18Maintaining Your MultiPASS C50 Chapter | Canon MultiPASSTM C50

The colour ink tank is on the left, and the black ink tank is on the right.

BCI-21 COLOUR INK TANK

Color Slot

Black Slot

InkInk

Cartridge Cartridge

BCl-21 BCl-21

Color Black

Made in	Made in
Japan	Japan

BCI-21 BLACK INK TANK

Made in Japan

Color BJ BC-21

Cartridge

4.Remove the empty ink tank by grasping the tab on the top of the empty tank and pulling forward to release it. Then lift out the ink tank from the BJ cartridge.

CartridgeInk

BCl

Color-

21

Made

Japanin

CartridgeInk

BCl

Black-

21

Made

Japanin

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE RIBBON CABLE

DO NOT TOUCH THE ROUND SHAFT

5.Dispose of the ink tank properly.

J You may want to place it in a plastic bag to keep any residual ink from spilling.

9-18Maintaining Your MultiPASS C50

Chapter 9

Image 240

Canon MultiPASSTM C50 manual 18Maintaining Your MultiPASS C50 Chapter

Contents

MultiPASSTM C50 Copyright Preface Trademarks Iii EEC Contents Contents Vii Viii Troubleshooting Appendix a Appendix BGlossary Index Introducing the MultiPASS C50 Welcome Main Features of the MultiPASS C50 Plain Paper Fax Features Colour Copier Features Telephone Features Colour Printer Features Colour Scanner Features 300-, 400-, or 600-dpi resolutionFull colour and 256-level greyscale Automatic Document Feeder ADF Introducing the MultiPASS C50 Chapter Supplies and Options BJ Print Cartridges and Ink TanksSpecial Print Media Canon Photo Kit 10Introducing the MultiPASS C50 Chapter Using Your Documentation How to Use this Guide Type Conventions Used in this Guide 12Introducing the MultiPASS C50 Chapter For Customer Support Safety Instructions 14Introducing the MultiPASS C50 Chapter Chapter Introducing the MultiPASS C50 16Introducing the MultiPASS C50 Chapter Setting Up Your MultiPASS C50 Setting Up Your MultiPASS C50 Chapter Choosing a Location for Your MultiPASS C50 618 mm 365 mm 400 mm 482 mm 281 mm Unpacking Your MultiPASS C50 Do You Have Everything? Make sure you have the following items Chapter Setting Up Your MultiPASS C50 Removing Shipping Materials Chapter Setting Up Your MultiPASS C50 10Setting Up Your MultiPASS C50 Chapter Assembling the MultiPASS C50 Attaching ComponentsAttaching the Sending Document Support 12Setting Up Your MultiPASS C50 Chapter Attaching the Document Support Attaching the Output Tray Extension Connecting the MultiPASS C50 to Your PC 14Setting Up Your MultiPASS C50 ChapterMaking Connections Chapter Setting Up Your MultiPASS C50 Connecting the Telephone Line 16Setting Up Your MultiPASS C50 Chapter Chapter Setting Up Your MultiPASS C50 Connecting the Power Cord 18Setting Up Your MultiPASS C50 Chapter Please Wait PUT in Cartridge 20Setting Up Your MultiPASS C50 Chapter Getting Acquainted with Your MultiPASS C50Front View Rear View Handset Option 22Setting Up Your MultiPASS C50 Chapter Inside the Printer Cover Receive Mode button Resolution buttonOperation Panel Document feed lever 24Setting Up Your MultiPASS C50 Chapter Special Function Buttons 26Setting Up Your MultiPASS C50 Chapter T. buttonButton Selecting and Installing a BJ Cartridge Guidelines for Using and Maintaining BJ Cartridges 28Setting Up Your MultiPASS C50 Chapter Choosing the Best Cartridge BC-20 Black BJ CartridgeBC-21/21e Colour BJ Cartridge BCI-21 Black ink tank 30Setting Up Your MultiPASS C50 Chapter BC-22/22e Photo Colour BJ CartridgeBC-29F Fluorescent BJ Cartridge SB-21 BJ Cartridge Container Installing the BJ Cartridge 32Setting Up Your MultiPASS C50 Chapter Chapter Setting Up Your MultiPASS C50 34Setting Up Your MultiPASS C50 Chapter Cartridge Press Cartridge 36Setting