Lexmark J110, Printer manual 4085-001, Service Manual

4085-001

Error	Symptom	Action
930	Black Printhead - P-lines shorted	Check all contacts and
	or Substrate Heater shorted	cables. If tests fail, replace
	Color Printheads - P-lines	the printheads. If failure
		still occurs, replace engine
	shorted or Substrate Heater
		board.
	shorted
	Both Printheads - P-lines shorted
	or Substrate Heater shorted
931	Black Printhead - Engine cannot	Check the printhead and
	communicate with Printhead	tank contacts.Check the
	Memory	carrier to engine cables.
	Color Printhead - Engine cannot	Check the printhead and
		tank memory chip
	communicate with Printhead
		placement.
	Memory
		If the problem remains,
	Both Printheads - Engine cannot
		replace the engine board.
	communicate with Printhead
		See the “Engine Board /
	Memory
		Cover Removal” on
		page 4-14 .
932	Black Printhead - Contents of	Replace printheads. See
	Printhead Memory are invalid	“Change Printheads” on
	Color Printhead - Contents of	page 3-4 . If contents of
		printhead memory are still
	Printhead Memory are invalid
		invalid, replace engine
	Both Printheads - Contents of
		board. See “Engine Board
	Printhead Memory are invalid	/Cover Removal” on
		page 4-14 . Check carrier
		cables.
933	Printhead System - Failure	Check the printhead/
	measuring a calibration resistor.	carrier contacts. Try
	The debug data identifies the	replacing the printheads
	resistor being measured and the	before replacing the
	type of failure: value too low,	carrier. Check the carrier
	value too high, or value=zero.	cable. If cable is OK,
		replace carrier. See
		“Carrier/Cable Retainer
		Removal” on page 4-48 .
		Try replacing both
		printheads. If problem
		remains, replace engine
		board. See “Engine Board
		/Cover Removal” on
		page 4-14 .

2-6Service Manual