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Canon
MultiPASSTM C50
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16Scanning Documents and Making Copies Chapter
Models:
MultiPASSTM C50
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Troubleshooting
Install
Alarm Volume
Factory default
Delayed sending
Connecting the Telephone Line
Problem documents
Reset
Setting Up Your MultiPASS C50
MultiPASS C50 Settings
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6-16
Scanning Documents and Making Copies
Chapter 6
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Contents
MultiPASSTM C50
Copyright
Preface
Trademarks
Iii
EEC
Contents
Contents
Vii
Viii
Troubleshooting
Appendix B
Appendix a
Glossary Index
Introducing the MultiPASS C50
Welcome
Main Features of the MultiPASS C50
Plain Paper Fax Features
Colour Copier Features
Telephone Features
Colour Printer Features
Full colour and 256-level greyscale
Colour Scanner Features
300-, 400-, or 600-dpi resolution
Automatic Document Feeder ADF
Introducing the MultiPASS C50 Chapter
BJ Print Cartridges and Ink Tanks
Supplies and Options
Special Print Media
Canon Photo Kit
10Introducing the MultiPASS C50 Chapter
Using Your Documentation
How to Use this Guide
Type Conventions Used in this Guide
12Introducing the MultiPASS C50 Chapter
For Customer Support
Safety Instructions
14Introducing the MultiPASS C50 Chapter
Chapter Introducing the MultiPASS C50
16Introducing the MultiPASS C50 Chapter
Setting Up Your MultiPASS C50
Setting Up Your MultiPASS C50 Chapter
Choosing a Location for Your MultiPASS C50
618 mm 365 mm 400 mm 482 mm 281 mm
Unpacking Your MultiPASS C50
Do You Have Everything?
Make sure you have the following items
Chapter Setting Up Your MultiPASS C50
Removing Shipping Materials
Chapter Setting Up Your MultiPASS C50
10Setting Up Your MultiPASS C50 Chapter
Attaching Components
Assembling the MultiPASS C50
Attaching the Sending Document Support
12Setting Up Your MultiPASS C50 Chapter
Attaching the Document Support
Attaching the Output Tray Extension
14Setting Up Your MultiPASS C50 Chapter
Connecting the MultiPASS C50 to Your PC
Making Connections
Chapter Setting Up Your MultiPASS C50
Connecting the Telephone Line
16Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
Connecting the Power Cord
18Setting Up Your MultiPASS C50 Chapter
Please Wait
PUT in Cartridge
Getting Acquainted with Your MultiPASS C50
20Setting Up Your MultiPASS C50 Chapter
Front View
Rear View
Handset Option
22Setting Up Your MultiPASS C50 Chapter
Inside the Printer Cover
Operation Panel
Receive Mode button
Resolution button
Document feed lever
24Setting Up Your MultiPASS C50 Chapter
Special Function Buttons
T. button
26Setting Up Your MultiPASS C50 Chapter
Button
Selecting and Installing a BJ Cartridge
Guidelines for Using and Maintaining BJ Cartridges
28Setting Up Your MultiPASS C50 Chapter
BC-21/21e Colour BJ Cartridge
Choosing the Best Cartridge
BC-20 Black BJ Cartridge
BCI-21 Black ink tank
BC-29F Fluorescent BJ Cartridge
30Setting Up Your MultiPASS C50 Chapter
BC-22/22e Photo Colour BJ Cartridge
SB-21 BJ Cartridge Container
Installing the BJ Cartridge
32Setting Up Your MultiPASS C50 Chapter
Chapter Setting Up Your MultiPASS C50
34Setting Up Your MultiPASS C50 Chapter
Cartridge
Press Cartridge
36Setting Up Your MultiPASS C50 Chapter
Storing BJ Cartridges
Plain Media
Selecting and Loading the Print Media
Selecting the Print Media
Plain paper
38Setting Up Your MultiPASS C50 Chapter
Canon Media
Fabric Sheets FS-101
Canon High-Gloss Film HG-101
Shirt Transfers TR-101
Plain Paper and Special Media
