapter
Canon Media
Shirt Transfers TR-101
Canon High-Gloss Film HG-101
Fabric Sheets FS-101
40Setting Up Your MultiPASS C50 Chapter
Printable Area
Plain Paper and Special Media
Printable Area A4 size Letter size
Envelopes
Printable Area European DL Commercial No
Adjusting the Paper Thickness Lever
42Setting Up Your MultiPASS C50 Chapter
Lever position Medium Black Colour
Medium Maximum stack size
44Setting Up Your MultiPASS C50 Chapter
Loading the Print Media
Paper weight
Loading Print Media for Automatic Feed
Paper size
Envelope size
46Setting Up Your MultiPASS C50 Chapter
Make sure the top of the stack is below the paper limit mark
48Setting Up Your MultiPASS C50 Chapter
Glossy paper
Loading Print Media for Manual Feed
Using Canons Specialty Papers
Printing on High Resolution Paper HR-101
Using the Cleaning sheet included in the HR-101 package
50Setting Up Your MultiPASS C50 Chapter
Function
52Setting Up Your MultiPASS C50 Chapter
Printing on FS-101 Fabric Sheets
Chapter Setting Up Your MultiPASS C50
54Setting Up Your MultiPASS C50 Chapter
Entering User Information in the MultiPASS C50
Method 1 MultiPASS C50 Operation Panel
Method 2 MultiPASS Desktop Manager
Guidelines for Entering Information
Button Uppercase Lowercase
Entering Numbers, Letters, and Symbols
56Setting Up Your MultiPASS C50 Chapter
Editing Information
AAA
Entering a single letter
Entering two letters from the same group
58Setting Up Your MultiPASS C50 Chapter
Entering Your Identication Information
Function
Date & Time
Unit Name
Canon a
TEL Line Type
Touch Tone Rotary Pulse
60Setting Up Your MultiPASS C50 Chapter
Editing Your Identication Information
MultiPASS C50 Settings
List of Settings
Method 1 Using the MultiPASS Desktop Manager
Method 2 Using the MultiPASS C50 operation panel
General Settings
62Setting Up Your MultiPASS C50 Chapter
Sending Settings
Unit Telephone #
64Setting Up Your MultiPASS C50 Chapter
Scan Contrast
Receive Settings
66Setting Up Your MultiPASS C50 Chapter
Speed Dialling Settings
Other Options
MultiPASS C50 Unit Settings
68Setting Up Your MultiPASS C50 Chapter
STANDARD/HIGH
70Setting Up Your MultiPASS C50 Chapter
Accessing the MultiPASS C50 Unit Settings
Alarm Volume
72Setting Up Your MultiPASS C50 Chapter
VOL MAX
RX Call Level
04SEC
Standard
MID Pause SET
Testing the MultiPASS C50
74Setting Up Your MultiPASS C50 Chapter
Chapter Speed Dialling
Speed Dialling Methods
One-touch speed dialling
Coded speed dialling
Group dialling
One-Touch Speed Dialling
Storing Numbers for One-Touch Speed Dialling
TEL Registration
Touch SPD Dial
Name
Canon U.S.A. a
01= 538 4500
To change the number and/or name
Name Canon U.S.A a
To delete a number
05=905 795
Using One-Touch Speed Dialling
Dialing
Chapter Speed Dialling
Coded Speed Dialling
Storing Numbers for Coded Speed Dialling
Coded Speed Dial
Telephone Number TEL=
TEL=
Anon Hong Konga
12Speed Dialling Chapter
Name Canon Hong Kona
Canon Europa a
06= 49 39 25
14Speed Dialling Chapter
Using Coded Speed Dialling
Press Coded Dial
16Speed Dialling Chapter
Group Dial
Group Dialling
Creating Groups for Group Dialling
18Speed Dialling Chapter
To store a group under a one-touch speed dialling button
To store a group under a coded speed dialling code
Function
Name Canon Group 1
20Speed Dialling Chapter
Using Group Dialling
22Speed Dialling Chapter
Chapter Sending Faxes
Sending Faxes Chapter
Preparing to Send a Fax
Setting the Resolution and Contrast
Setting the Scanning Resolution
Setting the Scanning Contrast
Fine Photo Standard
Scan Contrast
Memory Sending
Sending Methods
Manual Sending Via the Handset
PC dialling
Dialling Methods
Regular dialling
Sending Documents
