Manuals / Lexmark / Computer Equipment / Printer

Lexmark Printer, J110 manual Diagnostic Information, Start, 4085-001

Models: J110 Printer

1 248

Download 248 pages 2.32 Kb

Page 23

Image 23

4085-001

2. Diagnostic Information

Use the error indicator table, symptom tables, service checks, and diagnostic aids to determine the printer failure.

Start

Service error indications are displayed on the operator panel. If your printer displays an error indication, locate the error number in the “Error Indicator Table” on page 2-3 . and take the indicated action. Turn the printer off and then back on to clear service errors.

Diagnostic Information 2-1

Page 23

Image 23

Lexmark Printer, J110 manual Diagnostic Information, Start, 4085-001

Contents

4085-001 •Table of Contents •Start Diagnostics•Safety and Notices •Trademarks • Index • Manuals MenuUNITED STATES GOVERNMENT RESTRICTED RIGHTS 4085-001U.S.A. P/N: 12G3639 Edition: August4085-001 Table of Contents2-25 4085-00XivService Manual 4085-001 4-26 4085-00X4085-001 Preface4085-001 Safety InformationConsignes de Sécurité 4085-001 Norme di sicurezzaSicherheitshinweise 4085-001 Pautas de SeguridadInformaçõ es de Seguranç a 4085-001 Informació de Seguretat4085-001 xiiService Manual4085-001 Power Consumption1. General Information 4085-001 Internal Power Supply SpecificationsMaintenance Approach Outputs4085-001 Tools Required For ServiceAbbreviations 4085-001 Using the Operator PanelPower Indicator States Operator Panel and MenusGeneral Information Operator Panel Button Functions4085-001 4085-001 Printer Messages4085-001 Operator Panel Menus4085-001 Printing the Menu Settings PageUtilities Menu 5.Press Select to select Print Menus4085-001 Changing Printer Settings4085-001 Disabling the Operator Panel Menus4085-001 2. Diagnostic InformationStart 4085-001 Service MessagesJam Jog Function 4085-001 Error Indicator TableError Symptom4085-001 2-4 Service ManualIndex System 4085-0014085-001 2-6 Service ManualBlack Printhead 4085-0014085-001 2-8 Service Manual4085-001 RAM Memory Error - RAM4085-001 User Status Messages2-10 Service Manual Action 4085-001User Status Message Status4085-001 2-12 Service Manual4085-001 Warning MessagesDiagnostic Information 4085-001 Status Messages2-14 Service Manual the Enabling 4085-001Disabling/Enabling the Disabling4085-001 2-16 Service ManualAction 4085-001Status Message Status4085-001 2-18 Service ManualPerforming Self Test 4085-0014085-001 2-20 Service ManualPrinting Alignment 4085-0014085-001 2-22 Service ManualProgramming System 4085-0014085-001 Attendance Messages88 Cartridge Low 4085-0014085-001 2-26 Service ManualChange<input source> 4085-0014085-001 Overriding Change PromptsCheck Tray 4085-0014085-001 2-30 Service Manual31 Defective 4085-0014085-001 2-32 Service Manual81 Engine Code 4085-0014085-001 2-34 Service ManualLoad <input source> 4085-0014085-001 2-36 Service ManualAction 4085-001Attendance Message Description4085-001 2-38 Service Manual31 Missing 4085-001203 Paper Jam Printer Input Sensor Paper Jams200 Paper Jam Printer Staging Sensor 201 Paper Jam Printer Input Roller Sensor220 Paper Jam -Tray2 4085-001 204 Paper Jam Printer Staging Sensor205 Paper Jam Printer Input Roller Sensor 209 Paper Jam Printer Input Roller Sensor251 Paper Jam MPF 4085-001 250 Paper Jam MPFShort Paper 4085-001 PerfectFinish Empty4085-001 Unsupported Ink CartridgeUnsupported Printhead 4085-001 Error Recovery from Attendance ConditionsAlarm Error Recovery from Attendance Conditions2-46 Service Manual Error Type4085-001 bExpect data loss when this condition occursDiagnostic Information 4085-001 Power-OnSelf Test POST SequenceAction Post Symptom TableSymptom 4085-001Maintenance Station Problems Symptom TablesCarrier Transport Problems Communications ProblemsPower Problems 4085-001 Operator Panel ProblemsPaper Feed Problems 2-52 Service Manual 4085-001 Print Quality Problems4085-001 Service ChecksMaintenance Functions 4085-001 2-54 Service ManualAction Maintenance Station Service Checks4085-001 4085-001 Index Motor Service CheckSensor Checks 2-56 Service Manual4085-001 4085-001 Operator Panel Buttons Service Check2-58 Service Manual 4085-001 Operator