Up Your MultiPASS C50 Chapter Storing BJ Cartridges Selecting and Loading the Print Media Selecting the Print MediaPlain Media Plain paper 38Setting Up Your MultiPASS C50 Chapter Canon Media Canon High-Gloss Film HG-101 Fabric Sheets FS-101Shirt Transfers TR-101 40Setting Up Your MultiPASS C50 Chapter Printable AreaPlain Paper and Special Media Printable Area A4 size Letter size Envelopes Printable Area European DL Commercial No Adjusting the Paper Thickness Lever 42Setting Up Your MultiPASS C50 Chapter Lever position Medium Black Colour 44Setting Up Your MultiPASS C50 Chapter Loading the Print MediaMedium Maximum stack size Paper weight Loading Print Media for Automatic FeedPaper size Envelope size 46Setting Up Your MultiPASS C50 Chapter Make sure the top of the stack is below the paper limit mark 48Setting Up Your MultiPASS C50 Chapter Glossy paper Loading Print Media for Manual Feed Using Canons Specialty Papers Printing on High Resolution Paper HR-101Using the Cleaning sheet included in the HR-101 package 50Setting Up Your MultiPASS C50 Chapter Function 52Setting Up Your MultiPASS C50 Chapter Printing on FS-101 Fabric Sheets Chapter Setting Up Your MultiPASS C50 54Setting Up Your MultiPASS C50 Chapter Entering User Information in the MultiPASS C50Method 1 MultiPASS C50 Operation Panel Method 2 MultiPASS Desktop Manager Guidelines for Entering Information Entering Numbers, Letters, and Symbols 56Setting Up Your MultiPASS C50 ChapterButton Uppercase Lowercase Editing Information AAAEntering a single letter Entering two letters from the same group 58Setting Up Your MultiPASS C50 Chapter Entering Your Identication InformationFunction Date & Time Unit Name Canon aTEL Line Type Touch Tone Rotary Pulse 60Setting Up Your MultiPASS C50 Chapter Editing Your Identication Information MultiPASS C50 Settings List of SettingsMethod 1 Using the MultiPASS Desktop Manager Method 2 Using the MultiPASS C50 operation panel General Settings 62Setting Up Your MultiPASS C50 Chapter Sending Settings Unit Telephone # 64Setting Up Your MultiPASS C50 Chapter Scan Contrast Receive Settings 66Setting Up Your MultiPASS C50 Chapter Speed Dialling Settings Other Options MultiPASS C50 Unit Settings 68Setting Up Your MultiPASS C50 Chapter STANDARD/HIGH 70Setting Up Your MultiPASS C50 Chapter Accessing the MultiPASS C50 Unit Settings Alarm Volume 72Setting Up Your MultiPASS C50 ChapterVOL MAX RX Call Level Standard MID Pause SET04SEC Testing the MultiPASS C50 74Setting Up Your MultiPASS C50 Chapter Chapter Speed Dialling Speed Dialling Methods One-touch speed diallingCoded speed dialling Group dialling One-Touch Speed Dialling Storing Numbers for One-Touch Speed DiallingTEL Registration Touch SPD Dial Name Canon U.S.A. a 01= 538 4500 Name Canon U.S.A a To delete a numberTo change the number and/or name 05=905 795 Using One-Touch Speed Dialling Dialing Chapter Speed Dialling Coded Speed Dialling Storing Numbers for Coded Speed DiallingCoded Speed Dial Telephone Number TEL= TEL= Anon Hong Konga 12Speed Dialling Chapter Name Canon Hong Kona Canon Europa a 06= 49 39 25 14Speed Dialling Chapter Using Coded Speed Dialling Press Coded Dial 16Speed Dialling Chapter Group Dialling Creating Groups for Group DiallingGroup Dial To store a group under a one-touch speed dialling button To store a group under a coded speed dialling code18Speed Dialling Chapter Function Name Canon Group 1 20Speed Dialling Chapter Using Group Dialling 22Speed Dialling Chapter Chapter Sending Faxes Sending Faxes Chapter Setting the Resolution and Contrast Setting the Scanning ResolutionPreparing to Send a Fax Setting the Scanning Contrast Fine Photo Standard Scan