magicolor 330 - Base Engine Service Manual 3-27
Primary FIPS: Error Messages

3.25 - Error Message: Paper Jam Exit

There is a problem near the Top Exit Sensor.
Logic control on the MCU PWB detected that the Top Exit Sensor did not actuate within the specified time after the
Fuser Exit Sensor actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific prob-
lem. One or more of these components may have failed partially
or completely. If you cannot isolate the problem using this FIP,
replace each component listed below, one at a time, until the prob-
lem disappears.
• Wiring and connectors linking the components
• Fuser Assembly (RRP 9.80)
• Interlock switches and circuits
1PAPER PATH INSPECTION
1. Open the Exit Cover.
2. Inspect the lead edge of the jammed sheet of paper.
Is the sheet of paper actuating the Top Exit Sensor?
Go to step 2 Go to step 4
2TOP EXIT SENSOR TEST
1. Enter Diagnostics a nd test the Exit Chute Interlock.
2. Read the test result in the Diagnostics Status Window.
3. Open the Exit Cover.
4. Actuate the Exit Cover Interlock S witch in the Diagnos-
tics.
5. Manually actuate th e Top Exit Sensor.
6. Read the test result in the Diagnostics Status Window.
Did the test result in the Diagnostics Status Window change
from "actuated" to "not actuated"?
Go to step 3 Replace the
Top Exit Sen-
sor (RRP
9.106)
3Replace the MCU PWB (RRP 9.123)
Does the error message still appear?
Go to suspect
components
Problem
solved
4PAPER HANDLING MOTOR TEST
Enter Diagnostics and test the Paper Handling Motor.
Does the Paper Handling Motor rotate when you run the test?
Go to step 6 Go to step 5
5Replace the Paper Handling Motor Assembly (RRP 9.111)
Does the error message still appear?
Replace the
MCU PWB
(RRP 9.123)
Problem
solved