AastraLink Pro 160 Administrator Guide

Configuring Auto-Attendant

AastraLink Web UI

Step Action

14 To upload a greeting file that plays during closed office hours, do the following:

 

• Click on <Browse> for the “Upload Closed Greeting” field.

 

Browse to the location on the server where the .wav file is stored, that contains the greeting you want

 

the Auto-Attendant to use. Click <Open>. The file you selected is uploaded to the AastraLink Pro.

 

 

15

Click <Save> to save your changes.

Custom Main Menu Settings

16In the "Select Language" field, select the language for which you want to modify the Auto-Attendant Menu items. Valid values are: English, French, and Spanish (default is English).

17The Auto-Attendant has a built in default Main Menu that plays using the system language.

To specify a custom Main Menu using English, French, and Spanish, do the following:

Click on <Record Custom> for the “Custom Menu” field.

The Operator IP phone rings. Answer the Operator IP phone, and record your custom Main Menu in each of the languages required (English, French, Spanish), as prompted. Refer to Custom Recordings on page 4-82for more information.

18In the “Use English Menu”, “Use French Menu”, and/or “Use Spanish Menu” field(s), place a check mark in the box for the Auto-Attendant to use the custom Main Menu you recorded.

19To upload a Main Menu announcement file, do the following:

 

• Click on <Browse> for the “Upload Menu” field.

 

Browse to the location on the server where the .wav file is stored, that contains the Main Menu you

 

want the Auto-Attendant to use. Click <Open>. The file you selected is uploaded to the AastraLink

 

Pro.

 

 

20

Click <Save> to save your changes.

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Aastra Telecom Pro 160 manual Click on Browse for the Upload Closed Greeting field