Panel LCD Display Service CheckOptions Service Check DRAM Memory Options4085-001 Paper Feed Service CheckIf you are experiencing a paper jam 4085-001 •A defective motor •Defective power supply +62 V dc2-62 Service Manual 4085-0014085-001 Power Supply Service CheckDead Machine 4085-001 RIP Card Service Check2-64 Service Manual 4085-001 Print Quality Service Check4085-001 2-66 Service Manual4085-001 Index Card/Sensor Service CheckTransport Service Check 4085-001 2-68 Service ManualAction Cam System Motor/Sensor Service CheckUser Error Messages 4085-0014085-001 2-70 Service Manual4085-001 54 Parallel Error4085-001 2-72 Service Manual4085-001 3. Diagnostic AidsPower-OnReset Button Functions Printer OperationsEntering CE Diagnostics Mode 4085-001 Disable/Enable Operator Panel Menus4085-001 Enter Flash Engine Code ModeClear NVRAM non-criticalsections only 4085-001 Change Ink CartridgesChange Printheads 4085-001 Aligning the PrintheadsUser Alignment Coarse Alignment4085-001 3-6 Service Manual4085-001 Cleaning PrintheadsLinking Input Trays 4085-001 Print Quality Test Page Fixed SettingsInput tray linking description 4085-0014085-001 Printing Menu Settings PageUnsolicited Manual Feed Manual Duplex4085-001 Menus Page Fixed Settings4085-001 TSC fields on the Print Menus Page Restoring Factory DefaultsCanceling a Print Job using the Operator Panel 4085-001 When a job is canceled4085-001 Resetting the Printer using the Operator PanelInvoking Cancel Job 4085-001 Diagnostic Aids4085-001 Invoking Reset Printer from the Ready message4085-001 Other ResetsPower On Reset --and similar resets INIT * --Parallel Interface InitializationLoss of Link Data and Link Response Printing Buffer Contents4085-001 NPA Response 4085-001 Activating Hex Trace Debug ModeDiagnostics Mode 1 - Print Tests Registration4085-001 TerminologyInput Source Print Tests <Input source> Printing 4085-001LCD Hardware Test Diagnostics Mode 2 - Hardware TestsContacts Page Fixed Settings 4085-001 Contacts Page Print TestTerminology 4085-001 Button TestDRAM Memory Test Terminology ROM Memory Test4085-001 Terminology Parallel Wrap Test4085-001 4085-001 •Sync Busy Error •Byte Interrupt Request Error4085-001 Diagnostics Mode 2 - Input Tray TestsTray 1 Sensor Test Tray 2 Sensor TestTerminology MP Feeder Sensor Test4085-001 4085-001 Diagnostics Mode 2 - Base Sensor TestsPaper Path Sensors Supplies SensorsTerminology 4085-001 TerminologyMiscellaneous Sensors Cap Printheads Diagnostics Mode 2 - Subsystem Tests4085-001 Ink Level Sensor Test Uncap Printheads4085-001 Carrier System Test4085-001 Index System Test Maintenance Sled Test4085-001 Diagnostics Mode 2 - Supplies TestsInk Tank Memories Printhead MemoriesM&Y TSR Test Diagnostics Mode 2 - Printer SetupSetting the Page Count 4085-001 K&C TSR Test4085-001 Viewing and Resetting the Maintenance Page CountViewing the Permanent Page Count 4085-001 Diagnostics Mode 2 - Error LogViewing the Error Log 4085-001 Clearing the Error LogMenu List Display 4085-001 Exiting Diagnostics ModeMenus Understanding the Menu Display and Menu Buttons4085-001 Printer Setting Display4085-001 Printer Setting Value List Display SUPPLIES MENU 4085-001Print Quality =Normal 4085-0014085-001 Operator Panel Menu DefinitionMenu Groups 4085-001 Busy/Waiting Menu GroupNote: The Diagnostics Menu group should not Diagnostic Aids4085-001 Job MenuNote: This operation is only 4085-0014085-001 Ready Menu GroupSUPPLIES MENU 4085-001 Diagnostic AidsIntermediate Menu, Setting, or Operation or Setting4085-001 COLOR MENU3-50 Service Manual FINISHING MENU 4085-001 PAPER MENU4085-001 UTILITIES MENUValue 4085-001Operation 4085-001 SETUP MENUJOB MENU displayed if the printer’s operator panel ROM Diagnostic Aids4085-001 Note: Languages in this value list are onlysaving the selected font as the default Note: See “Symbol Set Display Format” onpage 3-58 for details on the Symbol Set Size, Pitch, or Symbol Set has the affect of4085-001 Font Name Display FormatPARALLEL MENU 4085-001 Symbol Set Display FormatNote: Only Note: OnlyUSB MENU 4085-0014085-001 Configuration Menu Group4085-001 4085-001 Diagnostics Menu Group Mode 1: PrintingNote: Only displayed if Tray 2 is installed 