40Setting Up Your MultiPASS C50 Chapter
Printable Area
Printable Area A4 size Letter size
Envelopes
Printable Area European DL Commercial No
Adjusting the Paper Thickness Lever
42Setting Up Your MultiPASS C50 Chapter
Lever position Medium Black Colour
Loading the Print Media
44Setting Up Your MultiPASS C50 Chapter
Medium Maximum stack size
Paper size
Paper weight
Loading Print Media for Automatic Feed
Envelope size
46Setting Up Your MultiPASS C50 Chapter
Make sure the top of the stack is below the paper limit mark
48Setting Up Your MultiPASS C50 Chapter
Glossy paper
Loading Print Media for Manual Feed
Using the Cleaning sheet included in the HR-101 package
Using Canons Specialty Papers
Printing on High Resolution Paper HR-101
50Setting Up Your MultiPASS C50 Chapter
Function
52Setting Up Your MultiPASS C50 Chapter
Printing on FS-101 Fabric Sheets
Chapter Setting Up Your MultiPASS C50
Method 1 MultiPASS C50 Operation Panel
54Setting Up Your MultiPASS C50 Chapter
Entering User Information in the MultiPASS C50
Method 2 MultiPASS Desktop Manager
Guidelines for Entering Information
56Setting Up Your MultiPASS C50 Chapter
Entering Numbers, Letters, and Symbols
Button Uppercase Lowercase
Entering a single letter
Editing Information
AAA
Entering two letters from the same group
Function
58Setting Up Your MultiPASS C50 Chapter
Entering Your Identication Information
Date & Time
TEL Line Type
Unit Name
Canon a
Touch Tone Rotary Pulse
60Setting Up Your MultiPASS C50 Chapter
Editing Your Identication Information
Method 1 Using the MultiPASS Desktop Manager
MultiPASS C50 Settings
List of Settings
Method 2 Using the MultiPASS C50 operation panel
General Settings
62Setting Up Your MultiPASS C50 Chapter
Sending Settings
Unit Telephone #
64Setting Up Your MultiPASS C50 Chapter
Scan Contrast
Receive Settings
66Setting Up Your MultiPASS C50 Chapter
Speed Dialling Settings
Other Options
MultiPASS C50 Unit Settings
68Setting Up Your MultiPASS C50 Chapter
STANDARD/HIGH
70Setting Up Your MultiPASS C50 Chapter
Accessing the MultiPASS C50 Unit Settings
VOL MAX
Alarm Volume
72Setting Up Your MultiPASS C50 Chapter
RX Call Level
MID Pause SET
Standard
04SEC
Testing the MultiPASS C50
74Setting Up Your MultiPASS C50 Chapter
Chapter Speed Dialling
Coded speed dialling
Speed Dialling Methods
One-touch speed dialling
Group dialling
TEL Registration
One-Touch Speed Dialling
Storing Numbers for One-Touch Speed Dialling
Touch SPD Dial
Name
Canon U.S.A. a
01= 538 4500
To delete a number
Name Canon U.S.A a
To change the number and/or name
05=905 795
Using One-Touch Speed Dialling
Dialing
Chapter Speed Dialling
Coded Speed Dial
Coded Speed Dialling
Storing Numbers for Coded Speed Dialling
Telephone Number TEL=
TEL=
Anon Hong Konga
12Speed Dialling Chapter
Name Canon Hong Kona
Canon Europa a
06= 49 39 25
14Speed Dialling Chapter
Using Coded Speed Dialling
Press Coded Dial
16Speed Dialling Chapter
Creating Groups for Group Dialling
Group Dialling
Group Dial
To store a group under a coded speed dialling code
To store a group under a one-touch speed dialling button
18Speed Dialling Chapter
Function
Name Canon Group 1
20Speed Dialling Chapter
Using Group Dialling
22Speed Dialling Chapter
Chapter Sending Faxes
Sending Faxes Chapter
Setting the Scanning Resolution
Setting the Resolution and Contrast
Preparing to Send a Fax
Setting the Scanning Contrast
Fine Photo Standard
Scan Contrast
Manual Sending Via the Handset
Sending Methods
Memory Sending
Regular dialling
Dialling Methods
PC dialling
Memory Used 0%
Sending Documents
Manual Sending via the Handset
Document Ready
TX/RX no
Standard Document Ready
