Table 27. Print Quality Symptom Table | (continued) |
|
|
Symptom | Action |
|
|
Blank spots (voids) or light areas not | v Ensure that the forms are smooth and ¯at. Feel the forms, especially near |
near perforations | the perforation. If you ®nd lumps, bumps, or wrinkles, load another box |
| of forms. This kind of problem can be caused by storing forms in a poor |
| environment (for example, high humidity). |
| v If you have been running labels, print a test job on plain paper forms to |
| remove any adhesive residue that the labels may have left in the printer. |
| v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº. |
| v Press the Darker Contrast Control key on the printer control panel. |
| v If the void or light area is in the shape of an adhesive label, call your |
| service representative. See ªService Call Procedureº on page 13. |
Print has white streaks. | v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº. |
| |
| If necessary, remove the coronas and look for forms chads in the wire or |
| corona housing. Be careful not to touch the wire with your hands. See |
| ªCleaning the Printerº on page 88. |
|
|
Print is too light. | v Press the Darker Contrast Control key on the printer control panel. |
| |
| v Clean the coronas. See step 24 on page 95 in ªCleaning the Printerº and |
| step 10 on page 90 in ª Cleaning the Printerº. |
| v If you opened and closed the developer drain without replacing the |
| developer mix, replace the developer mix now. Opening the drain resets |
| the developer mix usage timer; this could result in the developer mix |
| being used beyond its normal life and result in immediate print quality |
| problems. See ªChanging the Developer Mixº on page 191. |
Print rubs off easily. | v If print rubs off solid ®ll areas (logos, bar codes) on the form, press the |
| |
| Lighter Contrast Control key setting on the printer control panel until |
| fuse grade is acceptable. Remember to adjust the contrast setting on both |
| printers, when they are in duplex mode. This balances the contrast |
| between the front and back of the forms. |
| v Ensure that the Forms Select switch is set correctly for the forms being |
| used. |
| v Clean the oiler belt. See ªCleaning the Oiler Beltº on page 86. |
| v Ensure that the forms were fused. For example, did you use Forms Feed |
| when you should have used NPRO? |
| v Ensure that the hot roll shield is up. |
| v Load a different box of forms. The forms you are running may be too |
| heavy (more than 160 g/mæ (42 lb) when running simplex mode, or more |
| than 105 g/mæ (28 lb) when running duplex mode), or too moist, or have |
| too rough a surface. |
| v Ensure that no adhesive labels are on the hot roll. |
Print is offset (double images). | v If you are printing on labels, ensure that the Forms Select switch is set on |
| Plastic. |
| v If you are not printing on labels, try setting the Forms Select switch to |
| 23±42lbs. (72±135kg) 83±157g. |
| v Clean the oiler belt. See ªCleaning the Oiler Beltº on page 86. |
| v Ensure that the hot roll shield is up. |
Print is not correctly registered. | v Ensure that the print position is adjusted correctly. See ªAdjusting the |
| Print Positionº on page 68 for more information. |
| v Check forms alignment. See ªChecking the Forms Alignmentº on page 84. |
Chapter 9. Print Quality and Problem Solving 267