Diagnostic Information, Start | Lexmark Printer, J110 specs

4085-001

2. Diagnostic Information

Use the error indicator table, symptom tables, service checks, and diagnostic aids to determine the printer failure.

Start

Service error indications are displayed on the operator panel. If your printer displays an error indication, locate the error number in the “Error Indicator Table” on page 2-3 . and take the indicated action. Turn the printer off and then back on to clear service errors.

Diagnostic Information 2-1

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Lexmark Printer, J110 manual Diagnostic Information, Start

Contents

4085-001 A. P/N 12G3639 4085-001 Table of Contents 4085-00X Diagnostic Aids 4085-001 Diagnostics Mode 2 Input Tray Tests PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Preface Consignes de Sécurité Safety Information Sicherheitshinweise Norme di sicurezza Informaçõ es de Seguranç a Pautas de Seguridad Informació de Seguretat 4085-001 General Information Power Consumption Output Nominal Minimum Maximum Load Range Name Voltage Internal Power Supply SpecificationsMaintenance Approach Outputs Abbreviations Tools Required For Service Operator Panel and Menus Using the Operator PanelPower Indicator States Menu Operator Panel Button FunctionsButton Function Button Function Return Printer Messages Operator Panel Menus Press Select to select Print Menus Printing the Menu SettingsUtilities Menu Changing Printer Settings Disabling the Operator Panel Menus Start Diagnostic Information Jam Jog Function Service MessagesAccessing Additional Debug Information for Service Errors Error Symptom Action Error Indicator Table System Test on See Index Card AssemblyIndex Card Assembly Board. See Engine Board Maintenance Sled Test See Index Motor ServiceMotor and Sensor Service Diagnostics Mode on Carrier/Cable Retainer Change Printheads on Engine Board /Cover Carrier. See Carrier/CableRetainer Removal on Removal on page 4-48 . If See Engine Board /Cover 4085-001 Press Menu or Menu User Status MessagesUser Status Message Action Menu To access the Busy Panel Description Available on Status Message Screen Menu or Menu is Status MessagesStatus Message Action Disabling Cancelling Job Appears after Menu or Menu All host links are 4085-001 4085-001 Printing Alignment Representation FRU 4085-001 Attendance Message Description Action Attendance Messages Cartridge Low Representation Press Go to clear 4085-001 Press Menu or Menu Overriding Change Prompts 4085-001 4085-001 4085-001 4085-001 4085-001 Once the error has Plain Preprint Requested manual source To the Busy/Waiting 4085-001 Busy Waiting Menu Paper Jam Printer Input Sensor Paper JamsPaper Jam Printer Staging Sensor Paper Jam Printer Input Roller Sensor Paper Jam -Tray 4085-001 Paper Jam Printer Staging SensorPaper Jam Fail to make Input Roller Sensor PerfectFinish Paper Jam Fail to make Staging Sensor Tray 2 PerfectFinish 4085-001 Paper Jam MPF Short Paper 4085-001 PerfectFinish Empty Unsupported Printhead Unsupported Ink Cartridge 4085-001 Error Recovery from Attendance Conditions 4085-001 Error Recovery from Attendance Conditions 4085-001 Power-On Self Test Post Sequence Performing Self Test Post Symptom TableSymptom Action Maintenance Station Problems Symptom TablesCarrier Transport Problems Communications Problems Power Problems 4085-001 Operator Panel ProblemsPaper Feed Problems See the Print Quality Service Check 4085-001 Print Quality Problems Function Description Service ChecksMaintenance Functions 4085-001 Pump. See Peristaltic Pump Removal on Maintenance Station Service ChecksReplace sensor. See