Table 27. Print Quality Symptom Table

(continued)

 

 

Symptom

Action

 

 

Blank spots (voids) or light areas not

v Ensure that the forms are smooth and ¯at. Feel the forms, especially near

near perforations

the perforation. If you ®nd lumps, bumps, or wrinkles, load another box

 

of forms. This kind of problem can be caused by storing forms in a poor

 

environment (for example, high humidity).

 

v If you have been running labels, print a test job on plain paper forms to

 

remove any adhesive residue that the labels may have left in the printer.

 

v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº.

 

v Press the Darker Contrast Control key on the printer control panel.

 

v If the void or light area is in the shape of an adhesive label, call your

 

service representative. See ªService Call Procedureº on page 13.

Print has white streaks.

v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº.

 

 

If necessary, remove the coronas and look for forms chads in the wire or

 

corona housing. Be careful not to touch the wire with your hands. See

 

ªCleaning the Printerº on page 88.

 

 

Print is too light.

v Press the Darker Contrast Control key on the printer control panel.

 

 

v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº and

 

step 10 on page 90 in ª Cleaning the Printerº.

 

v If you opened and closed the developer drain without replacing the

 

developer mix, replace the developer mix now. Opening the drain resets

 

the developer mix usage timer; this could result in the developer mix

 

being used beyond its normal life and result in immediate print quality

 

problems. See ªChanging the Developer Mixº on page 191.

Print rubs off easily.

v If print rubs off solid ®ll areas (logos, bar codes) on the form, press the

 

 

Lighter Contrast Control key setting on the printer control panel until

 

fuse grade is acceptable. Remember to adjust the contrast setting on both

 

printers, when they are in duplex mode. This balances the contrast

 

between the front and back of the forms.

 

v Ensure that the Forms Select switch is set correctly for the forms being

 

used.

 

v Clean the oiler belt. See ªCleaning the Oiler Beltº on page 86.

 

v Ensure that the forms were fused. For example, did you use Forms Feed

 

when you should have used NPRO?

 

v Ensure that the hot roll shield is up.

 

v Load a different box of forms. The forms you are running may be too

 

heavy (more than 160 g/mæ (42 lb) when running simplex mode, or more

 

than 105 g/mæ (28 lb) when running duplex mode), or too moist, or have

 

too rough a surface.

 

v Ensure that no adhesive labels are on the hot roll.

Print is offset (double images).

v If you are printing on labels, ensure that the Forms Select switch is set on

 

Plastic.

 

v If you are not printing on labels, try setting the Forms Select switch to

 

23±42lbs. (72±135kg) 83±157g.

 

v Clean the oiler belt. See ªCleaning the Oiler Beltº on page 86.

 

v Ensure that the hot roll shield is up.

Print is not correctly registered.

v Ensure that the print position is adjusted correctly. See ªAdjusting the

 

Print Positionº on page 68 for more information.

 

v Check forms alignment. See ªChecking the Forms Alignmentº on page 84.

Chapter 9. Print Quality and Problem Solving 267

Page 299
Image 299
IBM 3000 manual Plastic, 23±42lbs ±135kg 83±157g