Recovering from a Forms Jam (Duplex Operations)

This section contains techniques for clearing speci®c form jams that appear as error messages on the Printer Error window on the Display Touch Screen when the printer is operating in duplex printing mode.

All the messages that appear and some function switches you need to use are on the Display Touch Screen windows.

Note: When a function switch is on the Display Touch Screen window, only the printer switch, which is called a pushbutton, is described in this section. When a function switch is available only on the Display Touch Screen windows, it is the only function switch, called a pushbutton, described.

See ªRecovering from a Forms Jam (Simplex Operations)º on page 121 for details of jam recovery when the system printers are in simplex printing mode. After some jams occur within the printer engine, the printer automatically reprints certain pages as part of its recovery process. This occurs only if the printer is con®gured to allow reprinting.

You must set the following Con®gure Printer con®guration items to allow automatic reprinting following a forms jam recovery:

vJam Recovery Type: Must be set to one of the following:

±ªUse Normal Jam Repositioningº

±ªSuppress MICR Jam Repositioningº, and MICR postprocessing printing is not being requested

vDirect Attach: Must be set to ªNoº.

Automatic reprinting normally requests and reprints the number of pages of data, based on the current in-effect page length, for all of the pages that can ®t in the forms path between the transfer station in Printer 1 and the top of the stacker in Printer 2 at the time the jam was detected. Also, if a postprocessing device is used, an extra number of pages can be added to the normal number of reprinted pages. Do this by setting the Jam Recovery Point Distance con®guration item under the Con®gure Printer procedure to a non-zero value. This extra number of pages is the physically con®gured distance from the top of the stacker in Printer 2 to or through the postprocessing device. Figure 26 shows the normal reprint path length from the transfer station (3) in Printer 1 to the stacker in Printer 2 (7). It also shows the additional Jam Recovery Point Distance from the stacker in Printer 2 (7) to or through the postprocessing device (6).

Figure 26. Duplex Mode Reprint Path Length

Chapter 6. Operator Responsibilities 127

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IBM 3000 manual Recovering from a Forms Jam Duplex Operations, Duplex Mode Reprint Path Length