Unsupported Ink Cartridge, Unsupported Printhead | Lexmark J110

4085-001

– Reset Printer

Note: Menu Lockout does not prevent access to the Busy/Waiting Menu group.

Note: If no function in the Busy/Waiting group is available, the Menus Disabled message is temporarily shown when Menu> or Menu< is

pressed.

Unsupported Ink Cartridge

32Unsupported Cartridge XXXX

The above is a representation of the operator panel when the top cover is closed and an unsupported ink cartridge is detected (for example, the software keys of the printer and ink cartridge do not match). It may take the printer several seconds to determine if the ink cartridge is supported. XXXX indicates which of the C, M, Y or K ink cartridges are unsupported.

The following actions can be taken while this message is displayed:

•Remove the unsupported ink cartridge. See “Change Ink Cartridges” on page 3-4 .

Unsupported Printhead

32Unsupported Printhead XX

The above is a representation of the operator panel when the top cover is closed and an unsupported printhead is detected (for example, the software keys of the printer and printhead do not match). It may take the printer several seconds to determine if a print head is supported. XX indicates which of the K or C(MY) printheads are unsupported.

The following actions can be taken while this message is displayed:

Remove the unsupported printhead. See “Change Printheads” on page 3-4 .

2-44Service Manual

Image 66

Lexmark J110, Printer manual Unsupported Ink Cartridge, Unsupported Printhead

Contents

4085-001 4085-001 A. P/N 12G3639 Table of Contents Diagnostic Aids 4085-00X 4085-001 Diagnostics Mode 2 Input Tray Tests PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Preface Safety Information Consignes de Sécurité Norme di sicurezza Sicherheitshinweise Pautas de Seguridad Informaçõ es de Seguranç a Informació de Seguretat 4085-001 Power Consumption General Information Outputs Internal Power Supply SpecificationsMaintenance Approach Output Nominal Minimum Maximum Load Range Name Voltage Tools Required For Service Abbreviations Using the Operator Panel Power Indicator StatesOperator Panel and Menus Operator Panel Button Functions Button FunctionMenu Printer Messages Button Function Return Operator Panel Menus Printing the Menu Settings Utilities MenuPress Select to select Print Menus Changing Printer Settings Disabling the Operator Panel Menus Diagnostic Information Start Service Messages Accessing Additional Debug Information for Service ErrorsJam Jog Function Error Indicator Table Error Symptom Action Board. See Engine Board See Index Card AssemblyIndex Card Assembly System Test on Diagnostics Mode on See Index Motor ServiceMotor and Sensor Service Maintenance Sled Test Change Printheads on Carrier/Cable Retainer Removal on page 4-48 . If Carrier. See Carrier/CableRetainer Removal on Engine Board /Cover See Engine Board /Cover 4085-001 User Status Messages User Status Message ActionPress Menu or Menu Menu To access the Busy Panel Description Available on Status Message Screen Status Messages Status Message ActionMenu or Menu is Disabling Cancelling Job Appears after Menu or Menu All host links are 4085-001 4085-001 Printing Alignment Representation FRU 4085-001 Attendance Messages Attendance Message Description Action Cartridge Low Representation Press Go to clear 4085-001 Press Menu or Menu Overriding Change Prompts 4085-001 4085-001 4085-001 4085-001 4085-001 Once the error has Plain Preprint Requested manual source To the Busy/Waiting 4085-001 Busy Waiting Menu Paper Jam Printer Input Roller Sensor Paper JamsPaper Jam Printer Staging Sensor Paper Jam Printer Input Sensor Paper Jam Fail to make Staging Sensor Tray 2 PerfectFinish 4085-001 Paper Jam Printer Staging SensorPaper Jam Fail to make Input Roller Sensor PerfectFinish Paper Jam -Tray 4085-001 Paper Jam MPF 4085-001 PerfectFinish Empty Short Paper Unsupported Ink Cartridge Unsupported