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Lexmark Printer, J110 manual Preface, 4085-001

Models: J110 Printer

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4085-001

Preface

This manual describes the Lexmark J110 printer (4085-001) and contains maintenance procedures for service personnel only. It is divided into the following chapters:

1.General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.

2.Diagnostic Information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs).

3.Diagnostic Aids contains tests and checks used to locate or repeat symptoms of printer problems.

4.Repair Information provides instructions for making printer adjustments and removing and installing FRUs.

5.Connector Locations uses illustrations to identify the connector locations and test points on the printer.

6.Preventive Maintenance contains the lubrication specifications and recommendations to prevent problems.

7.Parts Catalog contains illustrations and part numbers for individual FRUs.

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Lexmark Printer, J110 manual Preface, 4085-001

Contents

4085-001 •Table of Contents •Start Diagnostics•Safety and Notices •Trademarks • Index • Manuals MenuUNITED STATES GOVERNMENT RESTRICTED RIGHTS 4085-001U.S.A. P/N: 12G3639 Edition: August4085-001 Table of ContentsivService Manual 4085-00X2-25 4085-001 4-26 4085-00X4085-001 PrefaceConsignes de Sécurité Safety Information4085-001 Sicherheitshinweise Norme di sicurezza4085-001 Informaçõ es de Seguranç a Pautas de Seguridad4085-001 4085-001 Informació de Seguretat4085-001 xiiService Manual1. General Information Power Consumption4085-001 4085-001 Internal Power Supply SpecificationsMaintenance Approach OutputsAbbreviations Tools Required For Service4085-001 4085-001 Using the Operator PanelPower Indicator States Operator Panel and Menus4085-001 Operator Panel Button FunctionsGeneral Information 4085-001 Printer Messages4085-001 Operator Panel Menus4085-001 Printing the Menu Settings PageUtilities Menu 5.Press Select to select Print Menus4085-001 Changing Printer Settings4085-001 Disabling the Operator Panel MenusStart 2. Diagnostic Information4085-001 Jam Jog Function Service Messages4085-001 4085-001 Error Indicator TableError Symptom4085-001 2-4 Service ManualIndex System 4085-0014085-001 2-6 Service ManualBlack Printhead 4085-0014085-001 2-8 Service Manual4085-001 RAM Memory Error - RAM2-10 Service Manual User Status Messages4085-001 Action 4085-001User Status Message Status4085-001 2-12 Service ManualDiagnostic Information Warning Messages4085-001 2-14 Service Manual Status Messages4085-001 the Enabling 4085-001Disabling/Enabling the Disabling4085-001 2-16 Service ManualAction 4085-001Status Message Status4085-001 2-18 Service ManualPerforming Self Test 4085-0014085-001 2-20 Service ManualPrinting Alignment 4085-0014085-001 2-22 Service ManualProgramming System 4085-0014085-001 Attendance Messages88 Cartridge Low 4085-0014085-001 2-26 Service ManualChange<input source> 4085-0014085-001 Overriding Change PromptsCheck Tray 4085-0014085-001 2-30 Service Manual31 Defective 4085-0014085-001 2-32 Service Manual81 Engine Code 4085-0014085-001 2-34 Service ManualLoad <input source> 4085-0014085-001 2-36 Service ManualAction 4085-001Attendance Message Description4085-001 2-38 Service Manual31 Missing 4085-001203 Paper Jam Printer Input Sensor Paper Jams200 Paper Jam Printer Staging Sensor 201 Paper Jam Printer Input Roller Sensor220 Paper Jam -Tray2 4085-001 204 Paper Jam Printer Staging Sensor205 Paper Jam Printer Input Roller Sensor 209 Paper Jam Printer Input Roller Sensor251 Paper Jam MPF 4085-001 250 Paper Jam MPFShort Paper 4085-001 PerfectFinish EmptyUnsupported Printhead Unsupported Ink Cartridge4085-001 4085-001 Error Recovery from Attendance ConditionsAlarm Error Recovery from Attendance Conditions2-46 Service Manual Error TypeDiagnostic Information bExpect data loss when this condition occurs4085-001 4085-001 Power-OnSelf Test POST SequenceAction Post Symptom TableSymptom 4085-001Maintenance Station Problems Symptom TablesCarrier Transport Problems Communications ProblemsPaper Feed Problems 4085-001 Operator Panel ProblemsPower Problems 2-52 Service Manual 4085-001 Print Quality ProblemsMaintenance Functions Service Checks4085-001 