Lexmark Printer, J110 manual Diagnostics Mode 2 - Error Log, Viewing the Error Log, 4085-001

Models: J110 Printer

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Diagnostics (Mode 2) - Error Log

4085-001

To reset the maintenance page counter, the user selects “Reset Maint Cnt.” Pressing Select causes the maintenance page counter to be reset back to zero. The following screen is displayed momentarily to indicate the counter is changing.

Reset Maint Cnt

SAVED

When the reset operation is complete, the printer returns to the “PRINTER SETUP Reset Maint Cnt” screen.

Diagnostics (Mode 2) - Error Log

Viewing the Error Log

The Error Log aids the Customer Engineer by providing a history of printer errors. It contains the 12 most recent errors. The most recent error is displayed in position 1, and the oldest error is displayed in position 12 (assuming 12 or more errors have occurred). If fewer than 12 errors have occurred, then the oldest error is displayed in the position before the empty log entries begin. Empty log entries are identified with an error number of 000. Occupied log entries contain the error number for the message that is displayed on the operator panel. For example, 925 is contained in the log when a 925 Service Error occurs.

If an error occurs after the log is full, the oldest error in the log is discarded to make room for the new error. The printer stores identical errors in consecutive positions in the log. In other words, error log position N and position N+1 could contain the same error code if the same error occurs twice in a row.

The following error messages are stored in the error log.

All 2xx paper jam messages

All 9xx service messages

To view the error log, select the Display Log operation from the Diagnostics ERROR LOG menu. The entire error log cannot be displayed on a single screen. Four error log entries are displayed per screen. Therefore, the entire error log takes up 3 screens. To move

Diagnostic Aids 3-37

Page 131
Image 131
Lexmark Printer, J110 manual Diagnostics Mode 2 - Error Log, Viewing the Error Log, 4085-001