Memory Sending
10Sending Faxes Chapter
Calling
Scanning
Transmitting OK
TX/RX Cancelled
Cancelling Sending
CANCEL? *YES #NO
12Sending Faxes Chapter
Removing the Document From the Automatic Document Feeder ADF
14Sending Faxes Chapter
Automatic Redialling with Memory Sending
Redialling
Manual Redialling
Auto Redial
BUSY/NO Signal
Cancelling Automatic Redialling
16Sending Faxes Chapter
Printing Report
Sending a Document to More Than One Destination
Sequential Broadcasting
18Sending Faxes Chapter
Sending a Document Using Group Dialling
PBX
Dialling Through a Switchboard
KEY Setting
20Sending Faxes Chapter
Press REDIAL/PAUSE
Prefix Hooking Earth Connection
Press START/COPY If you selected Prefix in step
If you selected Earth Connection or Hooking in step
Long Distance Dialling
How to Enter Pauses
22Sending Faxes Chapter
Conrming a Dial Tone
Using Tone Dialling on a Pulse Line
24Sending Faxes Chapter
If a Power Cut Occurs
Memory Clear Report
26Sending Faxes Chapter
Chapter Receiving Faxes
Different Ways to Receive a Fax
ANS.MACHINE Mode
Setting the Receive Mode
FAX only Mode
Manual Mode FAX only Mode
Receiving Faxes and Phone Calls Automatically Fax/Tel Mode
Type of call
Chapter Receiving Faxes
If you hear a persons voice
Receiving Faxes Manually Manual Mode
If you hear a slow beep or silence
Chapter Receiving Faxes
Receiving Faxes Automatically FAX only Mode
Using an Answering Machine ANS. Machine Mode
Using the MultiPASS C50 with an Answering Machine
Change Cartridge
Messages Displayed When Documents are Received in Memory
Documents Received in Memory
10Receiving Faxes Chapter
Load Paper
Clear Paper JAM
File Print
Printing a Received Fax When Your Computer Is Off
12Receiving Faxes Chapter
Receiving While Registering, Copying, or Printing
Cancelling an Incoming Fax
14Receiving Faxes Chapter
Chapter Scanning Documents and Making Copies
Types of Documents You Can Scan
Weight
Scanning Documents
Quantity
Problem documents
Quantity N 1 Thickness
Effective Image Size
Selecting Automatic/Manual Document Feed
Loading Documents for Automatic Feed
Adjust the document guides to the width of the document
Scanning Documents and Making Copies Chapter
Trouble With Multipage Documents
Loading Documents for Manual Feed
10Scanning Documents and Making Copies Chapter
Chapter Scanning Documents and Making Copies
12Scanning Documents and Making Copies Chapter
Fine Photo
Making Copies
Fine
Color Fine Color Draft Color Snapshot
Copy 80%
14Scanning Documents and Making Copies Chapter
Copy
16Scanning Documents and Making Copies Chapter
Chapter Printing From Your PC
Selecting Paper Types
Paper Handling
Printing on Envelopes
Flap Press Down Firmly on the Edges of the Flap
Make sure the ¯aps of the envelopes are ¯at and not curled
MultiPASS C50 is now ready to print envelopes
Selecting Paper and Other Print Media
Some Advice for Colour Printing
Understanding Your Applications Capabilities
Understanding Your Computers Monitor and Colour
Improving Print Speed
Controlling Printing Costs
10Printing From Your PC Chapter
Chapter Troubleshooting
Troubleshooting Chapter
If You Cannot Solve the Problem
Problems Index
Problem See
ProblemSee
Paper Jams
Jams in the Automatic Document Feeder ADF
Chapter Troubleshooting
Jams in the Sheet Feeder
Problems Feeding Paper into the Sheet Feeder
Problem Possible cause Solution
10Troubleshooting Chapter
Problem Possible cause Solution
12Troubleshooting Chapter
Faxing Problems
Sending Faxes
Problem Possible cause Solution
14Troubleshooting Chapter
Receiving Faxes
Start
16Troubleshooting Chapter
Telephone Problems
Copying Problems
18Troubleshooting Chapter
