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Canon
MultiPASSTM C50
manual
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MultiPASSTM C50
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Troubleshooting
Install
Alarm Volume
Factory default
Delayed sending
Connecting the Telephone Line
Problem documents
Reset
Setting Up Your MultiPASS C50
MultiPASS C50 Settings
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MultiPASS
TM
C50
User's Guide
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Contents
MultiPASSTM C50
Preface
Copyright
Iii
Trademarks
EEC
Contents
Contents
Vii
Viii
Troubleshooting
Appendix B
Appendix a
Glossary Index
Introducing the MultiPASS C50
Welcome
Main Features of the MultiPASS C50
Plain Paper Fax Features
Telephone Features
Colour Copier Features
Colour Printer Features
300-, 400-, or 600-dpi resolution
Colour Scanner Features
Full colour and 256-level greyscale
Automatic Document Feeder ADF
Introducing the MultiPASS C50 Chapter
BJ Print Cartridges and Ink Tanks
Supplies and Options
Special Print Media
10Introducing the MultiPASS C50 Chapter
Canon Photo Kit
How to Use this Guide
Using Your Documentation
12Introducing the MultiPASS C50 Chapter
Type Conventions Used in this Guide
For Customer Support
14Introducing the MultiPASS C50 Chapter
Safety Instructions
Chapter Introducing the MultiPASS C50
16Introducing the MultiPASS C50 Chapter
Setting Up Your MultiPASS C50
Setting Up Your MultiPASS C50 Chapter
Choosing a Location for Your MultiPASS C50
618 mm 365 mm 400 mm 482 mm 281 mm
Do You Have Everything?
Unpacking Your MultiPASS C50
Make sure you have the following items
Chapter Setting Up Your MultiPASS C50
Removing Shipping Materials
Chapter Setting Up Your MultiPASS C50
10Setting Up Your MultiPASS C50 Chapter
Attaching Components
Assembling the MultiPASS C50
Attaching the Sending Document Support
Attaching the Document Support
12Setting Up Your MultiPASS C50 Chapter
Attaching the Output Tray Extension
14Setting Up Your MultiPASS C50 Chapter
Connecting the MultiPASS C50 to Your PC
Making Connections
Chapter Setting Up Your MultiPASS C50
16Setting Up Your MultiPASS C50 Chapter
Connecting the Telephone Line
Chapter Setting Up Your MultiPASS C50
18Setting Up Your MultiPASS C50 Chapter
Connecting the Power Cord
PUT in Cartridge
Please Wait
Getting Acquainted with Your MultiPASS C50
20Setting Up Your MultiPASS C50 Chapter
Front View
Handset Option
Rear View
Inside the Printer Cover
22Setting Up Your MultiPASS C50 Chapter
Resolution button
Receive Mode button
Operation Panel
Document feed lever
24Setting Up Your MultiPASS C50 Chapter
Special Function Buttons
T. button
26Setting Up Your MultiPASS C50 Chapter
Button
Guidelines for Using and Maintaining BJ Cartridges
Selecting and Installing a BJ Cartridge
28Setting Up Your MultiPASS C50 Chapter
BC-20 Black BJ Cartridge
Choosing the Best Cartridge
BC-21/21e Colour BJ Cartridge
BCI-21 Black ink tank
BC-22/22e Photo Colour BJ Cartridge
30Setting Up Your MultiPASS C50 Chapter
BC-29F Fluorescent BJ Cartridge
SB-21 BJ Cartridge Container
Installing the BJ Cartridge
32Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
34Setting Up Your MultiPASS C50 Chapter
Press Cartridge
Cartridge
Storing BJ Cartridges
36Setting Up Your MultiPASS C50 Chapter
Selecting the Print Media
Selecting and Loading the Print Media
Plain Media
Plain paper
Canon Media
38Setting Up Your MultiPASS C50 Chapter
Fabric Sheets FS-101
Canon High-Gloss Film HG-101
Shirt Transfers TR-101
Printable Area
40Setting Up Your MultiPASS C50 Chapter
Plain Paper and Special Media