4085-001 2-54 Service Manual4085-001 Maintenance Station Service ChecksAction 4085-001 Index Motor Service CheckSensor Checks 2-56 Service Manual4085-001 2-58 Service Manual Operator Panel Buttons Service Check4085-001 4085-001 Operator Panel LCD Display Service CheckOptions Service Check DRAM Memory OptionsIf you are experiencing a paper jam Paper Feed Service Check4085-001 4085-001 •A defective motor •Defective power supply +62 V dc2-62 Service Manual 4085-001Dead Machine Power Supply Service Check4085-001 2-64 Service Manual RIP Card Service Check4085-001 4085-001 Print Quality Service Check4085-001 2-66 Service ManualTransport Service Check Index Card/Sensor Service Check4085-001 4085-001 2-68 Service ManualAction Cam System Motor/Sensor Service CheckUser Error Messages 4085-0014085-001 2-70 Service Manual4085-001 54 Parallel Error4085-001 2-72 Service Manual4085-001 3. Diagnostic AidsPower-OnReset Button Functions Printer OperationsEntering CE Diagnostics Mode 4085-001 Disable/Enable Operator Panel MenusClear NVRAM non-criticalsections only Enter Flash Engine Code Mode4085-001 Change Printheads Change Ink Cartridges4085-001 4085-001 Aligning the PrintheadsUser Alignment Coarse Alignment4085-001 3-6 Service Manual4085-001 Cleaning PrintheadsLinking Input Trays 4085-001 Print Quality Test Page Fixed SettingsInput tray linking description 4085-0014085-001 Printing Menu Settings PageUnsolicited Manual Feed Manual Duplex4085-001 Menus Page Fixed SettingsCanceling a Print Job using the Operator Panel Restoring Factory Defaults4085-001 TSC fields on the Print Menus Page 4085-001 When a job is canceledInvoking Cancel Job Resetting the Printer using the Operator Panel4085-001 4085-001 Diagnostic Aids4085-001 Invoking Reset Printer from the Ready message4085-001 Other ResetsPower On Reset --and similar resets INIT * --Parallel Interface Initialization4085-001 NPA Response Printing Buffer ContentsLoss of Link Data and Link Response 4085-001 Activating Hex Trace Debug ModeDiagnostics Mode 1 - Print Tests RegistrationInput Source Print Tests Terminology4085-001 <Input source> Printing 4085-001LCD Hardware Test Diagnostics Mode 2 - Hardware TestsContacts Page Fixed Settings 4085-001 Contacts Page Print TestDRAM Memory Test 4085-001 Button TestTerminology 4085-001 ROM Memory TestTerminology 4085-001 Parallel Wrap TestTerminology 4085-001 •Sync Busy Error •Byte Interrupt Request Error4085-001 Diagnostics Mode 2 - Input Tray TestsTray 1 Sensor Test Tray 2 Sensor Test4085-001 MP Feeder Sensor TestTerminology 4085-001 Diagnostics Mode 2 - Base Sensor TestsPaper Path Sensors Supplies SensorsMiscellaneous Sensors 4085-001 TerminologyTerminology Cap Printheads Diagnostics Mode 2 - Subsystem Tests4085-001 Ink Level Sensor Test Uncap Printheads4085-001 Carrier System Test4085-001 Index System Test Maintenance Sled Test4085-001 Diagnostics Mode 2 - Supplies TestsInk Tank Memories Printhead MemoriesM&Y TSR Test Diagnostics Mode 2 - Printer SetupSetting the Page Count 4085-001 K&C TSR TestViewing the Permanent Page Count Viewing and Resetting the Maintenance Page Count4085-001 Viewing the Error Log Diagnostics Mode 2 - Error Log4085-001 4085-001 Clearing the Error LogMenu List Display 4085-001 Exiting Diagnostics ModeMenus Understanding the Menu Display and Menu Buttons4085-001 Printer Setting Display4085-001 Printer Setting Value List Display SUPPLIES MENU 4085-001Print Quality =Normal 4085-001Menu Groups Operator Panel Menu Definition4085-001 4085-001 Busy/Waiting Menu GroupNote: The Diagnostics Menu group should not Diagnostic Aids4085-001 Job MenuNote: This operation is only 4085-001SUPPLIES MENU Ready Menu Group4085-001 4085-001 Diagnostic AidsIntermediate Menu, Setting, or Operation or Setting3-50 Service Manual COLOR MENU4085-001 FINISHING MENU 4085-001 PAPER MENU4085-001 UTILITIES MENUOperation 4085-001Value JOB MENU SETUP MENU4085-001 displayed if the printer’s operator panel ROM Diagnostic Aids4085-001 Note: Languages in this value list are onlysaving the selected font as the default Note: See “Symbol Set Display Format” onpage 3-58 for details on the Symbol Set Size, Pitch, or Symbol Set has the affect of4085-001 Font Name Display FormatPARALLEL MENU 4085-001 Symbol Set Display FormatNote: Only Note: OnlyUSB MENU 4085-0014085-001 Configuration