Troubleshooting Solutions
Monitoring the AastraLink Status LED
Monitoring the AastraLink Status LED
The LED on the front of the AastraLink Pro 160 indicates the current status of the device. The table below describes the LED variations.
LED Color | Meaning |
|
|
Off | Power is off. |
|
|
Steady Green | The AastraLink Pro 160 has successfully completed internal hardware |
| diagnostic tests and is starting up. |
Alternating Green/Red | The AastraLink Pro 160 is updating its onboard firmware, either because it is |
| the first time you started up the device, or you just uploaded a new firmware |
| image. |
| Warning: Do not interrupt power during the system update, as system |
| corruption can result. |
|
|
Flashing Green | The AastraLink Pro 160 has successfully booted and is up and running, ready |
| to process calls. |
|
|
Alternating Green/Red/Off | The AastraLink Pro 160 is running in recovery mode. This sequence occurs if |
| the last boot attempt failed. |
| Try rebooting. If the problem persists, use the recovery procedure described in |
| “Reinstalling System Software Using Recovery Mode” on page |
|
|
Flashing Red | The AastraLink Pro 160 is running in a degraded state: |
| • Flash speed: Slow (approximately once per second) indicates that the |
| AastraLink is running normally but that a |
| could not be negotiated. This may limit the system capacity and/or cause |
| problems with collisions or integrity of the network connection, leading to |
| problems such as WebUI |
| connecting the AastraLink to a |
| router or switch, rather than a |
| • Flash speed: Fast (approximately 5 times per second) indicates a system |
| error occurred during startup; the AastraLink software was unable to |
| initialize correctly. Contact Aastra support for assistance with diagnosing |
| the problem. |
|
|
Steady Red | Hardware |
| steady red, contact Aastra Support. |
|
|
Steady Amber | The Aastralink is in the process of restoring factory default settings. |
|
|