Printable Area A4 size Letter size
Printable Area European DL Commercial No
Envelopes
42Setting Up Your MultiPASS C50 Chapter
Adjusting the Paper Thickness Lever
Lever position Medium Black Colour
Loading the Print Media
44Setting Up Your MultiPASS C50 Chapter
Medium Maximum stack size
Loading Print Media for Automatic Feed
Paper weight
Paper size
Envelope size
46Setting Up Your MultiPASS C50 Chapter
Make sure the top of the stack is below the paper limit mark
Glossy paper
48Setting Up Your MultiPASS C50 Chapter
Loading Print Media for Manual Feed
Printing on High Resolution Paper HR-101
Using Canons Specialty Papers
Using the Cleaning sheet included in the HR-101 package
50Setting Up Your MultiPASS C50 Chapter
Function
Printing on FS-101 Fabric Sheets
52Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
Entering User Information in the MultiPASS C50
54Setting Up Your MultiPASS C50 Chapter
Method 1 MultiPASS C50 Operation Panel
Method 2 MultiPASS Desktop Manager
Guidelines for Entering Information
56Setting Up Your MultiPASS C50 Chapter
Entering Numbers, Letters, and Symbols
Button Uppercase Lowercase
AAA
Editing Information
Entering a single letter
Entering two letters from the same group
Entering Your Identication Information
58Setting Up Your MultiPASS C50 Chapter
Function
Date & Time
Canon a
Unit Name
TEL Line Type
Touch Tone Rotary Pulse
Editing Your Identication Information
60Setting Up Your MultiPASS C50 Chapter
List of Settings
MultiPASS C50 Settings
Method 1 Using the MultiPASS Desktop Manager
Method 2 Using the MultiPASS C50 operation panel
62Setting Up Your MultiPASS C50 Chapter
General Settings
Unit Telephone #
Sending Settings
Scan Contrast
64Setting Up Your MultiPASS C50 Chapter
Receive Settings
66Setting Up Your MultiPASS C50 Chapter
Other Options
Speed Dialling Settings
68Setting Up Your MultiPASS C50 Chapter
MultiPASS C50 Unit Settings
STANDARD/HIGH
70Setting Up Your MultiPASS C50 Chapter
Accessing the MultiPASS C50 Unit Settings
72Setting Up Your MultiPASS C50 Chapter
Alarm Volume
VOL MAX
RX Call Level
MID Pause SET
Standard
04SEC
74Setting Up Your MultiPASS C50 Chapter
Testing the MultiPASS C50
Chapter Speed Dialling
One-touch speed dialling
Speed Dialling Methods
Coded speed dialling
Group dialling
Storing Numbers for One-Touch Speed Dialling
One-Touch Speed Dialling
TEL Registration
Touch SPD Dial
Canon U.S.A. a
Name
01= 538 4500
To delete a number
Name Canon U.S.A a
To change the number and/or name
05=905 795
Dialing
Using One-Touch Speed Dialling
Chapter Speed Dialling
Storing Numbers for Coded Speed Dialling
Coded Speed Dialling
Coded Speed Dial
Telephone Number TEL=
Anon Hong Konga
TEL=
12Speed Dialling Chapter
Canon Europa a
Name Canon Hong Kona
14Speed Dialling Chapter
06= 49 39 25
Press Coded Dial
Using Coded Speed Dialling
16Speed Dialling Chapter
Creating Groups for Group Dialling
Group Dialling
Group Dial
To store a group under a coded speed dialling code
To store a group under a one-touch speed dialling button
18Speed Dialling Chapter
Function
20Speed Dialling Chapter
Name Canon Group 1
Using Group Dialling
22Speed Dialling Chapter
Chapter Sending Faxes
Sending Faxes Chapter
Setting the Scanning Resolution
Setting the Resolution and Contrast
Preparing to Send a Fax
Fine Photo Standard
Setting the Scanning Contrast
Scan Contrast
Manual Sending Via the Handset
Sending Methods
Memory Sending
Regular dialling
Dialling Methods
PC dialling
Manual Sending via the Handset
Sending Documents
Memory Used 0%
Document Ready
TX/RX no
Standard Document Ready
Memory Sending
10Sending Faxes Chapter
Calling
