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Aastra Telecom
Pro 160 manual
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Install
FAQ
Maintenance
Remote Office Configuration
Click Reset to Defaults
Manual Reboot Procedure
Default Softkeys Users Menu
Backup & Restore Menu
Call Settings
Automatic Recovery Mode
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Contents
AastraLink Pro
Revision
Page
About This Guide
Introduction
Other Documentation
Chapters in This Guide
For Go to
Contents
Chapter Configuring Aastra IP Phone Profiles
Accessing the Configuration Menu Configuring System Settings
Editing External Services Settings Send Test Email
Chapter Maintaining the AastraLink Pro
Chapter AastraLink FAQs
Remote Office Configuration
Page
Overview
9143i, 9480i, 9480i CT SIP IP Phones
What Does the AastraLink Pro 160 Do?
What Does the AastraLink Pro 160 Do?
What Does the AastraLink Pro 160 Do?
How Do I Set Up My AastraLink Network?
Router
Required Tasks
Optional Tasks
Step Action Refer To
Phone Option Access From Access from Web UI Phone UI
What Does the AastraLink Web UI Allow Me To Do?
Can I Still Use the Phone UI?
Can I Still Use the Phone UI?
AastraLink Pro 160 Emergency Call Support
Lifeline Phone
Emergency Call Priority
Emergency Call Support Important Notes
AastraLink Pro 160 Hardware and Software
Hardware Requirements
Hardware Minimum requirements
Front of AastraLink Pro
Back of AastraLink Pro
Software Requirements
Users and Privileges
Software Minimum requirements
Reference Documentation
About this Chapter
Topics
Accessing the AastraLink Web UI
Using Your Web Browser to Access the AastraLink Web UI
Step Action
AastraLink Web UI Login Menu
Using Windows Explorer to Access the AastraLink Web UI
My Network Places Window
Administrator Menu Options
AastraLink Administrator Main Menu
AastraLink User Main Menu
My Phone Menu
First level menus
Second level
Accessing the AastraLink Web UI
Configurable
Parameters Configuration/System/Date and Time Parameters
Preferences
My Phone
Home Voicemail Directory
Home Menu
Call Settings
Missed Calls and New Voicemails
Number Missed Calls New Voicemails
Dial Message
Step Action Select My Phone-Home
Step Action
Configuring Call Forwarding
All Busy No Answer
Configuring Find-Me Follow-Me
Extension
AastraLink Web UI
Call List
Place a check mark to select all items Sorting Arrows
Place a check mark to select An item
Voicemail Menu
Directory Menu
Softkey Menu Administrator Phone
Call Settings Applications Operator Keys
Operator On/Off
Softkey Type Function Operator Day
Night
Duty
Step Action Select My Phone-Softkeys
Call Settings Applications Operator Keys
BLF
Softkeys for Expansion Modules Administrator Phone
My Profile Voicemail Change Password
Preferences Menu
My Profile
Step Action Select My Phone-Preferences-My Profile
Spanish French
Voicemail
Tone
Step Action Select My Phone-Preferences-Voicemail
Email with Audio-Attachment
Change Password
Step Action Select My Phone-Preferences-Change Password
User List Menu
Default Softkeys Menu User Phone
Users
Groups Menu
Network Menu
Configuration
System Menu
Dial Plan Menu
VoIP Menu
Auto-Attendant Menu
Maintenance
Current Status Menu
Call Records Menu
Backup & Restore Menu
Update Menu
Support Menu
Page
Configuring Aastra IP Phone Profiles
Topic
AastraLink Pro 160 Administrator Guide
Accessing the Users Menu
Managing IP Phone Users
Adding User Profiles and Phones
Add Users Screen
First Name
Password
Extension
Last name
MAC Address
Outgoing Line
Phone Type
SIP did Number
Step Action Select Users-User List
Outgoing Line field
9143i 9480i 9480i CT 51i 53i 55i 57i 57i CT
Editing User Profiles
Edit Users Screen
Use the following procedure to edit a user profile
Step Action
Deleting User Profiles
Delete Users Screen
Click here to select all user profiles Click Delete
