General Problems
Problem | Possible cause | Solution |
The MultiPASS C50 has no power
The power cord may not be securely plugged into the unit.
The power cord may not be supplying power.
Make sure the power cord is plugged securely into the unit and into a wall outlet.
If the power cord is connected to a power strip, make sure the strip is connected to an outlet and turned on.
Check the power cord by substituting another, or by using a voltameter to test it for continuity.
The MultiPASS C50 will not print reports
The MultiPASS C50 may have a
Replace the empty ink tank. See page
Nothing appears in the LCD display
The MultiPASS C50 may not be receiving power.
Check the plug and be sure it is ®rmly plugged into the power connector and the wall outlet.
If the display remains blank, unplug the MultiPASS C50, wait ®ve seconds, then plug it in again. If the display still remains blank, call your local authorised Canon dealer or the Canon help line.
Chapter 8 | Troubleshooting |
