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Lexmark Printer, J110 manual Error Indicator Table, 4085-001, Symptom, Action

Models: J110 Printer

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4085-001

Error Indicator Table

Error	Symptom		Action

900	RIP Software		Perform the “RIP Card
			Service Check” on
			page 2-64 .

902	Engine Software		Replace the engine board.
			See the “Engine Board /
			Cover Removal” on
			page 4-14 .

903	RIP Software		Check RIP/Engine cable.
			Replace the RIP card. See
			the “RIP-EMC Shield
			Assembly/RIP Card
			Removal” on page 4-24 .

904	Service Options Interface		Check cables. Replace the
			board in the optional tray.

905	Engine Flash XX		Replace the engine board.
	80	Flash Erase failure	See the “Engine Board /
	80	Flash Erase failure	Cover Removal” on
	81	Flash Programming failure	Cover Removal” on
	81	Flash Programming failure	page 4-14 .
	82	Flash - Invalid checksum on
	input data.
	83	Flash - A failure occurred
	when programming this block.

906	Engine Board XX		Replace the engine board.
	10	ASIC RAM failure	See the “Engine Board /
	10	ASIC RAM failure	Cover Removal” on
	20	Engine Processor failure	Cover Removal” on
	20	Engine Processor failure	page 4-14 .
	21	Boot Code Checksum failure
	22	Engine ASIC failure
	23	Boot / Engine Card
	incompatibility