Configuring User Groups
User Groups
Dial Plan for User Groups
Virtual Extension Numbers
User Group with extension 5200 65 +
Creating Rules for User Groups
Parameter Description
Ring Tone Patterns
Call Criteria Bellcore Tones
Bellcore-dr4
Bellcore-dr2
Bellcore-dr3
Bellcore-dr5
Example of a User Group
Adding a User Group
Step Action Select Users-Groups Click Add Group
300 or 74992
Pattern 3 Tone
Email with Audio Attachment
Pattern 1 Tone
Pattern 4 Tone
Editing a User Group
Step Action Select Users-Groups
Deleting a User Group
Click Delete Selected Groups
Default Softkeys Users Menu
Default Softkeys Menu
Using the Default Softkeys Menu User Phone
Call Settings Applications
Softkey Types User Phone
Call Settings Softkeys User Phone
Softkey Type Function Label Value
Refer to the AastraLink IP Phone
Stream to the pre-configured
Application Softkeys User Phone
Softkey Type Function
Trigger Input or Relay Output on
Adding a Default Softkey User Phone
Editing a Default Softkey User Phone
Step Action Select Users-Default SoftKeys
Deleting a Default Softkey User Phone
Softkeys for Expansion Modules User Phone
Restoring Default Softkeys Back to Factory Settings
Click Reset to Defaults
Configuring AastraLink Pro 160 System and Network Parameters
AastraLink Pro 160 Administrator Guide
Accessing the Configuration Menu
AastraLink Web UI Configuration Menu
Configuration-System Settings menu
Configuring System Settings
Specifying Regional Settings
Canada United States Mexico
Step Action
AastraLink Web UI
Support English Support French Support Spanish
Step Action Select Configuration-System-Set Date/Time
Specifying the Date and Time
Configuring the Music On Hold Option
Configuring Push Button Trigger Input or Relay Output
Step Action Select Configuration-System-Relay/Push Button
Push Button has been pressed
Configuring Visual Voicemail Settings
Step Action Select Configuration-Voicemail
Configuring System Settings
Configuring Network Settings
Configuration-Network-Local Network menu shown below
Editing Local Network Settings
Step Action Select Configuration-Network-Local Network
Gateway
DNS Server
Step Action
Editing Local Service Settings
Configuration-Local Services menu shown below
Remote Office
UPnP
External Gateway IP
Http Port Start
SIP Port Range
Http Port Range
SIP Port Start
RTP Port Start
SIP Registration Expiration
RTP/RTCP Port Count
Configuring Remote Office Support
Step Action Select Configuration-Network-Local Services
Step Action
Editing External Services Settings
NTP Address
Smtp Relay Port
Server requires authentication
Smtp Relay Address
Smtp Username
Smtp Password
Step Action Select Users-Network-External Services
Smtp Account
Server Authentication Requirement
Send Test Email
Configuring Dial Plan Settings
Configuration-DialPlan menu shown below
Dial Plan Menu
Local Dial Plan
DialPlan Numbers Directory Numbers
Star Codes
Specifying Dial Plan Settings
Step Action Select Configuration-Dial Plan-Settings
Star Code Description
Step Action
Overhead Paging Jack Green Port
Configuring Overhead Paging
Step Action Select Configuration-Dial Plan
Back of AastraLink Pro
Configuring an Emergency Dial Plan
Emergency Number Description
Configuring Barred Numbers
Delete Selected Emergency Numbers
Deleting a Barred Number
Step Action Select Configuration-Dial Plan-Barred Numbers
Adding a Barred Number
Click Delete Selected Barred Numbers
Configuring Private Lines
Configuring Incoming Private Lines
Step Action Select Configuration-Dial Plan-Private Lines
Configuring Outgoing Private Lines
Configuring Abbreviations
Abbreviations Menu
Examples of Abbreviated Number Configurations
Example
Example
Configuring Abbreviated Numbers
Step Action Select Configuration-Dial Plan-Abbreviations
Editing Abbreviated Numbers
Edit the Abbreviation, Number, and Description as required
