Error Codes, Messages, and Solutions
This table lists the error messages that appear in the MultiPASS C50's LCD display and the corresponding error codes that appear in activity reports, and tells what to do for each.
Message
Error Code
Cause
Action
AUTO REDIAL | ± | The receiving fax | ± |
|
| machine was busy and |
|
|
| the MultiPASS C50 is |
|
|
| waiting to redial. |
|
BUSY/NO SIGNAL | #005/018 | The telephone number | Try sending the document |
|
| you dialled is busy. | again later. |
The other party's fax machine is not working properly.
The other party is not using a G3 fax machine.
The telephone line type setting on your MultiPASS C50 is incorrect.
The receiving fax machine did not answer within 55 seconds.
CALLING | ± | The MultiPASS C50 is |
|
| dialling the receiving |
|
| fax machine. |
CARTRIDGE JAMMED | ± | The cartridge is |
|
| jammed. |
Contact the other party and have them check their fax machine.
Contact the other party and have them send or receive the document using a G3 machine.
Set your MultiPASS C50 for your telephone line (tone or pulse).
Contact the other party and have them check their fax machine. You can also try to send the document manually. For an overseas call, add pauses to the registered number.
If you want to cancel the transmission, press the 
(STOP) button.
Open the printer cover, check for any jammed paper in the unit, and remove if necessary. Do not try to manually move or stop the cartridge holder.
| Chapter 8 |