Menu Group4085-001 Note: Only displayed if Tray 2 is installed Diagnostics Menu Group Mode 1: Printing4085-001 4085-001 Diagnostics Menu Group Mode 2: Non-printing4085-001 3-64 Service ManualSUBSYSTEM TESTS 4085-0014085-001 3-66 Service ManualERROR LOG EXIT DIAGNOSTICSHandling ESD-SensitiveParts 4. Repair Information4085-001 4085-001 AdjustmentsRemoval Procedures Releasing Plastic Latches3.Remove two clips and remove the top door Rear Cover Removal4085-001 1.Open the rear door 2.Remove Multi-PurposeFeeder4085-001 4-4 Service ManualExit Tray Removal Operator Panel Cover/Operator Panel Removal4085-001 1.Open the top door Left Frame Cover Removal4-6 Service Manual 4085-0014085-001 Left Cover Removal4085-001 4-8 Service Manual4085-001 Right Cover/Power Switch Removal4085-001 4-10 Service Manual4085-001 Left Tray Cover Removal4085-001 Right Tray Cover Removal4.Remove the right cover 4085-0014085-001 Engine Board /Cover Removal4085-001 Carrier with Card Removal4085-001 4-16 Service Manual4085-001 Carrier 1st Stage Drive Belt RemovalCarrier Printhead Latch Removal Multi-PurposeFeeder MPF Motor and Sensor Removal4085-001 4-18 Service Manual4085-001 Power Supply Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 Index Card Assembly Removal4085-001 Cover-OpenSensor Removal4085-001 RIP-EMCShield Assembly/RIP Card RemovalRepair Information 4085-0015.Remove two screws from the PerfectFinish sensor 4085-0014085-001 Frame From Base Removal4085-001 4-28 Service Manual4085-001 Cam Engine Motor with Gear Removal4085-001 4-30 Service Manual1.Remove all covers 4085-0014085-001 PerfectFinish Gear Plate RemovalPerfectFinish Motor Removal Index Motor Assembly Removal4085-001 4085-001 Encoder Disk Feed Roller Assembly RemovalRepair Information 4085-0014085-001 Star Wheel Shaft Assembly RemovalRepair Information 4085-0014085-001 Paper Feed Platen Assembly Removal4085-001 Exit Shaft with Gear Removal1.Remove all covers 4085-001Repair Information 4085-0014085-001 4-42 Service Manual4085-001 Left Index Frame Pivot Assembly Removal4085-001 4-44 Service Manual4085-001 Right Index Frame Pivot Assembly Removal2.Remove the spring between the cam followers Bat Wings and Bushings Removal4-46 Service Manual 4085-0014085-001 Backup Roller Assembly RemovalCarrier/Cable Retainer Removal Backup Roller Spring Removal4085-001 Tray 2 Covers Removal Peristaltic Pump Removal4085-001 4085-001 Tray 2 Paper Pick Arm Assembly Removal3.Remove E-clipB from pick assembly shaft 4-50 Service ManualRepair Information 4085-0014-52 Service Manual Tray 2 Paper Feed Motor and Card Assembly Removal3.Remove the paper port connector frame 5.Disconnect the paper feed motor connectorEngine Board 5. Connector Locations4085-001 5-2 Service Manual RIP Card4085-001 Engine RIP Card contPower Supply 4085-0015-4 Service Manual Optional Tray4085-001 Carrier Transport System Pulleys 6. Preventive MaintenanceLubrication Specifications Carrier Shafts4085-001 Carrier Card Pogo PinsMotor Pulley Studs Carrier Latch Camshaft Lubrication7. Parts Catalog How To Use The Parts Catalog4085-001 7-2 Service Manual Assembly 1: Covers4085-001 Units Assembly 1: Covers4085-001 Part7-4 Service Manual Assembly 2: Paper Feed4085-001 4085-001 Assembly 2: Paper Feed7-6 Service Manual Assembly 2 cont.: Paper Feed4085-001 4085-001 Assembly 2 cont.: Paper Feed7-8 Service Manual Assembly 2 cont.: Paper Feed4085-001 4085-001 Assembly 2 cont.: Paper Feed12G6010 7-10 Service Manual Assembly 3: Electronics4085-001 4085-001 Assembly 3: Electronics7-12 Service Manual Assembly 3 cont.: Electronics4085-001 4085-001 Assembly 3 cont.: Electronics7-14 Service Manual Assembly 3 cont.: Electronics4085-001 4085-001 Assembly 3 cont.: ElectronicsParts Catalog 7-16 Service Manual Assembly 4: Carrier Transport4085-001 4085-001 Assembly 4: Carrier Transport7-18 Service Manual Assembly 5: Maintenance Station4085-001 4085-001 Assembly 5: Maintenance Station7-20 Service Manual Assembly 6: Optional Tray4085-001 4085-001 Assembly 6: Optional Tray7-22 Service Manual Assembly 7: Optional Multi-PurposeFeeder4085-001 4085-001 Assembly 7: Optional Multi-PurposeFeeder4085-001 7-24 Service Manual12G6251 4085-00112G6090 MarkNet External Print Server4085-001 7-26 Service ManualIndex 4085-00X X-2 Service Manual4085-001 Part Numbers4085-00X X-4 Service Manual