Error Indicator Table, Error Symptom Action | Lexmark Printer, J110

4085-001

Error Indicator Table

Error	Symptom		Action

900	RIP Software		Perform the “RIP Card
			Service Check” on
			page 2-64 .

902	Engine Software		Replace the engine board.
			See the “Engine Board /
			Cover Removal” on
			page 4-14 .

903	RIP Software		Check RIP/Engine cable.
			Replace the RIP card. See
			the “RIP-EMC Shield
			Assembly/RIP Card
			Removal” on page 4-24 .

904	Service Options Interface		Check cables. Replace the
			board in the optional tray.

905	Engine Flash XX		Replace the engine board.
	80	Flash Erase failure	See the “Engine Board /
	80	Flash Erase failure	Cover Removal” on
	81	Flash Programming failure	Cover Removal” on
	81	Flash Programming failure	page 4-14 .
	82	Flash - Invalid checksum on
	input data.
	83	Flash - A failure occurred
	when programming this block.

906	Engine Board XX		Replace the engine board.
	10	ASIC RAM failure	See the “Engine Board /
	10	ASIC RAM failure	Cover Removal” on
	20	Engine Processor failure	Cover Removal” on
	20	Engine Processor failure	page 4-14 .
	21	Boot Code Checksum failure
	22	Engine ASIC failure
	23	Boot / Engine Card
	incompatibility