Scanning
Transmitting OK
CANCEL? *YES #NO
Cancelling Sending
TX/RX Cancelled
12Sending Faxes Chapter
Removing the Document From the Automatic Document Feeder ADF
14Sending Faxes Chapter
Manual Redialling
Redialling
Automatic Redialling with Memory Sending
Auto Redial
BUSY/NO Signal
Cancelling Automatic Redialling
16Sending Faxes Chapter
Printing Report
Sending a Document to More Than One Destination
Sequential Broadcasting
18Sending Faxes Chapter
Sending a Document Using Group Dialling
KEY Setting
Dialling Through a Switchboard
PBX
20Sending Faxes Chapter
Press START/COPY If you selected Prefix in step
Prefix Hooking Earth Connection
Press REDIAL/PAUSE
If you selected Earth Connection or Hooking in step
Long Distance Dialling
How to Enter Pauses
22Sending Faxes Chapter
Conrming a Dial Tone
24Sending Faxes Chapter
Using Tone Dialling on a Pulse Line
Memory Clear Report
If a Power Cut Occurs
26Sending Faxes Chapter
Chapter Receiving Faxes
Different Ways to Receive a Fax
FAX only Mode
Setting the Receive Mode
ANS.MACHINE Mode
Manual Mode FAX only Mode
Type of call
Receiving Faxes and Phone Calls Automatically Fax/Tel Mode
Chapter Receiving Faxes
If you hear a persons voice
Receiving Faxes Manually Manual Mode
If you hear a slow beep or silence
Chapter Receiving Faxes
Receiving Faxes Automatically FAX only Mode
Using the MultiPASS C50 with an Answering Machine
Using an Answering Machine ANS. Machine Mode
Documents Received in Memory
Messages Displayed When Documents are Received in Memory
Change Cartridge
10Receiving Faxes Chapter
Clear Paper JAM
Load Paper
File Print
Printing a Received Fax When Your Computer Is Off
12Receiving Faxes Chapter
Receiving While Registering, Copying, or Printing
14Receiving Faxes Chapter
Cancelling an Incoming Fax
Chapter Scanning Documents and Making Copies
Scanning Documents
Weight
Types of Documents You Can Scan
Quantity
Quantity N 1 Thickness
Problem documents
Effective Image Size
Selecting Automatic/Manual Document Feed
Loading Documents for Automatic Feed
Adjust the document guides to the width of the document
Scanning Documents and Making Copies Chapter
Trouble With Multipage Documents
10Scanning Documents and Making Copies Chapter
Loading Documents for Manual Feed
Chapter Scanning Documents and Making Copies
12Scanning Documents and Making Copies Chapter
Fine
Making Copies
Fine Photo
Color Fine Color Draft Color Snapshot
14Scanning Documents and Making Copies Chapter
Copy 80%
Copy
16Scanning Documents and Making Copies Chapter
Chapter Printing From Your PC
Selecting Paper Types
Paper Handling
Printing on Envelopes
Flap Press Down Firmly on the Edges of the Flap
Make sure the ¯aps of the envelopes are ¯at and not curled
MultiPASS C50 is now ready to print envelopes
Selecting Paper and Other Print Media
Some Advice for Colour Printing
Understanding Your Applications Capabilities
Understanding Your Computers Monitor and Colour
Improving Print Speed
Controlling Printing Costs
10Printing From Your PC Chapter
Chapter Troubleshooting
Troubleshooting Chapter
If You Cannot Solve the Problem
Problem See
Problems Index
ProblemSee
Jams in the Automatic Document Feeder ADF
Paper Jams
Chapter Troubleshooting
Jams in the Sheet Feeder
Problem Possible cause Solution
Problems Feeding Paper into the Sheet Feeder
10Troubleshooting Chapter
Problem Possible cause Solution
12Troubleshooting Chapter
Faxing Problems
Sending Faxes
Problem Possible cause Solution
Receiving Faxes
14Troubleshooting Chapter
Start
16Troubleshooting Chapter
Telephone Problems
18Troubleshooting Chapter
Copying Problems
Printing Problems
