Warranty Returns |
If the supplies you receive are defective, return them to the place of purchase during the warranty period for a free replacement.
Include the following with the supplies you are retuning:
vA copy of your invoice
vA description of the problem
v
vAn estimate of the amount of printing already done with that supply
This information applies only to supplies purchased in the U.S.A. In other countries, contact your point of purchase for returns information.
Storing Supplies
Store printer supplies in the printer operating environment for at least one day before using them. At other times, you can store supplies in an environment that does not exceed the following requirements:
Temperature
−25° to 40°C (−13° to 104°F)
Relative Humidity
5% to 90%
Forms have different storage requirements. Store forms in an area where temperature and humidity are similar to the environment in which they will be used. If forms do not adapt to moisture changes, wrinkles and voids can occur during printing.
Avoid areas of extreme heat or humidity. Extended exposure to these extremes can damage the materials permanently. Relative humidity levels above 65% may reduce print quality.
