Table 28. Miscellaneous Problems (continued)

Symptom

Discussion

Suggested Action

 

 

 

The intervention light

The alarm volume may be set to a low

Adjust the alarm volume control; see

on top of the printer

volume or alarm suppression may be set to

ªAdjusting the Volume of the Operator Alert

comes on, but the

Yes in the printer con®guration.

Assemblyº on page 74.

alarm does not sound.

 

 

 

 

 

Labels stick together

Labels must be processed in simplex mode.

v Set the Forms Select switch on the stacker

in the stacker. Toner

 

 

control panel to Plastic.

from one page sticks

 

 

v Reduce the contrast by pressing the

to the facing page.

 

 

 

Lighter Contrast Control key on the

 

 

printer control panel.

 

 

v Print a stack of forms and check to ensure

 

 

that the problem is resolved.

The Display Touch

There is probably a problem with the

Work with the system console operator and

Screen Printer Status

attachment hardware connecting the printer

the system programmer to resolve the

window shows READY,

to the controlling computer system, such as

problem. Review the questions in ªSudden

but the printer does

the channel is not enabled or cables are not

Failuresº on page 268 to see if there have

not respond when the

connected.

been any changes in the environment that

host system console

 

might affect attachment hardware.

operator directs a job

 

 

to it.

 

 

 

 

 

The printer starts and

This problem may be related to the

Work with the system engineer or system

stops repeatedly, or

application that is being processed, or to the

programmer to resolve the problem. The

the forms move at an

printer con®guration. If the printed pages are

Forms Design Reference for Continuous Forms

irregular speed.

complex to format; if many transmission

Advanced Function Printers, G544-3921,

 

errors occur; or if the buffered data

contains detailed information about selecting

 

commands are issued by the host, the

forms and designing applications, and may

 

printers must pause while those pages are

be of use in resolving the problem.

 

created in memory.

 

The Display Touch

Something is preventing the printer from

v Inspect the forms in the forms input area

Screen shows END OF

sensing that forms are available. Narrow

for holes in the printable area.

FORMS, but forms are

forms sometimes slide sideways, away from

 

present.

the paper sensor.

 

 

 

 

Missing data at the

The rear tractor could be out of adjustment.

v Ensure that you are using the correct form

rear of the forms

 

width for the form ID that was entered.

(printer right-hand

 

 

v Ensure that the correct form ID was

side).

 

 

entered for that form.

 

 

 

 

 

270InfoPrint 3000 Operator's Guide

Page 302
Image 302
IBM 3000 manual Lighter Contrast Control key on, Screen Printer Status