20Troubleshooting Chapter
Problem Possible cause Solution
22Troubleshooting Chapter
See the MultiPASS Desktop
24Troubleshooting Chapter
Print Quality Problems
Problem Possible cause Solution
26Troubleshooting Chapter
Colour Printing and Copying Problems
See the MultiPASS Desktop
28Troubleshooting Chapter
General Problems
30Troubleshooting Chapter
Error Codes, Messages, and Solutions
Check Paper Size
DOC TOO Long
32Troubleshooting Chapter
No Answer
Recd in Memory
34Troubleshooting Chapter
Maintaining Your MultiPASS C50
Cleaning the MultiPASS C50s Exterior
Cleaning the MultiPASS C50
Cleaning the MultiPASS C50s Interior
Do not Touch Print Head Do not Touch the Ribbon Cable
Cleaning the Scanner Components
Separation guide
Separation roller
White sheet and scanning glass
Maintaining Your MultiPASS C50 Chapter
Chapter Maintaining Your MultiPASS C50
Printing the Nozzle Check Pattern
Maintaining BJ Cartridges
Nozzle Check
Head Cleaning
Cleaning and Testing the BJ Cartridge Print Head
10Maintaining Your MultiPASS C50 Chapter
When to Replace the BJ Cartridge
Chapter Maintaining Your MultiPASS C50
12Maintaining Your MultiPASS C50 Chapter
Replacing the BJ Cartridge
Print Head
14Maintaining Your MultiPASS C50 Chapter
Damage the unit
16Maintaining Your MultiPASS C50 Chapter
Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge
18Maintaining Your MultiPASS C50 Chapter
Do not Touch
20Maintaining Your MultiPASS C50 Chapter
Slide the new ink tank into the empty slot
Transporting the MultiPASS C50
22Maintaining Your MultiPASS C50 Chapter
Appendix a Specications
General
Environmental requirements
Plain Paper Fax
Applicable standards
Interface
Copier
Reduction sizes
Telephone
Copy speed
Multiple copies
Printer
Printable area A4 size Letter size Legal size
Printable Area Papers
Printable Area Envelopes
Contents/colour
Contents
BC-20 Black BJ cartridge Print head
Ink colour
10Specications Appendix a
Scanner
Document Sizes
When the document feed lever is set to Manual document feed
12Specications Appendix a
MultiPASS Desktop Manager for WindowsH
PC Interface
14Specications Appendix a
Appendix B Options
Optional Handset
Package Contents
Appendix B Options B-3
Attaching the Handset to Your Unit
4Options Appendix B
Appendix B Options B-5
6Options Appendix B
Control Panel and Functions
TONE/PULSE Switch
Ringer Switch
# Button
8Options Appendix B
Maintaining Your Handset
Activity report
Auto FAX/TEL switching
Address Book
Application program
Glossary
Centronics
Bubble Jet BJ printing
Character set
Code
Composite black
Delayed sending
Control code
Cpi
Factory default
Dual access Multitasking
Dithering
Document
Form feed
FAX/TEL switching
G3, Group 3 fax machine
Graphic
Hue
Halftone
Ieee
Ink Jet printer
Interface cable
Line weight
Interface port
Jack
Memory sending
Memory broadcast
Modem
MultiPASS Desktop Manager for Windows software
On-line
Off-line
One-touch speed dialling buttons
Orientation
Platen
Photo
Point size
Portrait orientation
Receiving
Quick-on-line sending
Reception
Reset
Reduction mode
Redialling-automatic
Redialling-manual
Saturation
Rotary pulse
Scanning contrast
Sender ID
Smoothing mode
Sending
Sending speed
Timed sending
Tone/pulse setting
Transaction number
Transmit
Typestyle
Typeface
Uhqtm Ultra High Quality
Glossary
Index
Index
CF-102 See Transparencies CF-102
Manager
HG-101 See High-Gloss Film HG-101 High-Gloss Film HG-1012-39
LC-301 See Bubble Jet Paper LC-301 LCD display
Index
Paper thickness lever
Index
Index
Support See Customer support
Uhqtm See Ultra High Quality
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