Deleting Abbreviated Numbers
Configuring VoIP Settings
Configuration-VoIP menu shown below
SIP Trunking
Incoming SIP trunk calls
Prefix digit + access digit + directory number
Outgoing SIP trunk calls
Local
Registrar Server
Username
Authorization Name
Registrar Port
Caller ID
Step Action Select Configuration-VoIP-SIP Trunking
Adding a SIP Trunk
Clearing a SIP Trunk Configuration
Clearing a SIP Trunk
AastraLink Web UI
SIP Direct Inward Dialing did
Step Action Select Configuration-VoIP-SIP DIDs
Adding a SIP did
Deleting a SIP did
Deleting All SIP DIDs
Prefix digit + access digit + extension
AastraLink Trunking
Hostname
Configuration Parameters
Configuration Guidelines
Port
AastraLink Pro IP address Access Digit
AastraLink Trunking Example
Trunk User Name
Boston AastraLink Pro
8shows the Atlanta /Boston, and Atlanta /Chicago trunks
Atlanta to Boston Atlanta to Chicago
Trunks Between Boston/Atlanta and Boston/Chicago
Boston to Atlanta Boston to Chicago
10. Trunks Between Chicago/Atlanta and Chicago/Boston
Chicago to Atlanta Chicago to Boston
Step Action Select Configuration-VoIP-AastraLink Trunks
Configuring Auto-Attendant
11. Auto-Attendant Menu with No User Groups
User Group Enabled User Group Disabled
How Auto-Attendant Works
Settings for the Auto-Attendant
Settings Schedule Holidays
Configuring Settings for the Auto-Attendant
Step Action Select Configuration-Auto-Attendant-Settings
Disabled Last Name default First Name
Click on Record Custom for the Open Hours Greeting field
Click on Browse for the Upload Open Greeting field
Click on Record Custom for the Closed Hours Greeting field
Click on Browse for the Upload Closed Greeting field
Click on Record Custom for the Custom Menu field
Click on Record Custom for the Custom Key Message field
Click on Browse for the Upload Key Message field
Click on Record Custom for the Language Greeting field
Click on Browse for the Upload Language Greeting field
Schedule for the Auto-Attendant
13. Auto-Attendant Schedule days
14. Auto-Attendant Schedule times
Configuring Auto-Attendant
Step Action Select Configuration-Auto-Attendant-Schedule
Holidays for the Auto-Attendant
15. Auto-Attendant Holidays
Step Action Select Configuration-Auto-Attendant-Holidays
Adding a Holiday to the Auto-Attendant
Deleting a Holiday from the Auto-Attendant
Custom Recordings
Use the following procedure to specify a custom recording
Configuring Audio Settings Tuning Wizard
17. Regional Settings Menu
Using the AastraLink Audio Tuning Wizard
Connection Type
Line Boost
Number to Dial
Important Notes
Page
Maintaining the AastraLink Pro
About this Chapter
Accessing the Maintenance Menu
AastraLink Pro 160 Web UI Maintenance Menu
Maintenance-Current Status menu Figure
Viewing the Current System Status
Managing Call Detail Records CDR reports
Call Records Menu
Sorting CDR Columns
Sorting Arrows
Column Sort Process
Step Action Select Maintenance-Call Records
Viewing Call Detail Records
Downloading CDR Reports
Performing AastraLink Backup and Restore Tasks
Backup and Restore Menu
Backup and Restore Guidelines
Step Action Select Maintenance-Backup & Restore
Backing Up AastraLink System Software
AastraLink Web UI
Maintenance-Update menu Figure
Update Menu
Updating AastraLink System Software
Automatic Updates
Step Action Select Maintenance-Update-Automatic Update
Step Action
Manual Updates
Step Action Select Maintenance-Update-Manual Update
Important Notes
System Rebooting Message AastraLink Status Display
Support Information
Send Email to Aastra Support with Debug Reports
AastraLink Pro 160 Administrator Guide
Support Information
Contact Aastra Technical Support
View Frequently Asked Question FAQs
Send General Email to Aastra Support
Download product documentation
Chapter AastraLink FAQs
How Does IP Phone Auto-Configuration Work?
