Print Quality Problems

Many print quality problems are directly related to the kind of forms that are being used and the application that is being processed. If a particular form or application regularly produces unsatisfactory output, refer the application owner to the Forms Design Reference for Continuous Forms Advanced Function Printers,

G544-3921. This publication contains detailed information about selecting forms and designing applications for use with continuous forms printers.

Table 27 describes possible print quality problems and suggests actions that may correct the symptoms.

Table 27. Print Quality Symptom Table

Symptom

Action

 

 

Repeating spot patterns

v Clean the printer and the oiler belt. See ªCleaning the Printerº on page 88

 

 

and ªCleaning the Oiler Beltº on page 86.

 

v If you have been running labels, print a test job on plain paper forms to

 

remove any adhesive residue that the labels may have left in the printer.

Print is too dark or characters appear

Press the Lighter Contrast Control key on the printer control panel.

too wide.

 

 

 

In duplex printing mode, there is a

It is normal for printing contrast to vary between printers. Adjust the

noticeable difference in the printing

Contrast setting on the printer control panel of both printers to balance the

contrast between the front and back

contrast between the printers.

sides of the form, even though the

 

Contrast Switch setting is set the

 

same on both printers.

 

Blank spots (voids) or light areas

This problem is usually related to forms design, and it cannot be corrected

appear near perforations.

by adjusting the printer.

 

The following restrictions, copied from the Forms Design Reference for

 

Continuous Forms Advanced Function Printers, G544-3921 must be maintained.

 

Print quality may be poor near fold perforations, an internal perforation, or

 

any cut in the form. To ensure correct operation and print quality, maintain

 

the following distances:

 

v From non-folding and internal perforations: 1.27 mm (0.05 in.)

 

v From folding perforations: 1.27 mm (0.05 in.)

 

v From binder holes and cuts: 2.54 mm (0.1 in.)

 

If the speci®ed distance from the page perforations is not being maintained,

 

refer the application owner to the Forms Design Reference for Continuous

 

Forms Advanced Function Printers, G544-3921.

Loss of edge de®nition or lighter print

The problem can be reduced or eliminated by increasing the Contrast switch

contrast (boldness) at the trailing edge

setting on the printer control panel. Remember to adjust the contrast setting

of bar codes, shaded or solid ®ll

on both printers when they are in duplex mode This balances the contrast

areas, or formatted bold text

between the front and back of the forms.

characters.

 

 

 

266InfoPrint 3000 Operator's Guide

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IBM 3000 manual Print Quality Problems, Symptom Action