Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued)
Error Message SRC Code (In Numeric | Recovery Actions | ||||
Order) |
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UPPER TRACTOR FORMS JAM 0119 | 1. If you do not ®nd a forms jam, do the following: | ||||
TENSION ARM DOWN | 0131 | ||||
a. Be aware that | |||||
TENSION ARM | UP | 0132 | |||
SKEW ERROR | 0133 |
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| printer to display these messages. | |
FUSER WRAP | 0134 |
| b. | The message UPPER TRACTOR FORMS JAM 0119 may appear if the | |
(Forms are NOT jammed, torn, or |
| printer engine top cover is open and allowing light to affect an | |||
| optical sensor. Ensure that the top cover is closed. | ||||
separated.) |
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| c. | Clean the upper tractor jam sensor. See step 16 on page 93. | ||
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2.Open the upper tractor covers and ensure that the tractor holes align with the tractor pins.
3.Check to ensure that the perforation on both Printer 1 and Printer 2 are aligned at the correct forms length of the tractor station alignment scale and adjust if necessary. See Figure 27 on page 130 for details.
4.If there is no post processing device attached to Printer 2, press the Table Up key on the Printer 2 stacker control panel to make the forms taut.
5.If any of the Printer Error messages are still displayed, SELECT the Check Reset pushbutton on the Printer Error Display Touch Screen window.
6.Check for and resolve or postpone any other error or intervention message appearing on the Display Touch Screen windows.
7.If necessary, enter the Thread/Align Forms procedure (see ªForms Are Loaded Through Both Printersº on page 154).
8.Complete the Thread/Align Forms procedure.
9.SELECT the Ready pushbutton on the Display Touch Screen window.
10.If reprinting is allowed, all unfused pages between the Transfer Station in Printer 1 and the top of the Stacker in Printer 2 are reprinted. Check for and discard duplicate pages.
11.If reprinting is not allowed, work with the host system console operator to recover the lost pages.
12.See ªSuggestions for Preventing Jamsº on page 144 if the error recurs frequently.
