Canon MultiPASSTM C50 manual Start

Problem Possible cause Solution

The MultiPASS C50 will not switch between telephone and fax calls automatically

The MultiPASS C50 may not be in Fax/Tel Mode.

For the MultiPASS C50 to switch automatically between telephone and fax calls, it must be in Fax/ Tel mode. See page 5-2.

The MultiPASS C50 may have a document in memory.

An error may have occurred during reception.

The sheet feeder may be empty.

The sending fax machine may not send the CNG signal that tells the MultiPASS C50 that the incoming signal is a fax.

Print out any document stored in memory. See page 5-12.

Check the LCD display for an error message. See page 8-30 for a listing of the MultiPASS C50's error messages.

Print an activity report and look for an error code. See the MultiPASS Desktop Manager User's Guide.

Make sure the sheet feeder has paper in it.

In such cases, you will have to receive the document manually. See page 5-6.

The MultiPASS C50 will not	You may not have pressed the		Always press the	(START/
receive faxes manually		(START/COPY) button	COPY) button before hanging up
	before hanging up the		the handset. If you hang up
	handset.		before pressing the		(START/
			COPY) button, you will
			disconnect the call.

Chapter 8 Troubleshooting 8-15