Jam Between Printer 1 and Printer 2

A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the ¯oor at the output of Printer 1.

1.SELECT the Check Reset pushbutton on the Intervention Required Display Touch Screen window.

2.Do not ¯ush any forms out of either printer.

3.Manually pull the forms through the Buffer/Flipper Unit, under Printer 2, and up into forms input area of Printer 2.

4.Enter the Thread/Align Forms Display Touch Screen procedure (see ªForms Are Broken Between the Printersº on page 162). If necessary, SELECT the Printer 1 Feed Page pushbutton on the Thread/Align Forms window to feed enough forms to splice the forms from the Buffer/Flipper Unit to the forms remaining in the Printer 2 path.

5.Complete the Thread/Align Forms procedure.

6.SELECT the Ready pushbutton on the main Display Touch Screen window.

Jams Between the Printer and a Postprocessing Device

A jam or separated form occurring between the printer and the postprocessing device is not detected and presented as a form jam. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message on a Printer Error Display Touch Screen window or a PRINTER ERROR D204 message. This error message occurs when the ªPre/postprocessor Busy Timerº of an installed and enabled postprocessing device has timed out (see ªCon®guring Preprocessing/Postprocessing Devices/Interfacesº on page 241 for details).

1.Clear the forms path of any jam, or clear any forms feeding problem between the postprocessing device and the printer.

2.SELECT the Check Reset pushbutton on the Printer Error Display Touch Screen window.

3.If you must remove damaged or separated forms in the forms path between the postprocessing device and the printer, advance the forms through the printers enough to splice, on the ¯oor between the printer and the postprocessing device, the forms exiting the printer to the forms remaining in the postprocessing device.

4.Make the postprocessing device Ready.

5.SELECT the Ready pushbutton on the Display Touch Screen for the affected printer.

134InfoPrint 3000 Operator's Guide

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IBM 3000 manual Jam Between Printer 1 and Printer, Jams Between the Printer and a Postprocessing Device