Printhead 4085-001 Error Recovery from Attendance Conditions 4085-001 Error Recovery from Attendance Conditions 4085-001 Power-On Self Test Post Sequence Post Symptom Table Symptom ActionPerforming Self Test Communications Problems Symptom TablesCarrier Transport Problems Maintenance Station Problems 4085-001 Operator Panel Problems Paper Feed ProblemsPower Problems 4085-001 Print Quality Problems See the Print Quality Service Check Service Checks Maintenance FunctionsFunction Description 4085-001 Maintenance Station Service Checks Replace sensor. See Maintenance Sled Test onPump. See Peristaltic Pump Removal on Sensor Checks Index Motor Service CheckSee the Index Motor Assembly Removal on J16-1 and J16-2 Multi-Purpose Feeder MPF Motor and Sensor Service Check Top view of the multi-purpose feeder connector pin numbers Operator Panel Buttons Service Check Dram Memory Options Operator Panel LCD Display Service CheckOptions Service Check To check LCD, see LCD Hardware Test on Paper Feed Service Check If you are experiencing a paper jamSee Paper Jams on Service Check on page 2-63 . If the power supply Service Check on page 2-56 . If symptomSee Tray 1 Sensor Test on page 3-27 . If test Check the position of tray 2 to insure that Power Supply Service Check Dead MachineSee Tray 2 Sensor Test on page 3-27 . If test RIP Card Service Check Print Quality Service Check Align Printheads. See Aligning the Printheads on Service Check on page 2-56 . If the index motor Index Card/Sensor Service CheckTransport Service Check Roller Assembly Removal on See the Maintenance Station Service Checks on Cam System Motor/Sensor Service Check User Error MessagesMessage Explanation RAM Data bits are set correctly on the printer Service Check on Operations Initiated by Pressing Buttons at Power-On Reset Power-On Reset Button FunctionsPrinter Operations 4085-001 Disable/Enable Operator Panel Menus Entering CE Diagnostics Mode Enter Flash Engine Code Mode Clear Nvram non-critical sections only Change Ink Cartridges Change Printheads Aligning the Printheads User AlignmentCoarse Alignment Printer Setting Value Used for Menus Cleaning Printheads 4085-001 Print Quality Test Page Fixed Settings Linking Input Trays Tray Letter Plain Paper Null Yes MP Feeder Printing Menu Settings Unsolicited Manual FeedManual Duplex Menus Page Fixed Settings 4085-001 TSC fields on the Print Menus Restoring Factory DefaultsCanceling a Print Job using the Operator Panel Field Definition 4085-001 Resetting the Printer using the Operator Panel Invoking Cancel Job 4085-001 4085-001 Invoking Reset Printer from the Ready message Supplies Menu Other Resets Power On Reset -- and similar resetsInit * -- Parallel Interface Initialization Printing Buffer Contents 4085-001 NPA ResponseLoss of Link Data and Link Response Activating Hex Trace Debug Mode Diagnostics Mode 1 Print TestsRegistration Terminology Input Source Print Tests 4085-001 4085-001 Contacts Page Print Test Diagnostics Mode 2 Hardware TestsContacts Page Fixed Settings LCD Hardware Test 4085-001 Button Test Dram Memory Test ROM Memory Test Parallel Wrap Test 4085-001 Diagnostics Mode 2 Input Tray Tests Tray 1 Sensor TestTray 2 Sensor Test MP Feeder Sensor Test Diagnostics Mode 2 Base Sensor Tests Paper Path SensorsSupplies Sensors 4085-001 Terminology Miscellaneous Sensors Uncap Printheads Diagnostics Mode 2 Subsystem Tests4085-001 Ink Level Sensor Test Cap Printheads Carrier System Test Maintenance Sled Test 4085-001 Index System Test Diagnostics Mode 2 Supplies Tests Ink Tank MemoriesPrinthead Memories Diagnostics Mode 2 Printer Setup Setting the Page Count4085-001 TSR Test Viewing and Resetting the Maintenance Page Count Viewing the Permanent Page Count Diagnostics Mode 2 Error Log Viewing the Error Log Clearing the Error Log Understanding the Menu Display and Menu Buttons 4085-001 Exiting Diagnostics ModeMenus Menu List Display Printer Setting Display 4085-001 