Contrast Sending Methods Manual Sending Via the HandsetMemory Sending Dialling Methods Regular diallingPC dialling Sending Documents Manual Sending via the HandsetMemory Used 0% Document Ready TX/RX no Memory Sending Standard Document Ready10Sending Faxes Chapter Scanning CallingTransmitting OK Cancelling Sending CANCEL? *YES #NOTX/RX Cancelled 12Sending Faxes Chapter Removing the Document From the Automatic Document Feeder ADF 14Sending Faxes Chapter Redialling Manual RediallingAutomatic Redialling with Memory Sending Auto Redial Cancelling Automatic Redialling BUSY/NO Signal16Sending Faxes Chapter Printing Report Sequential Broadcasting Sending a Document to More Than One Destination18Sending Faxes Chapter Sending a Document Using Group Dialling Dialling Through a Switchboard KEY SettingPBX 20Sending Faxes Chapter Prefix Hooking Earth Connection Press START/COPY If you selected Prefix in stepPress REDIAL/PAUSE If you selected Earth Connection or Hooking in step How to Enter Pauses Long Distance Dialling22Sending Faxes Chapter Conrming a Dial Tone Using Tone Dialling on a Pulse Line 24Sending Faxes Chapter If a Power Cut Occurs Memory Clear Report 26Sending Faxes Chapter Chapter Receiving Faxes Different Ways to Receive a Fax Setting the Receive Mode FAX only ModeANS.MACHINE Mode Manual Mode FAX only Mode Receiving Faxes and Phone Calls Automatically Fax/Tel Mode Type of call Chapter Receiving Faxes Receiving Faxes Manually Manual Mode If you hear a persons voiceIf you hear a slow beep or silence Chapter Receiving Faxes Receiving Faxes Automatically FAX only Mode Using an Answering Machine ANS. Machine Mode Using the MultiPASS C50 with an Answering Machine Messages Displayed When Documents are Received in Memory Documents Received in MemoryChange Cartridge 10Receiving Faxes Chapter Load Paper Clear Paper JAM Printing a Received Fax When Your Computer Is Off File Print12Receiving Faxes Chapter Receiving While Registering, Copying, or Printing Cancelling an Incoming Fax 14Receiving Faxes Chapter Chapter Scanning Documents and Making Copies Weight Scanning DocumentsTypes of Documents You Can Scan Quantity Problem documents Quantity N 1 Thickness Effective Image Size Selecting Automatic/Manual Document Feed Loading Documents for Automatic Feed Adjust the document guides to the width of the document Scanning Documents and Making Copies Chapter Trouble With Multipage Documents Loading Documents for Manual Feed 10Scanning Documents and Making Copies Chapter Chapter Scanning Documents and Making Copies 12Scanning Documents and Making Copies Chapter Making Copies FineFine Photo Color Fine Color Draft Color Snapshot Copy 80% 14Scanning Documents and Making Copies Chapter Copy 16Scanning Documents and Making Copies Chapter Chapter Printing From Your PC Paper Handling Selecting Paper TypesPrinting on Envelopes Flap Press Down Firmly on the Edges of the Flap Make sure the ¯aps of the envelopes are ¯at and not curled MultiPASS C50 is now ready to print envelopes Some Advice for Colour Printing Selecting Paper and Other Print MediaUnderstanding Your Applications Capabilities Understanding Your Computers Monitor and Colour Improving Print Speed Controlling Printing Costs 10Printing From Your PC Chapter Chapter Troubleshooting Troubleshooting Chapter If You Cannot Solve the Problem Problems Index Problem See ProblemSee Paper Jams Jams in the Automatic Document Feeder ADF Chapter Troubleshooting Jams in the Sheet Feeder Problems Feeding Paper into the Sheet Feeder Problem Possible cause Solution 10Troubleshooting Chapter Problem Possible cause Solution Faxing Problems 12Troubleshooting ChapterSending Faxes Problem Possible