Problem

Possible cause

Solution

Several sheets load into the MultiPASS C50 at once

Paper may not be loaded in the sheet feeder correctly.

Make sure paper is inserted correctly in the sheet feeder. See page 2-45.

Sheets of paper may be sticking together.

Make sure the paper is not sticking together. Be sure to fan the stack of paper before placing it in the sheet feeder.

 

The sheet feeder may contain

Make sure the sheet feeder is not

 

too many sheets.

®lled past the limit mark (

 

).

 

 

 

 

See page 2-47.

 

 

Do not force the stack into the

 

 

sheet feeder.

 

The sheet feeder may contain

Load only one type of paper at a

 

more than one type of paper.

time.

 

 

Make sure the paper you use

 

 

meets the speci®cations for

 

 

media in Appendix A,

 

 

ºSpeci®cations.º

 

 

 

Transparencies or back print

The sheets may not be loaded

Make sure you load no more

®lm do not feed correctly

correctly.

than 50 sheets of transparencies

 

 

or 10 sheets of back print ®lm in

 

 

the sheet feeder.

 

 

 

 

 

The paper jams repeatedly

The paper itself may be

 

causing the jams.

Fan the paper before stacking it in the sheet feeder. This keeps the sheets from sticking together.

Make sure the paper you are using and your printing environment meet the speci®cations given in Appendix A, ºSpeci®cationsº.

8-10Troubleshooting

Chapter 8

Page 198
Image 198
Canon MultiPASSTM C50 manual 10Troubleshooting Chapter