Manual Sending via the Handset
Memory Used 0%
Document Ready
TX/RX no
10Sending Faxes Chapter
Memory Sending
Standard Document Ready
Transmitting OK
Scanning
Calling
Cancelling Sending
CANCEL? *YES #NO
TX/RX Cancelled
12Sending Faxes Chapter
Removing the Document From the Automatic Document Feeder ADF
14Sending Faxes Chapter
Redialling
Manual Redialling
Automatic Redialling with Memory Sending
Auto Redial
16Sending Faxes Chapter
Cancelling Automatic Redialling
BUSY/NO Signal
Printing Report
18Sending Faxes Chapter
Sequential Broadcasting
Sending a Document to More Than One Destination
Sending a Document Using Group Dialling
Dialling Through a Switchboard
KEY Setting
PBX
20Sending Faxes Chapter
Prefix Hooking Earth Connection
Press START/COPY If you selected Prefix in step
Press REDIAL/PAUSE
If you selected Earth Connection or Hooking in step
22Sending Faxes Chapter
How to Enter Pauses
Long Distance Dialling
Conrming a Dial Tone
Using Tone Dialling on a Pulse Line
24Sending Faxes Chapter
If a Power Cut Occurs
Memory Clear Report
26Sending Faxes Chapter
Chapter Receiving Faxes
Different Ways to Receive a Fax
Setting the Receive Mode
FAX only Mode
ANS.MACHINE Mode
Manual Mode FAX only Mode
Receiving Faxes and Phone Calls Automatically Fax/Tel Mode
Type of call
Chapter Receiving Faxes
If you hear a slow beep or silence
Receiving Faxes Manually Manual Mode
If you hear a persons voice
Chapter Receiving Faxes
Receiving Faxes Automatically FAX only Mode
Using an Answering Machine ANS. Machine Mode
Using the MultiPASS C50 with an Answering Machine
Messages Displayed When Documents are Received in Memory
Documents Received in Memory
Change Cartridge
10Receiving Faxes Chapter
Load Paper
Clear Paper JAM
12Receiving Faxes Chapter
Printing a Received Fax When Your Computer Is Off
File Print
Receiving While Registering, Copying, or Printing
Cancelling an Incoming Fax
14Receiving Faxes Chapter
Chapter Scanning Documents and Making Copies
Weight
Scanning Documents
Types of Documents You Can Scan
Quantity
Problem documents
Quantity N 1 Thickness
Effective Image Size
Selecting Automatic/Manual Document Feed
Loading Documents for Automatic Feed
Adjust the document guides to the width of the document
Scanning Documents and Making Copies Chapter
Trouble With Multipage Documents
Loading Documents for Manual Feed
10Scanning Documents and Making Copies Chapter
Chapter Scanning Documents and Making Copies
12Scanning Documents and Making Copies Chapter
Making Copies
Fine
Fine Photo
Color Fine Color Draft Color Snapshot
Copy 80%
14Scanning Documents and Making Copies Chapter
Copy
16Scanning Documents and Making Copies Chapter
Chapter Printing From Your PC
Printing on Envelopes
Paper Handling
Selecting Paper Types
Flap Press Down Firmly on the Edges of the Flap
Make sure the ¯aps of the envelopes are ¯at and not curled
MultiPASS C50 is now ready to print envelopes
Understanding Your Applications Capabilities
Some Advice for Colour Printing
Selecting Paper and Other Print Media
Understanding Your Computers Monitor and Colour
Improving Print Speed
Controlling Printing Costs
10Printing From Your PC Chapter
Chapter Troubleshooting
Troubleshooting Chapter
If You Cannot Solve the Problem
Problems Index
Problem See
ProblemSee
Paper Jams
Jams in the Automatic Document Feeder ADF
Chapter Troubleshooting
Jams in the Sheet Feeder
Problems Feeding Paper into the Sheet Feeder
Problem Possible cause Solution
10Troubleshooting Chapter
Problem Possible cause Solution
Sending Faxes
Faxing Problems
12Troubleshooting Chapter
Problem Possible cause Solution
14Troubleshooting Chapter
Receiving Faxes
Start
16Troubleshooting Chapter
