Configuring Aastra IP Phone Profiles

Configuring User Groups

So in the above configuration, when a call comes into the Support User Group at extension 5200, the phones at extension 200, 201, and 202 ring for at least 2 rings with a specific ring pattern identified for Support. If the incoming call is not answered within 2 rings, the call is transferred to voicemail so the caller can leave a message. An email notification of the voicemail is also sent to all three members email addresses (defined at the location My Phone->Preferences).

Adding a User Group

Use the following procedure to add a new User Group.

AastraLink Web UI

Step Action

1Select Users->Groups

2Click <Add Group>

3Specify a name for the user group in the “Name” field. For example: Sales

4Specify a user group extension for the group in the “Extension” field. Valid values are from 1 to 20 alphanumeric characters. For example:

300 or

74992

Note: For more information about assigning extension numbers, see the section, “Virtual Extension Numbers” on page 16.

5Specify a password for the group in the “Password” field.

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Aastra Telecom Pro 160 manual Adding a User Group, Step Action Select Users-Groups Click Add Group, 300 or 74992