Maintenance Sled Test on J16-1 and J16-2 Index Motor Service CheckSee the Index Motor Assembly Removal on Sensor Checks Top view of the multi-purpose feeder connector pin numbers Multi-Purpose Feeder MPF Motor and Sensor Service Check Operator Panel Buttons Service Check To check LCD, see LCD Hardware Test on Operator Panel LCD Display Service CheckOptions Service Check Dram Memory Options See Paper Jams on Paper Feed Service CheckIf you are experiencing a paper jam See Tray 1 Sensor Test on page 3-27 . If test Service Check on page 2-63 . If the power supplyService Check on page 2-56 . If symptom Check the position of tray 2 to insure that See Tray 2 Sensor Test on page 3-27 . If test Power Supply Service CheckDead Machine RIP Card Service Check Print Quality Service Check Align Printheads. See Aligning the Printheads on Roller Assembly Removal on Index Card/Sensor Service CheckTransport Service Check Service Check on page 2-56 . If the index motor See the Maintenance Station Service Checks on Message Explanation Cam System Motor/Sensor Service CheckUser Error Messages RAM Data bits are set correctly on the printer Service Check on Printer Operations Operations Initiated by Pressing Buttons at Power-On ResetPower-On Reset Button Functions Entering CE Diagnostics Mode 4085-001 Disable/Enable Operator Panel Menus Clear Nvram non-critical sections only Enter Flash Engine Code Mode Change Printheads Change Ink Cartridges Coarse Alignment Aligning the PrintheadsUser Alignment Printer Setting Value Used for Menus Cleaning Printheads Linking Input Trays 4085-001 Print Quality Test Page Fixed Settings Tray Letter Plain Paper Null Yes MP Feeder Manual Duplex Printing Menu SettingsUnsolicited Manual Feed Menus Page Fixed Settings Field Definition Restoring Factory DefaultsCanceling a Print Job using the Operator Panel 4085-001 TSC fields on the Print Menus 4085-001 Invoking Cancel Job Resetting the Printer using the Operator Panel 4085-001 Supplies Menu 4085-001 Invoking Reset Printer from the Ready message Init * -- Parallel Interface Initialization Other ResetsPower On Reset -- and similar resets Loss of Link Data and Link Response Printing Buffer Contents4085-001 NPA Response Registration Activating Hex Trace Debug ModeDiagnostics Mode 1 Print Tests Input Source Print Tests Terminology 4085-001 LCD Hardware Test Diagnostics Mode 2 Hardware TestsContacts Page Fixed Settings 4085-001 Contacts Page Print Test Dram Memory Test 4085-001 Button Test ROM Memory Test Parallel Wrap Test 4085-001 Tray 2 Sensor Test Diagnostics Mode 2 Input Tray TestsTray 1 Sensor Test MP Feeder Sensor Test Supplies Sensors Diagnostics Mode 2 Base Sensor TestsPaper Path Sensors Miscellaneous Sensors 4085-001 Terminology Cap Printheads Diagnostics Mode 2 Subsystem Tests4085-001 Ink Level Sensor Test Uncap Printheads Carrier System Test 4085-001 Index System Test Maintenance Sled Test Printhead Memories Diagnostics Mode 2 Supplies TestsInk Tank Memories 4085-001 TSR Test Diagnostics Mode 2 Printer SetupSetting the Page Count Viewing the Permanent Page Count Viewing and Resetting the Maintenance Page Count Viewing the Error Log Diagnostics Mode 2 Error Log Clearing the Error Log Menu List Display 4085-001 Exiting Diagnostics ModeMenus Understanding the Menu Display and Menu Buttons Printer Setting Display 4085-001 Printer Setting Value List Display Color Menu Color Waiting Menu Group on page 3-45 for a description Operator Panel Menu DefinitionMenu Groups Top-Level Menu Intermediate Menus or Menu Items Busy/Waiting Menu Group Operator Panel on SeeCanceling a Print Job usingJob Menu Job Menu Operations Operation