Diagnostic Information 2-3

Image 25

Lexmark Printer, J110 manual Error Indicator Table, 4085-001, Symptom, Action

Contents

•Safety and Notices •Trademarks • Index •Table of Contents •Start Diagnostics• Manuals Menu 4085-001U.S.A. P/N: 12G3639 4085-001Edition: August UNITED STATES GOVERNMENT RESTRICTED RIGHTS4085-001 Table of ContentsivService Manual 4085-00X2-25 4085-001 4-26 4085-00X4085-001 PrefaceConsignes de Sécurité Safety Information4085-001 Sicherheitshinweise Norme di sicurezza4085-001 Informaçõ es de Seguranç a Pautas de Seguridad4085-001 4085-001 Informació de Seguretat4085-001 xiiService Manual1. General Information Power Consumption4085-001 Maintenance Approach Internal Power Supply SpecificationsOutputs 4085-001Abbreviations Tools Required For Service4085-001 Power Indicator States Using the Operator PanelOperator Panel and Menus 4085-0014085-001 Operator Panel Button FunctionsGeneral Information 4085-001 Printer Messages4085-001 Operator Panel MenusUtilities Menu Printing the Menu Settings Page5.Press Select to select Print Menus 4085-0014085-001 Changing Printer Settings4085-001 Disabling the Operator Panel MenusStart 2. Diagnostic Information4085-001 Jam Jog Function Service Messages4085-001 Error Error Indicator TableSymptom 4085-0014085-001 2-4 Service ManualIndex System 4085-0014085-001 2-6 Service ManualBlack Printhead 4085-0014085-001 2-8 Service Manual4085-001 RAM Memory Error - RAM2-10 Service Manual User Status Messages4085-001 User Status Message 4085-001Status Action4085-001 2-12 Service ManualDiagnostic Information Warning Messages4085-001 2-14 Service Manual Status Messages4085-001 Disabling/Enabling 4085-001the Disabling the Enabling4085-001 2-16 Service ManualStatus Message 4085-001Status Action4085-001 2-18 Service ManualPerforming Self Test 4085-0014085-001 2-20 Service ManualPrinting Alignment 4085-0014085-001 2-22 Service ManualProgramming System 4085-0014085-001 Attendance Messages88 Cartridge Low 4085-0014085-001 2-26 Service ManualChange<input source> 4085-0014085-001 Overriding Change PromptsCheck Tray 4085-0014085-001 2-30 Service Manual31 Defective 4085-0014085-001 2-32 Service Manual81 Engine Code 4085-0014085-001 2-34 Service ManualLoad <input source> 4085-0014085-001 2-36 Service ManualAttendance Message 4085-001Description Action4085-001 2-38 Service Manual31 Missing 4085-001200 Paper Jam Printer Staging Sensor Paper Jams201 Paper Jam Printer Input Roller Sensor 203 Paper Jam Printer Input Sensor205 Paper Jam Printer Input Roller Sensor 4085-001 204 Paper Jam Printer Staging Sensor209 Paper Jam Printer Input Roller Sensor 220 Paper Jam -Tray2251 Paper Jam MPF 4085-001 250 Paper Jam MPFShort Paper 4085-001 PerfectFinish EmptyUnsupported Printhead Unsupported Ink Cartridge4085-001 4085-001 Error Recovery from Attendance Conditions2-46 Service Manual Error Recovery from Attendance ConditionsError Type AlarmDiagnostic Information bExpect data loss when this condition occurs4085-001 4085-001 Power-OnSelf Test POST SequenceSymptom Post Symptom Table4085-001 ActionCarrier Transport Problems Symptom TablesCommunications Problems Maintenance Station ProblemsPaper Feed Problems 4085-001 Operator Panel ProblemsPower Problems 2-52 Service Manual 4085-001 Print Quality ProblemsMaintenance Functions Service Checks4085-001 4085-001 2-54 Service Manual4085-001 Maintenance Station Service ChecksAction Sensor Checks Index Motor Service Check2-56 Service Manual 4085-0014085-001 2-58 Service Manual Operator Panel Buttons Service Check4085-001 Options Service Check Operator Panel LCD Display Service CheckDRAM Memory Options 4085-001If you are experiencing a paper jam Paper Feed Service Check4085-001 4085-001 2-62 Service Manual •Defective power supply +62 V dc4085-001 •A defective motorDead Machine Power Supply Service Check4085-001 2-64 Service Manual RIP Card Service Check4085-001 4085-001 Print Quality Service Check4085-001 2-66 Service ManualTransport Service Check Index Card/Sensor Service Check4085-001 4085-001 2-68 Service ManualUser Error Messages Cam System Motor/Sensor Service Check4085-001 Action4085-001 2-70 Service Manual4085-001 54 Parallel Error4085-001 2-72 Service ManualPower-OnReset Button Functions 3. Diagnostic AidsPrinter Operations 4085-001Entering CE Diagnostics Mode 4085-001 Disable/Enable Operator Panel MenusClear NVRAM non-criticalsections only Enter Flash Engine Code Mode4085-001 Change Printheads Change Ink Cartridges4085-001 User Alignment Aligning the PrintheadsCoarse Alignment 4085-0014085-001 3-6 Service Manual4085-001 Cleaning PrintheadsLinking Input Trays 4085-001 Print Quality Test Page Fixed SettingsInput tray linking description 4085-001Unsolicited Manual Feed Printing Menu Settings PageManual Duplex 4085-0014085-001 Menus Page Fixed SettingsCanceling a Print Job using the Operator Panel Restoring Factory Defaults4085-001 TSC fields on the Print Menus Page 4085-001 When a job is canceledInvoking Cancel Job Resetting the Printer using the Operator Panel4085-001 4085-001 Diagnostic Aids4085-001 Invoking Reset Printer from the Ready messagePower On Reset --and similar resets Other ResetsINIT * --Parallel Interface Initialization 4085-0014085-001 NPA Response Printing Buffer ContentsLoss of Link Data and Link Response Diagnostics Mode 1 - Print Tests Activating Hex Trace Debug ModeRegistration 4085-001Input Source Print Tests Terminology4085-001 <Input source> Printing 4085-001Contacts Page Fixed Settings Diagnostics Mode 2 - Hardware Tests4085-001 Contacts Page Print Test LCD Hardware TestDRAM Memory Test 4085-001 Button TestTerminology 4085-001 ROM Memory TestTerminology 4085-001 Parallel Wrap TestTerminology 4085-001 •Sync Busy Error •Byte Interrupt Request ErrorTray 1 Sensor Test Diagnostics Mode 2 - Input Tray TestsTray 2 Sensor Test 4085-0014085-001 MP Feeder Sensor TestTerminology Paper Path Sensors Diagnostics Mode 2 - Base Sensor TestsSupplies Sensors 4085-001Miscellaneous Sensors 