Diagnostic Information 2-3

Image 25

Lexmark Printer, J110 manual Error Indicator Table, Error Symptom Action

Contents

4085-001 A. P/N 12G3639 4085-001 Table of Contents 4085-00X Diagnostic Aids 4085-001 Diagnostics Mode 2 Input Tray Tests PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Preface Consignes de Sécurité Safety Information Sicherheitshinweise Norme di sicurezza Informaçõ es de Seguranç a Pautas de Seguridad Informació de Seguretat 4085-001 General Information Power Consumption Maintenance Approach Internal Power Supply SpecificationsOutputs Output Nominal Minimum Maximum Load Range Name Voltage Abbreviations Tools Required For Service Power Indicator States Using the Operator PanelOperator Panel and Menus Button Function Operator Panel Button FunctionsMenu Button Function Return Printer Messages Operator Panel Menus Utilities Menu Printing the Menu SettingsPress Select to select Print Menus Changing Printer Settings Disabling the Operator Panel Menus Start Diagnostic Information Accessing Additional Debug Information for Service Errors Service MessagesJam Jog Function Error Symptom Action Error Indicator Table Index Card Assembly See Index Card AssemblyBoard. See Engine Board System Test on Motor and Sensor Service See Index Motor ServiceDiagnostics Mode on Maintenance Sled Test Carrier/Cable Retainer Change Printheads on Retainer Removal on Carrier. See Carrier/CableRemoval on page 4-48 . If Engine Board /Cover See Engine Board /Cover 4085-001 User Status Message Action User Status MessagesPress Menu or Menu Menu To access the Busy Panel Description Available on Status Message Screen Status Message Action Status MessagesMenu or Menu is Disabling Cancelling Job Appears after Menu or Menu All host links are 4085-001 4085-001 Printing Alignment Representation FRU 4085-001 Attendance Message Description Action Attendance Messages Cartridge Low Representation Press Go to clear 4085-001 Press Menu or Menu Overriding Change Prompts 4085-001 4085-001 4085-001 4085-001 4085-001 Once the error has Plain Preprint Requested manual source To the Busy/Waiting 4085-001 Busy Waiting Menu Paper Jam Printer Staging Sensor Paper JamsPaper Jam Printer Input Roller Sensor Paper Jam Printer Input Sensor Paper Jam Fail to make Input Roller Sensor PerfectFinish 4085-001 Paper Jam Printer Staging SensorPaper Jam Fail to make Staging Sensor Tray 2 PerfectFinish Paper Jam -Tray 4085-001 Paper Jam MPF Short Paper 4085-001 PerfectFinish Empty Unsupported Printhead Unsupported Ink Cartridge 4085-001 Error Recovery from Attendance Conditions 4085-001 Error Recovery from Attendance Conditions 4085-001 Power-On Self Test Post Sequence Symptom Action Post Symptom TablePerforming Self Test Carrier Transport Problems Symptom TablesCommunications Problems Maintenance Station Problems Paper Feed Problems 4085-001 Operator Panel ProblemsPower Problems See the Print Quality Service Check 4085-001 Print Quality Problems Maintenance Functions Service ChecksFunction Description 4085-001 Replace sensor. See Maintenance Sled Test on Maintenance Station Service ChecksPump. See Peristaltic Pump Removal on See the Index Motor Assembly Removal on Index Motor Service CheckSensor Checks J16-1 and J16-2 Top view of the multi-purpose feeder connector pin numbers Multi-Purpose Feeder MPF Motor and Sensor Service Check Operator Panel Buttons Service Check Options Service Check Operator Panel LCD Display Service CheckDram Memory Options To check LCD, see LCD Hardware Test on If you are experiencing a paper jam Paper Feed Service CheckSee Paper Jams on Service Check on page 2-56 . If symptom Service Check on page 2-63 . If the power supplySee Tray 1 Sensor Test on page 3-27 . If test Check the position of tray 2 to insure that Dead Machine Power Supply Service CheckSee Tray 2 Sensor Test on page 3-27 . If test RIP Card Service Check Print Quality Service Check Align Printheads. See Aligning the Printheads on Transport Service Check Index Card/Sensor Service CheckService Check on page 2-56 . If the index motor Roller Assembly Removal on See the Maintenance Station Service Checks on User Error Messages Cam System Motor/Sensor Service CheckMessage Explanation RAM Data bits are set correctly on the printer Service Check on Power-On Reset Button Functions Operations Initiated by Pressing Buttons at Power-On ResetPrinter Operations Entering CE Diagnostics Mode 4085-001 Disable/Enable Operator Panel Menus Clear Nvram non-critical sections only Enter Flash Engine Code Mode Change Printheads Change Ink Cartridges User Alignment Aligning the PrintheadsCoarse Alignment Printer Setting Value Used for Menus Cleaning Printheads Linking Input Trays 4085-001 Print Quality Test Page Fixed Settings Tray Letter Plain Paper Null Yes MP Feeder Unsolicited Manual Feed Printing Menu SettingsManual Duplex Menus Page Fixed Settings Canceling a Print Job using the Operator Panel Restoring Factory Defaults4085-001 TSC fields on the Print Menus Field Definition 4085-001 Invoking Cancel Job Resetting the Printer using the Operator Panel 4085-001 Supplies Menu 4085-001 Invoking Reset Printer from the Ready message Power On Reset -- and similar resets Other ResetsInit * -- Parallel Interface