cause Solution 14Troubleshooting Chapter Receiving Faxes Start 16Troubleshooting Chapter Telephone Problems Copying Problems 18Troubleshooting Chapter Printing Problems 20Troubleshooting Chapter Problem Possible cause Solution 22Troubleshooting Chapter See the MultiPASS Desktop Print Quality Problems 24Troubleshooting Chapter Problem Possible cause Solution Colour Printing and Copying Problems 26Troubleshooting Chapter See the MultiPASS Desktop 28Troubleshooting Chapter General Problems Error Codes, Messages, and Solutions 30Troubleshooting Chapter Check Paper Size 32Troubleshooting Chapter DOC TOO Long No Answer 34Troubleshooting Chapter Recd in Memory Maintaining Your MultiPASS C50 Cleaning the MultiPASS C50 Cleaning the MultiPASS C50s ExteriorCleaning the MultiPASS C50s Interior Do not Touch Print Head Do not Touch the Ribbon Cable Cleaning the Scanner Components Separation roller Separation guideWhite sheet and scanning glass Maintaining Your MultiPASS C50 Chapter Chapter Maintaining Your MultiPASS C50 Maintaining BJ Cartridges Printing the Nozzle Check PatternNozzle Check Cleaning and Testing the BJ Cartridge Print Head Head Cleaning When to Replace the BJ Cartridge 10Maintaining Your MultiPASS C50 Chapter Chapter Maintaining Your MultiPASS C50 Replacing the BJ Cartridge 12Maintaining Your MultiPASS C50 Chapter Print Head 14Maintaining Your MultiPASS C50 Chapter Damage the unit 16Maintaining Your MultiPASS C50 Chapter Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge 18Maintaining Your MultiPASS C50 Chapter Do not Touch Slide the new ink tank into the empty slot 20Maintaining Your MultiPASS C50 Chapter Transporting the MultiPASS C50 22Maintaining Your MultiPASS C50 Chapter Appendix a Specications General Plain Paper Fax Environmental requirementsApplicable standards Interface Copier Telephone Reduction sizesCopy speed Multiple copies Printer Printable Area Papers Printable area A4 size Letter size Legal size Printable Area Envelopes Contents Contents/colourBC-20 Black BJ cartridge Print head Ink colour Scanner 10Specications Appendix a When the document feed lever is set to Manual document feed Document Sizes 12Specications Appendix a PC Interface MultiPASS Desktop Manager for WindowsH 14Specications Appendix a Appendix B Options Package Contents Optional Handset Attaching the Handset to Your Unit Appendix B Options B-3 4Options Appendix B Appendix B Options B-5 Control Panel and Functions 6Options Appendix B Ringer Switch TONE/PULSE Switch# Button Maintaining Your Handset 8Options Appendix B Auto FAX/TEL switching Activity reportAddress Book Application program Glossary Bubble Jet BJ printing CentronicsCharacter set Code Delayed sending Composite blackControl code Cpi Dual access Multitasking Factory defaultDithering Document FAX/TEL switching Form feedG3, Group 3 fax machine Graphic Halftone HueIeee Ink Jet printer Line weight Interface cableInterface port Jack Memory broadcast Memory sendingModem MultiPASS Desktop Manager for Windows software Off-line On-lineOne-touch speed dialling buttons Orientation Photo PlatenPoint size Portrait orientation Quick-on-line sending ReceivingReception Reduction mode ResetRedialling-automatic Redialling-manual Rotary pulse SaturationScanning contrast Smoothing mode Sender IDSending Sending speed Tone/pulse setting Timed sendingTransaction number Transmit Typeface TypestyleUhqtm Ultra High Quality Glossary Index Index CF-102 See Transparencies CF-102 Manager HG-101 See High-Gloss Film HG-101 High-Gloss Film HG-1012-39 LC-301 See Bubble Jet Paper LC-301 LCD display Index Paper thickness lever Index Index Support See Customer support Uhqtm See Ultra High Quality