4085-001 TerminologyTerminology 4085-001 Ink Level Sensor Test Diagnostics Mode 2 - Subsystem TestsUncap Printheads Cap Printheads4085-001 Carrier System Test4085-001 Index System Test Maintenance Sled TestInk Tank Memories Diagnostics Mode 2 - Supplies TestsPrinthead Memories 4085-001Setting the Page Count Diagnostics Mode 2 - Printer Setup4085-001 K&C TSR Test M&Y TSR TestViewing the Permanent Page Count Viewing and Resetting the Maintenance Page Count4085-001 Viewing the Error Log Diagnostics Mode 2 - Error Log4085-001 4085-001 Clearing the Error LogMenus 4085-001 Exiting Diagnostics ModeUnderstanding the Menu Display and Menu Buttons Menu List Display4085-001 Printer Setting Display4085-001 Printer Setting Value List Display SUPPLIES MENU 4085-001Print Quality =Normal 4085-001Menu Groups Operator Panel Menu Definition4085-001 Note: The Diagnostics Menu group should not Busy/Waiting Menu GroupDiagnostic Aids 4085-0014085-001 Job MenuNote: This operation is only 4085-001SUPPLIES MENU Ready Menu Group4085-001 Intermediate Menu, Setting, or Operation Diagnostic Aidsor Setting 4085-0013-50 Service Manual COLOR MENU4085-001 FINISHING MENU 4085-001 PAPER MENU4085-001 UTILITIES MENUOperation 4085-001Value JOB MENU SETUP MENU4085-001 4085-001 Diagnostic AidsNote: Languages in this value list are only displayed if the printer’s operator panel ROMpage 3-58 for details on the Symbol Set Note: See “Symbol Set Display Format” onSize, Pitch, or Symbol Set has the affect of saving the selected font as the default4085-001 Font Name Display FormatPARALLEL MENU 4085-001 Symbol Set Display FormatUSB MENU Note: Only4085-001 Note: Only4085-001 Configuration Menu Group4085-001 Note: Only displayed if Tray 2 is installed Diagnostics Menu Group Mode 1: Printing4085-001 4085-001 Diagnostics Menu Group Mode 2: Non-printing4085-001 3-64 Service ManualSUBSYSTEM TESTS 4085-001ERROR LOG 3-66 Service ManualEXIT DIAGNOSTICS 4085-001Handling ESD-SensitiveParts 4. Repair Information4085-001 Removal Procedures AdjustmentsReleasing Plastic Latches 4085-0014085-001 Rear Cover Removal1.Open the rear door 2.Remove Multi-PurposeFeeder 3.Remove two clips and remove the top door4085-001 4-4 Service ManualExit Tray Removal Operator Panel Cover/Operator Panel Removal4085-001 4-6 Service Manual Left Frame Cover Removal4085-001 1.Open the top door4085-001 Left Cover Removal4085-001 4-8 Service Manual4085-001 Right Cover/Power Switch Removal4085-001 4-10 Service Manual4085-001 Left Tray Cover Removal4085-001 Right Tray Cover Removal4.Remove the right cover 4085-0014085-001 Engine Board /Cover Removal4085-001 Carrier with Card Removal4085-001 4-16 Service ManualCarrier Printhead Latch Removal Carrier 1st Stage Drive Belt RemovalMulti-PurposeFeeder MPF Motor and Sensor Removal 4085-0014085-001 4-18 Service Manual4085-001 Power Supply Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 Index Card Assembly Removal4085-001 Cover-OpenSensor Removal4085-001 RIP-EMCShield Assembly/RIP Card RemovalRepair Information 4085-0015.Remove two screws from the PerfectFinish sensor 4085-0014085-001 Frame From Base Removal4085-001 4-28 Service Manual4085-001 Cam Engine Motor with Gear Removal4085-001 4-30 Service Manual1.Remove all covers 4085-0014085-001 PerfectFinish Gear Plate RemovalPerfectFinish Motor Removal Index Motor Assembly Removal4085-001 4085-001 Encoder Disk Feed Roller Assembly RemovalRepair Information 4085-0014085-001 Star Wheel Shaft Assembly RemovalRepair Information 4085-0014085-001 Paper Feed Platen Assembly Removal4085-001 Exit Shaft with Gear Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 4-42 Service Manual4085-001 Left Index Frame Pivot Assembly Removal4085-001 4-44 Service Manual4085-001 Right Index Frame Pivot Assembly Removal4-46 Service Manual Bat Wings and Bushings Removal4085-001 2.Remove the spring between the cam followers4085-001 Backup Roller Assembly RemovalCarrier/Cable Retainer Removal Backup Roller Spring Removal4085-001 Tray 2 Covers Removal Peristaltic Pump Removal4085-001 3.Remove E-clipB from pick assembly shaft Tray 2 Paper Pick Arm Assembly Removal4-50 Service Manual 4085-001Repair Information 4085-0013.Remove the paper port connector frame Tray 2 Paper Feed Motor and Card Assembly Removal5.Disconnect the paper feed motor connector 4-52 Service ManualEngine Board 5. Connector Locations4085-001 5-2 Service Manual RIP Card4085-001 Power Supply RIP Card cont4085-001 Engine5-4 Service Manual Optional Tray4085-001 Lubrication Specifications 6. Preventive MaintenanceCarrier Shafts Carrier Transport System PulleysMotor Pulley Studs Carrier Card Pogo PinsCarrier Latch Camshaft Lubrication 4085-0017. Parts Catalog How To Use The Parts Catalog4085-001 7-2 Service Manual Assembly 1: Covers4085-001 4085-001 Assembly 1: CoversPart Units7-4 Service Manual Assembly 2: Paper Feed4085-001 4085-001 Assembly 2: Paper Feed7-6 Service Manual Assembly 2 cont.: Paper Feed4085-001 4085-001 Assembly 2 cont.: Paper Feed7-8 Service Manual Assembly 2 cont.: Paper Feed4085-001 4085-001 Assembly 2 cont.: Paper Feed12G6010 7-10 Service Manual Assembly 3: Electronics4085-001 4085-001 Assembly 3: Electronics7-12 Service Manual Assembly 3 cont.: Electronics4085-001 4085-001 Assembly 3 cont.: Electronics7-14 Service Manual Assembly 3 cont.: Electronics4085-001 4085-001 Assembly 3 cont.: ElectronicsParts Catalog 7-16 Service Manual Assembly 4: Carrier Transport4085-001 4085-001 Assembly 4: Carrier Transport7-18 Service Manual Assembly 5: Maintenance Station4085-001 4085-001 Assembly 5: Maintenance Station7-20 Service Manual Assembly 6: Optional Tray4085-001 4085-001 Assembly 6: Optional Tray7-22 Service Manual Assembly 7: Optional Multi-PurposeFeeder4085-001 4085-001 Assembly 7: Optional Multi-PurposeFeeder4085-001 7-24 Service Manual12G6090 4085-001MarkNet External Print Server 12G62514085-001 7-26 Service ManualIndex 4085-00X X-2 Service Manual4085-001 Part Numbers4085-00X X-4 Service Manual