5-38 magicolor 330 - Base Engine Service Manual
Primary Fault Isolation Procedures

5.20 - Color Representation Not Correct

PROBLEM
The color of the printed image is completely differe nt than the computer image.
THE
PRINTER DISPLAYS NO ERROR MESSAGE.

  
  
      

• No recommendations
Step Actions and Questions Yes No
1SOFTWARE ISOLATION
Reload the printer driver software.
Is the color correct?
Problem solved Go to step 2
2Replace the Controller PWB (RRP 9.129)
Is the color correct?
Problem solved Go to step 3
3Replace the MCU PWB (RRP 9.123)
Is the color correct?
Problem solved Go to step 4
4Replace the Rotary Sensor (RRP 9.68)
Is the color correct?
Problem solved Go to step 5
5
DEVELOPER ASSEMBLY INSPECTION
Inspect the four Toner Cartridges that are installed in the four Devel-
oper Assemblies.
Are the correct color Toner Cartridges installed?
Replace the
Developer in
the contami-
nated Devel-
oper Housing
(RRP 9.60,
9.62, 9.64, and
9.66) and
install the
Toner Car-
tridges in the
correct Devel-
oper Assembly
RS517X