4085-001
| FRU | Action | |
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4 | Engine Board | If the missing nozzles are patterned, the problem | |
| Carrier Card | could be the engine board or carrier card. First try | |
| replacing the engine board, then the carrier card. | ||
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5 | Paper Feed | Ink smudging and smearing can be caused by | |
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| paper problems or problems in the paper feed | |
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| area. | |
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| Check the following: | |
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| • Correct type of paper is being used. | |
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| • | Paper for curl or wrinkles. |
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| • | Feed rollers for wear, dirt, or looseness. |
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| • Gears for wear or binds. | |
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| • | Paper path for obstructions. |
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| • Distance between print media and printheads. | |
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6 | Transport | Blurred print and voids can be caused by | |
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| problems in the transport area. Check the | |
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| following: | |
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| • Transport belt for wear and full engagement into | |
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| the carrier grip. |
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| • | Carrier guide rod for wear or dirt. |
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| • Carrier to carrier frame engagement should be | |
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| lubricated with grease P/N 99A0394. |
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| Lubricate the carrier guide rod and carrier frame |
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| on both sides where the two surfaces ride on |
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| the frame. |
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| • | Idler pulley parts for wear, damage, or |
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| looseness. |
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| • | Encoder strip for wear or dirt. |
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7 | Alignment | Characters having uneven or jagged edges, or | |
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| uneven vertical, horizontal, bidirectional (black or | |
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| color) alignment can be checked by entering | |
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| Diagnostics Mode and selecting | |
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| Align Printheads. See “Aligning the Printheads” on | |
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| page | |
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8 | Ink Cartridges | Check the ink cartridges. | |
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