Problem | Possible cause | Solution |
Printout does not match | Paper may not be loaded and |
paper size | aligned correctly in the sheet |
| feeder. |
| The application's page size |
| and margin settings may be |
| incorrect. |
Make sure the paper is loaded and aligned correctly. See page
Make sure the paper size and margin set in your application are correct for the paper in the sheet feeder. See your application's documentation for setting the paper size.
The selected printer driver | Make sure you select the |
may be incorrect. | MultiPASS C50 Printer Driver. |
| See the MultiPASS Desktop |
| Manager User's Guide. |
If the print head prints on the platen, clean the ink off the platen by launching Notepad and setting the application to print 2 or 3 blank sheets of paper.
The printout curls | Your pages may include a |
| large amount of ink. |
Remove the printout as soon as it exits the MultiPASS C50 and let it dry, then roll it in the direction opposite of the curl.
Chapter 8 | Troubleshooting |