Printing Problems
20Troubleshooting Chapter
Problem Possible cause Solution
22Troubleshooting Chapter
See the MultiPASS Desktop
Print Quality Problems
24Troubleshooting Chapter
Problem Possible cause Solution
Colour Printing and Copying Problems
26Troubleshooting Chapter
See the MultiPASS Desktop
28Troubleshooting Chapter
General Problems
Error Codes, Messages, and Solutions
30Troubleshooting Chapter
Check Paper Size
32Troubleshooting Chapter
DOC TOO Long
No Answer
34Troubleshooting Chapter
Recd in Memory
Maintaining Your MultiPASS C50
Cleaning the MultiPASS C50s Exterior
Cleaning the MultiPASS C50
Cleaning the MultiPASS C50s Interior
Do not Touch Print Head Do not Touch the Ribbon Cable
Cleaning the Scanner Components
Separation guide
Separation roller
White sheet and scanning glass
Maintaining Your MultiPASS C50 Chapter
Chapter Maintaining Your MultiPASS C50
Printing the Nozzle Check Pattern
Maintaining BJ Cartridges
Nozzle Check
Cleaning and Testing the BJ Cartridge Print Head
Head Cleaning
When to Replace the BJ Cartridge
10Maintaining Your MultiPASS C50 Chapter
Chapter Maintaining Your MultiPASS C50
Replacing the BJ Cartridge
12Maintaining Your MultiPASS C50 Chapter
Print Head
14Maintaining Your MultiPASS C50 Chapter
Damage the unit
16Maintaining Your MultiPASS C50 Chapter
Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge
18Maintaining Your MultiPASS C50 Chapter
Do not Touch
Slide the new ink tank into the empty slot
20Maintaining Your MultiPASS C50 Chapter
Transporting the MultiPASS C50
22Maintaining Your MultiPASS C50 Chapter
Appendix a Specications
General
Applicable standards
Plain Paper Fax
Environmental requirements
Interface
Copier
Copy speed
Telephone
Reduction sizes
Multiple copies
Printer
Printable Area Papers
Printable area A4 size Letter size Legal size
Printable Area Envelopes
BC-20 Black BJ cartridge Print head
Contents
Contents/colour
Ink colour
Scanner
10Specications Appendix a
When the document feed lever is set to Manual document feed
Document Sizes
12Specications Appendix a
PC Interface
MultiPASS Desktop Manager for WindowsH
14Specications Appendix a
Appendix B Options
Package Contents
Optional Handset
Attaching the Handset to Your Unit
Appendix B Options B-3
4Options Appendix B
Appendix B Options B-5
Control Panel and Functions
6Options Appendix B
TONE/PULSE Switch
Ringer Switch
# Button
Maintaining Your Handset
8Options Appendix B
Address Book
Auto FAX/TEL switching
Activity report
Application program
Glossary
Character set
Bubble Jet BJ printing
Centronics
Code
Control code
Delayed sending
Composite black
Cpi
Dithering
Dual access Multitasking
Factory default
Document
G3, Group 3 fax machine
FAX/TEL switching
Form feed
Graphic
Ieee
Halftone
Hue
Ink Jet printer
Interface port
Line weight
Interface cable
Jack
Modem
Memory broadcast
Memory sending
MultiPASS Desktop Manager for Windows software
One-touch speed dialling buttons
Off-line
On-line
Orientation
Point size
Photo
Platen
Portrait orientation
Receiving
Quick-on-line sending
Reception
Redialling-automatic
Reduction mode
Reset
Redialling-manual
Saturation
Rotary pulse
Scanning contrast
Sending
Smoothing mode
Sender ID
Sending speed
Transaction number
Tone/pulse setting
Timed sending
Transmit
Typestyle
Typeface
Uhqtm Ultra High Quality
Glossary
Index
Index
CF-102 See Transparencies CF-102
Manager
HG-101 See High-Gloss Film HG-101 High-Gloss Film HG-1012-39
LC-301 See Bubble Jet Paper LC-301 LCD display
Index
Paper thickness lever
Index
Index
Support See Customer support
Uhqtm See Ultra High Quality
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