Printer Setting Value List Display Color Menu Color Operator Panel Menu Definition Menu GroupsWaiting Menu Group on page 3-45 for a description Busy/Waiting Menu Group Top-Level Menu Intermediate Menus or Menu Items Job Menu Operations Operation Value or Description SeeCanceling a Print Job usingJob Menu Operator Panel on Printer using the Operator Panel on Contents onReady Menu Group on Top-Level Menu Intermediate Menu, Setting, or Operation Ready Menu Group Intermediate Menu Value Or Setting Intermediate Menu or Setting Value Color Menu Paper Menu Utilities Menu Operation Value Settings Page onSee Cleaning Printheads on See Change Ink Cartridges on Operation Value Reset Printer See Restoring Factory Defaults onDebug Mode on Setting or Operation Value Displayed if the printer’s operator panel ROM PCL Emul Menu Font Name Display Format 4085-001 Symbol Set Display Format Setting Value USB Menu Disable/Enable Operator Panel Menus Configuration Menu GroupIntermediate Menu, Setting or Value Operation Operation see Clear Nvram non See Aligning the Printheads on Diagnostics Menu Group Mode 1 Printing Registration See Contacts Diagnostics Menu Group Mode 2 Non-printingSee Exiting Diagnostics Mode on Print Test on See MP Feeder Sensor See Tray 1 Sensor TestSee Tray 2 Sensor Test See LCD Hardware See Cap Printheads See Maintenance SledSee Uncap Printheads See Carrier System See Viewing the Error See Clearing the ErrorLog on Repair Information Handling ESD-Sensitive Parts Adjustments Removal ProceduresReleasing Plastic Latches Rear Cover Removal 4085-001 Operator Panel Cover/Operator Panel Removal Exit Tray Removal Left Frame Cover Removal Left Cover Removal 4085-001 Right Cover/Power Switch Removal 4085-001 Left Tray Cover Removal Right Tray Cover Removal Ink Levels and Temperature Sensor with Bracket Removal Engine Board /Cover Removal Carrier with Card Removal 4085-001 Carrier 1st Stage Drive Belt Removal Carrier Printhead Latch RemovalMulti-Purpose Feeder MPF Motor and Sensor Removal 4085-001 Power Supply Removal 4085-001 4085-001 Index Card Assembly Removal Cover-Open Sensor Removal RIP-EMC Shield Assembly/RIP Card Removal 4085-001 PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Frame From Base Removal Remove all covers. Refer to Rear Cover Removal on 4085-001 Cam Engine Motor with Gear Removal 4085-001 4085-001 PerfectFinish Gear Plate Removal Index Motor Assembly Removal PerfectFinish Motor Removal Encoder Disk Feed Roller Assembly Removal 4085-001 Star Wheel Shaft Assembly Removal 4085-001 Paper Feed Platen Assembly Removal Exit Shaft with Gear Removal Paper Feed Frame and Motor/Cam Shaft Assembly Removal 4085-001 4085-001 Left Index Frame Pivot Assembly Removal 4085-001 Right Index Frame Pivot Assembly Removal Bat Wings and Bushings Removal Backup Roller Assembly Removal Backup Roller Spring Removal Carrier/Cable Retainer Removal Peristaltic Pump Removal Tray 2 Covers Removal Tray 2 Paper Pick Arm Assembly Removal 4085-001 Tray 2 Paper Feed Motor and Card Assembly Removal Connector Locations Engine Board RIP Card USB Optional Tray Lubrication Specifications Carrier ShaftsCarrier Transport System Pulleys Carrier Card Pogo Pins Motor Pulley StudsCarrier Latch Camshaft Lubrication How To Use The Parts Catalog Parts Catalog Assembly 1 Covers Assembly 1 Covers Asm Part Units Description Index Number Assembly 2 Paper Feed Assembly 2 Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 3 Electronics Assembly 3 Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 4 Carrier Transport Assembly 4 Carrier Transport Assembly 5 Maintenance Station Assembly 5 Maintenance Station Assembly 6 Optional Tray Assembly 6 Optional Tray Assembly 7 Optional Multi-Purpose Feeder Assembly 7 Optional Multi-Purpose Feeder Assembly 8 Optional MarkNet External Print Server Assembly 8 Optional MarkNet External Print Server 4085-001 Index Flash Engine Code Mode Part Numbers 7-9,7-13,7-17,7-19