Initialization 4085-001 NPA Response Printing Buffer ContentsLoss of Link Data and Link Response Diagnostics Mode 1 Print Tests Activating Hex Trace Debug ModeRegistration Input Source Print Tests Terminology 4085-001 Contacts Page Fixed Settings Diagnostics Mode 2 Hardware Tests4085-001 Contacts Page Print Test LCD Hardware Test Dram Memory Test 4085-001 Button Test ROM Memory Test Parallel Wrap Test 4085-001 Tray 1 Sensor Test Diagnostics Mode 2 Input Tray TestsTray 2 Sensor Test MP Feeder Sensor Test Paper Path Sensors Diagnostics Mode 2 Base Sensor TestsSupplies Sensors Miscellaneous Sensors 4085-001 Terminology 4085-001 Ink Level Sensor Test Diagnostics Mode 2 Subsystem TestsUncap Printheads Cap Printheads Carrier System Test 4085-001 Index System Test Maintenance Sled Test Ink Tank Memories Diagnostics Mode 2 Supplies TestsPrinthead Memories Setting the Page Count Diagnostics Mode 2 Printer Setup4085-001 TSR Test Viewing the Permanent Page Count Viewing and Resetting the Maintenance Page Count Viewing the Error Log Diagnostics Mode 2 Error Log Clearing the Error Log Menus 4085-001 Exiting Diagnostics ModeUnderstanding the Menu Display and Menu Buttons Menu List Display Printer Setting Display 4085-001 Printer Setting Value List Display Color Menu Color Menu Groups Operator Panel Menu DefinitionWaiting Menu Group on page 3-45 for a description Top-Level Menu Intermediate Menus or Menu Items Busy/Waiting Menu Group Job Menu SeeCanceling a Print Job usingJob Menu Operations Operation Value or Description Operator Panel on Contents on Printer using the Operator Panel onReady Menu Group on Ready Menu Group Top-Level Menu Intermediate Menu, Setting, or Operation Intermediate Menu Value Or Setting Color Menu Intermediate Menu or Setting Value Paper Menu Utilities Menu See Cleaning Printheads on Settings Page onOperation Value See Change Ink Cartridges on Debug Mode on See Restoring Factory Defaults onOperation Value Reset Printer Setting or Operation Value Displayed if the printer’s operator panel ROM PCL Emul Menu Font Name Display Format Setting Value 4085-001 Symbol Set Display Format USB Menu Intermediate Menu, Setting or Value Operation Configuration Menu GroupDisable/Enable Operator Panel Menus Operation see Clear Nvram non See Aligning the Printheads on Registration Diagnostics Menu Group Mode 1 Printing See Exiting Diagnostics Mode on Diagnostics Menu Group Mode 2 Non-printingSee Contacts Print Test on See Tray 2 Sensor Test See Tray 1 Sensor TestSee MP Feeder Sensor See LCD Hardware See Uncap Printheads See Maintenance SledSee Cap Printheads See Carrier System See Clearing the Error See Viewing the ErrorLog on Handling ESD-Sensitive Parts Repair Information Removal Procedures AdjustmentsReleasing Plastic Latches Rear Cover Removal 4085-001 Exit Tray Removal Operator Panel Cover/Operator Panel Removal Left Frame Cover Removal Left Cover Removal 4085-001 Right Cover/Power Switch Removal 4085-001 Left Tray Cover Removal Right Tray Cover Removal Ink Levels and Temperature Sensor with Bracket Removal Engine Board /Cover Removal Carrier with Card Removal 4085-001 Carrier Printhead Latch Removal Carrier 1st Stage Drive Belt RemovalMulti-Purpose Feeder MPF Motor and Sensor Removal 4085-001 Power Supply Removal 4085-001 4085-001 Index Card Assembly Removal Cover-Open Sensor Removal RIP-EMC Shield Assembly/RIP Card Removal 4085-001 PerfectFinish Sensor Assembly/Rear Paper Path Sensor Removal Remove all covers. Refer to Rear Cover Removal on Frame From Base Removal 4085-001 Cam Engine Motor with Gear Removal 4085-001 4085-001 PerfectFinish Gear Plate Removal PerfectFinish Motor Removal Index Motor Assembly Removal Encoder Disk Feed Roller Assembly Removal 4085-001 Star Wheel Shaft Assembly Removal 4085-001 Paper Feed Platen Assembly Removal Exit Shaft with Gear Removal Paper Feed Frame and Motor/Cam Shaft Assembly Removal 4085-001 4085-001 Left Index Frame Pivot Assembly Removal 4085-001 Right Index Frame Pivot Assembly Removal Bat Wings and Bushings Removal Backup Roller Assembly Removal Carrier/Cable Retainer Removal Backup Roller Spring Removal Tray 2 Covers Removal Peristaltic Pump Removal Tray 2 Paper Pick Arm Assembly Removal 4085-001 Tray 2 Paper Feed Motor and Card Assembly Removal Engine Board Connector Locations RIP Card USB Optional Tray Carrier Shafts Lubrication SpecificationsCarrier Transport System Pulleys Motor Pulley Studs Carrier Card Pogo PinsCarrier Latch Camshaft Lubrication Parts Catalog How To Use The Parts Catalog Assembly 1 Covers Asm Part Units Description Index Number Assembly 1 Covers Assembly 2 Paper Feed Assembly 2 Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 2 cont. Paper Feed Assembly 3 Electronics Assembly 3 Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 3 cont. Electronics Assembly 4 Carrier Transport Assembly 4 Carrier Transport Assembly 5 Maintenance Station Assembly 5 Maintenance Station Assembly 6 Optional Tray Assembly 6 Optional Tray Assembly 7 Optional Multi-Purpose Feeder Assembly 7 Optional Multi-Purpose Feeder Assembly 8 Optional MarkNet External Print Server Assembly 8 Optional MarkNet External Print Server 4085-001 Index Flash Engine Code Mode Part Numbers 7-9,7-13,7-17,7-19