How Does Network Addressing Work?
Can I Access My IP Phone Network From a Remote Office?
Do I Ever Need to Re-Register IP Phones?
How Do I Assign An IP Phone To a Different User?
What Are Softkeys and How Do They Work?
What Are Softkeys and How Do They Work?
What are Expansion Modules?
Model 536M
Model 560M
What Are Softkeys and How Do They Work?
AastraLink Pro IP Address
Select AastraLink Info, then press Show
Why Do My IP Phone Screens Look Different?
Why Does The Web UI Occasionally Time-out?
How Do I Maximize System Performance?
Does This Guide Describe How To Operate My IP Phone?
Chapter Troubleshooting Solutions
About this Chapter
Monitoring the AastraLink Status LED
LED Color Meaning
Rebooting the AastraLink
Rebooting Using the Web UI
Select Maintenance-Current Status
Rebooting Using the Reset Switch Hard Reboot
Manual Reboot Procedure
Restoring AastraLink Factory Default Settings
What Happens if I Restore Factory Default Settings?
Using the Reset Switch to Restore Factory Default Settings
What To Do After Restoring Factory Default Settings
Administrator IP Phone Registration Procedure
Administrator IP Phone Registration Procedure
Reinstalling System Software Using Recovery Mode
Automatic Recovery Mode
Manual Recovery Mode
Using The AastraLink Recovery Mode UI
Obtaining the IP Address of Your AastraLink Pro
Phone UI
Select Phone Status/AastraLink Info/Server Local IP
Direct Connection from AastraLink WAN port to your PC
Reprogramming the CompactFlash Card
AastraLink Recovery UI
Vnx.dra Pub/temp/firmware/vnx.dra
AastraLink Recovery Mode Menu
AastraLink Recovery Mode Download Screens
Reprogramming the Onboard Flash
Set Upgrade Type to On-board flash
Uploading the .abf File to the CompactFlash
Using AastraLink System and Phone Log Files
Page
Appendix a Remote Office Configuration IP Phone Phone-Side
Preparing To Deploy Remote User Phones
Remote Office Configuration of the IP Phone Phone-Side
Registering IP Phones At the Central Site
ABC
Enter the user password, then press Enter
Connecting To The IP Phone Network From a Remote Office
Connecting To The IP Phone Network From a Remote Office
Enter Https port 51510 Backspace Dot .Cancel AbcDone
Configuring Port Information
Enter NAT IP 65.96.171.130 Backspace Dot .Cancel ABCDone
Enter NAT RTP Port 51720 Backspace Cancel Done
Reinstalling Aastra IP Phones at the Central Site
Select Cancel
Reinstalling Aastra IP Phones at the Central Site
Introduction
Remote Office Configuration AastraLink Pro
Network Diagram for Remote Phone Setup
Description
65.96.171.130
Configuring the AastraLink Pro 160 for Remote Office Setup
UPnP Configuration
Office Router Port Mapping Table
Active Protocol Internal Port External Port IP Address
Phone Configuration
Column Description
Remote Phone Installation
Home Router Port Mapping Table
Action Name Source Destination Protocol
Deny Default LAN
AastraLink Pro 160 Remote Office Configuration
Install the Remote IP Phone Pre-Stage Phone
Remote Device
Page
Index
Index-2
Rebooting
Page
Page
AastraLink Pro