Value or Description Ready Menu Group on Printer using the Operator Panel onContents on Ready Menu Group Top-Level Menu Intermediate Menu, Setting, or Operation Intermediate Menu Value Or Setting Color Menu Intermediate Menu or Setting Value Paper Menu Utilities Menu See Change Ink Cartridges on Settings Page onSee Cleaning Printheads on Operation Value Setting or Operation Value See Restoring Factory Defaults onDebug Mode on Operation Value Reset Printer Displayed if the printer’s operator panel ROM PCL Emul Menu Font Name Display Format Setting Value 4085-001 Symbol Set Display Format USB Menu Operation see Clear Nvram non Configuration Menu GroupIntermediate Menu, Setting or Value Operation Disable/Enable Operator Panel Menus See Aligning the Printheads on Registration Diagnostics Menu Group Mode 1 Printing Print Test on Diagnostics Menu Group Mode 2 Non-printingSee Exiting Diagnostics Mode on See Contacts See LCD Hardware See Tray 1 Sensor TestSee Tray 2 Sensor Test See MP Feeder Sensor See Carrier System See Maintenance SledSee Uncap Printheads See Cap Printheads Log on See Viewing the ErrorSee Clearing the Error Handling ESD-Sensitive Parts Repair Information Releasing Plastic Latches AdjustmentsRemoval Procedures Rear Cover Removal 4085-001 Exit Tray Removal Operator Panel Cover/Operator Panel Removal Left Frame Cover Removal Left Cover Removal 4085-001 Right Cover/Power Switch Removal 4085-001 Left Tray Cover Removal Right Tray Cover Removal Ink Levels and Temperature Sensor with Bracket Removal Engine Board /Cover Removal Carrier with Card Removal 4085-001 Multi-Purpose Feeder MPF Motor and Sensor Removal Carrier 1st Stage Drive Belt RemovalCarrier Printhead Latch Removal 4085-001 Power Supply Removal 4085-001 4085-001 Index Card Assembly Removal Cover-Open Sensor Removal RIP-EMC Shield Assembly/RIP Card Removal 4085-001 PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Remove all covers. Refer to Rear Cover Removal on Frame From Base Removal 4085-001 Cam Engine Motor with Gear Removal 4085-001 4085-001 PerfectFinish Gear Plate Removal PerfectFinish Motor Removal Index Motor Assembly Removal Encoder Disk Feed Roller Assembly Removal 4085-001 Star Wheel Shaft Assembly Removal 4085-001 Paper Feed Platen Assembly Removal Exit Shaft with Gear Removal Paper Feed Frame and Motor/Cam Shaft Assembly Removal 4085-001 4085-001 Left Index Frame Pivot Assembly Removal 4085-001 Right Index Frame Pivot Assembly Removal Bat Wings and Bushings Removal Backup Roller Assembly Removal Carrier/Cable Retainer Removal Backup Roller Spring Removal Tray 2 Covers Removal Peristaltic Pump Removal Tray 2 Paper Pick Arm Assembly Removal 4085-001 Tray 2 Paper Feed Motor and Card Assembly Removal Engine Board Connector Locations RIP Card USB Optional Tray Carrier Transport System Pulleys Lubrication SpecificationsCarrier Shafts Carrier Latch Camshaft Lubrication Carrier Card Pogo PinsMotor Pulley Studs Parts Catalog How To Use The Parts Catalog Assembly 1 Covers Asm Part Units Description Index Number Assembly 1 Covers Assembly 2 Paper Feed Assembly 2 Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 3 Electronics Assembly 3 Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 4 Carrier Transport Assembly 4 Carrier Transport Assembly 5 Maintenance Station Assembly 5 Maintenance Station Assembly 6 Optional Tray Assembly 6 Optional Tray Assembly 7 Optional Multi-Purpose Feeder Assembly 7 Optional Multi-Purpose Feeder Assembly 8 Optional MarkNet External Print Server Assembly 8 Optional MarkNet External Print Server 4085-001 Index Flash Engine Code Mode Part Numbers 7-9,7-13,7-17,7-19