Telephone Problems
Copying Problems
18Troubleshooting Chapter
Printing Problems
20Troubleshooting Chapter
Problem Possible cause Solution
22Troubleshooting Chapter
See the MultiPASS Desktop
Print Quality Problems
24Troubleshooting Chapter
Problem Possible cause Solution
Colour Printing and Copying Problems
26Troubleshooting Chapter
See the MultiPASS Desktop
28Troubleshooting Chapter
General Problems
Error Codes, Messages, and Solutions
30Troubleshooting Chapter
Check Paper Size
32Troubleshooting Chapter
DOC TOO Long
No Answer
34Troubleshooting Chapter
Recd in Memory
Maintaining Your MultiPASS C50
Cleaning the MultiPASS C50s Interior
Cleaning the MultiPASS C50
Cleaning the MultiPASS C50s Exterior
Do not Touch Print Head Do not Touch the Ribbon Cable
Cleaning the Scanner Components
White sheet and scanning glass
Separation roller
Separation guide
Maintaining Your MultiPASS C50 Chapter
Chapter Maintaining Your MultiPASS C50
Nozzle Check
Maintaining BJ Cartridges
Printing the Nozzle Check Pattern
Cleaning and Testing the BJ Cartridge Print Head
Head Cleaning
When to Replace the BJ Cartridge
10Maintaining Your MultiPASS C50 Chapter
Chapter Maintaining Your MultiPASS C50
Replacing the BJ Cartridge
12Maintaining Your MultiPASS C50 Chapter
Print Head
14Maintaining Your MultiPASS C50 Chapter
Damage the unit
16Maintaining Your MultiPASS C50 Chapter
Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge
18Maintaining Your MultiPASS C50 Chapter
Do not Touch
Slide the new ink tank into the empty slot
20Maintaining Your MultiPASS C50 Chapter
Transporting the MultiPASS C50
22Maintaining Your MultiPASS C50 Chapter
Appendix a Specications
General
Plain Paper Fax
Environmental requirements
Applicable standards
Interface
Copier
Telephone
Reduction sizes
Copy speed
Multiple copies
Printer
Printable Area Papers
Printable area A4 size Letter size Legal size
Printable Area Envelopes
Contents
Contents/colour
BC-20 Black BJ cartridge Print head
Ink colour
Scanner
10Specications Appendix a
When the document feed lever is set to Manual document feed
Document Sizes
12Specications Appendix a
PC Interface
MultiPASS Desktop Manager for WindowsH
14Specications Appendix a
Appendix B Options
Package Contents
Optional Handset
Attaching the Handset to Your Unit
Appendix B Options B-3
4Options Appendix B
Appendix B Options B-5
Control Panel and Functions
6Options Appendix B
# Button
Ringer Switch
TONE/PULSE Switch
Maintaining Your Handset
8Options Appendix B
Auto FAX/TEL switching
Activity report
Address Book
Application program
Glossary
Bubble Jet BJ printing
Centronics
Character set
Code
Delayed sending
Composite black
Control code
Cpi
Dual access Multitasking
Factory default
Dithering
Document
FAX/TEL switching
Form feed
G3, Group 3 fax machine
Graphic
Halftone
Hue
Ieee
Ink Jet printer
Line weight
Interface cable
Interface port
Jack
Memory broadcast
Memory sending
Modem
MultiPASS Desktop Manager for Windows software
Off-line
On-line
One-touch speed dialling buttons
Orientation
Photo
Platen
Point size
Portrait orientation
Reception
Quick-on-line sending
Receiving
Reduction mode
Reset
Redialling-automatic
Redialling-manual
Scanning contrast
Rotary pulse
Saturation
Smoothing mode
Sender ID
Sending
Sending speed
Tone/pulse setting
Timed sending
Transaction number
Transmit
Uhqtm Ultra High Quality
Typeface
Typestyle
Glossary
Index
Index
CF-102 See Transparencies CF-102
Manager
HG-101 See High-Gloss Film HG-101 High-Gloss Film HG-1012-39
LC-301 See Bubble Jet Paper LC-301 LCD display
Index
Paper thickness lever
Index
Index
Support See Customer support
Uhqtm See Ultra High Quality
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