4085-001 Diagnostics Menu Group Mode 2: Non-printing4085-001 3-64 Service ManualSUBSYSTEM TESTS 4085-0014085-001 3-66 Service ManualERROR LOG EXIT DIAGNOSTICS4085-001 4. Repair InformationHandling ESD-SensitiveParts 4085-001 AdjustmentsRemoval Procedures Releasing Plastic Latches3.Remove two clips and remove the top door Rear Cover Removal4085-001 1.Open the rear door 2.Remove Multi-PurposeFeeder4085-001 4-4 Service Manual4085-001 Operator Panel Cover/Operator Panel RemovalExit Tray Removal 1.Open the top door Left Frame Cover Removal4-6 Service Manual 4085-0014085-001 Left Cover Removal4085-001 4-8 Service Manual4085-001 Right Cover/Power Switch Removal4085-001 4-10 Service Manual4085-001 Left Tray Cover Removal4085-001 Right Tray Cover Removal4.Remove the right cover 4085-0014085-001 Engine Board /Cover Removal4085-001 Carrier with Card Removal4085-001 4-16 Service Manual4085-001 Carrier 1st Stage Drive Belt RemovalCarrier Printhead Latch Removal Multi-PurposeFeeder MPF Motor and Sensor Removal4085-001 4-18 Service Manual4085-001 Power Supply Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 Index Card Assembly Removal4085-001 Cover-OpenSensor Removal4085-001 RIP-EMCShield Assembly/RIP Card RemovalRepair Information 4085-0015.Remove two screws from the PerfectFinish sensor 4085-0014085-001 Frame From Base Removal4085-001 4-28 Service Manual4085-001 Cam Engine Motor with Gear Removal4085-001 4-30 Service Manual1.Remove all covers 4085-0014085-001 PerfectFinish Gear Plate Removal4085-001 Index Motor Assembly RemovalPerfectFinish Motor Removal 4085-001 Encoder Disk Feed Roller Assembly RemovalRepair Information 4085-0014085-001 Star Wheel Shaft Assembly RemovalRepair Information 4085-0014085-001 Paper Feed Platen Assembly Removal4085-001 Exit Shaft with Gear Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 4-42 Service Manual4085-001 Left Index Frame Pivot Assembly Removal4085-001 4-44 Service Manual4085-001 Right Index Frame Pivot Assembly Removal2.Remove the spring between the cam followers Bat Wings and Bushings Removal4-46 Service Manual 4085-0014085-001 Backup Roller Assembly Removal4085-001 Backup Roller Spring RemovalCarrier/Cable Retainer Removal 4085-001 Peristaltic Pump RemovalTray 2 Covers Removal 4085-001 Tray 2 Paper Pick Arm Assembly Removal3.Remove E-clipB from pick assembly shaft 4-50 Service ManualRepair Information 4085-0014-52 Service Manual Tray 2 Paper Feed Motor and Card Assembly Removal3.Remove the paper port connector frame 5.Disconnect the paper feed motor connector4085-001 5. Connector LocationsEngine Board 4085-001 RIP Card5-2 Service Manual Engine RIP Card contPower Supply 4085-0014085-001 Optional Tray5-4 Service Manual Carrier Transport System Pulleys 6. Preventive MaintenanceLubrication Specifications Carrier Shafts4085-001 Carrier Card Pogo PinsMotor Pulley Studs Carrier Latch Camshaft Lubrication4085-001 How To Use The Parts Catalog7. Parts Catalog 4085-001 Assembly 1: Covers7-2 Service Manual Units Assembly 1: Covers4085-001 Part4085-001 Assembly 2: Paper Feed7-4 Service Manual 4085-001 Assembly 2: Paper Feed4085-001 Assembly 2 cont.: Paper Feed7-6 Service Manual 4085-001 Assembly 2 cont.: Paper Feed4085-001 Assembly 2 cont.: Paper Feed7-8 Service Manual 12G6010 Assembly 2 cont.: Paper Feed4085-001 4085-001 Assembly 3: Electronics7-10 Service Manual 4085-001 Assembly 3: Electronics4085-001 Assembly 3 cont.: Electronics7-12 Service Manual 4085-001 Assembly 3 cont.: Electronics4085-001 Assembly 3 cont.: Electronics7-14 Service Manual Parts Catalog Assembly 3 cont.: Electronics4085-001 4085-001 Assembly 4: Carrier Transport7-16 Service Manual 4085-001 Assembly 4: Carrier Transport4085-001 Assembly 5: Maintenance Station7-18 Service Manual 4085-001 Assembly 5: Maintenance Station4085-001 Assembly 6: Optional Tray7-20 Service Manual 4085-001 Assembly 6: Optional Tray4085-001 Assembly 7: Optional Multi-PurposeFeeder7-22 Service Manual 4085-001 Assembly 7: Optional Multi-PurposeFeeder4085-001 7-24 Service Manual12G6251 4085-00112G6090 MarkNet External Print Server4085-001 7-26 Service ManualIndex 4085-00X X-2 Service Manual4085-001 Part Numbers4085-00X X-4 Service Manual