Main
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FEDERAL COMMUNICATIONS COMMISSION NOTICE
CLASS 1 LASER PRODUCT
Contents Service Section
Technical Reference Section
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Safety information
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1-4 magicolor 330 - Base Engine Service Manual
Installation Procedure (FIP) Flowchart and proceed from there.
Inspect and Clean the Printer
Final Checkout
Find the Cause of the Problem
Correct the Problem
Identify the Problem
Section 2. The FIP Flowchart
How to Use the FIP Flowchart
How to Follow a FIP
2
General Notes on Using FIPs
2-4 magicolor 330 - Base Engine Service Manual
Fault Isolation Procedures
Error M ess a g e
FIP Flowchart
Printer Performance
Section 6 Secondary FIPS Primary FIPS may direct you to a specific Secondary FIP
Erro r M e s sa g e
Section 3 - Primary FIPs: Error Messages Contents
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3 - Primary FIPs: Error Messages
3.1 - Error Message: Replace Fuser Oil Roller
1
3.2 - Error Message: Waste Toner Box Full
2
3.3 - Error Message: Black Toner Empty
1
3.4 - Error Message: Cyan Toner Empty
1
3.5 - Error Message: Magenta Toner Empty
1
3.6 - Error Message: Yellow Toner Empty
1
3.7 - Error Message: Put <Size> Paper in OPT3 Bin
3.8 - Error Message: Put <Size> Paper in MPT
2
3
3.9 - Error Message: Put <Size> paper in OPT2 Bin
3.10 - Error Message: Put <Size> Paper in OPT1 Bin
3.11 - Error Message: Put <Size> Paper in Upper Bin
1
3.12 - Error Message: Incorrect OPC Drum 2
2
3
3.13 - Error Message: Incorrect OPC Drum 1
1
3.14 - Error Message: OPC Count Error
3
3.15 - Error Message: Incorrect OPC Drum ID
1
3.16 - Error Message: Used OPC End of Life
1
3.17 - Error Message: OPC Verify Error
3
3.18 - Error Message: OPC Comm Error
2
3.22 - Error Message: Paper Size Mismatch
1
2
3
3.23 - Error Message: Paper Jam Fuser
2
4
5
3.23 - Error Message: Paper Jam Fuser, continued
6
7
8
9
10
2
3
4
3.24 - Error Message: Paper Jam Registration, continued
6
7
8
3.25 - Error Message: Paper Jam Exit
2
4
5
3.25 - Error Message: Exit Jam, continued
6
7
3.26 - Error Message: Adjust OPT3 Bin
1
2
3.27 - Error Message: Black Toner Missing
1
2
3.28 - Error Message: Cyan Toner Missing
1
2
3.29 - Error Message: Magenta Toner Missing
1
2
3.30 - Error Message: Yellow Toner Missing
1
2
3.31 - Error Message: Call for Service Engine Memory
2
3.32 - Error Message: Waste Toner Box Missing
1
3
4
3.33 - Error Message: Call for Service Fuser Temp Low
1
2
3
4
6
2
3
4
3.35 - Error Message: Call for Service Environment Sensor
1
3.36 - Error Message: Call for Service Paper Motor
3
4
3.37 - Error Message: Call for Service Low Density
1
3
4
6
3.37 - Error Message: Call for Service Low Density, continued
7
8
3.38 - Error Message: Call for Service High Density
1
3
4
3.38 - Error Message: Call for Service High Density, continued
6
7
8
3.39 - Error Message: Adjust Upper Bin
1
2
3.40 - Error Message: Call for Service Fuser Lamp
1
3
3.41 - Error Message: Adjust Opt2 Bin
1
2
3.42 - Error Message: Adjust Opt1 Bin
1
2
4
3.43 - Error Message: Call for Service Main Motor
1
2
3
5
6
1
3
3.45 - Error Message: Call for Service Fuser Temp High
2
3
4
5
6
2
3.47 - Error Message: Fuser Missing
1
2
3
3.48 - Error Message: Fuser Oil Roll Missing
1
2
3
3.49 - Error Message: Call for Service Fuser Warm-up
1
2
3
4
6
1
3
4
3.52 - Error Message: Replace Fuser
1
3.53 - Error Message: Replace IBT Belt Cleaner
1
3.54 - Error Message: Replace BTR2
1
3.55 - Error Message: Replace OPC Drum
1
3.56 - Error Message: Feeder Cover Missing
2
3
4
5
6
1
2
3.58 - Error Message: Exit Cover Open
1
2
3
3.59 - Error Message: MPT Tray Open
1
2
3.60 - Error Message: Front Cover Open
1
2
3
4
3.61 - Error Message: Top Stack Full
1
2
3
3.66 - Error Message: Call For Service Engine NVR
3.67 - Error Message: BTR2 Life Low
3.68 - Error Message: Belt Cleaner Life Low
1
3.69 - Error Message: Replace OPC Drum
2
3.70 - Error Message: Fuser Life Low
3.71 - Error Message: Fuser Oil Low
1
3.72 - Error Message: Waste Toner Nearly Full
2
3.73 - Error Message: Black Toner Low
1
3.74 - Error Message: Cyan Toner Low
1
3.75 - Error Message: Magenta Toner Low
1
3.76 - Error Message: Yellow Toner Low
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4 - Printer Performance Problem FIPs
Printer Performance Problem Flow Chart
4.1 - Inoperative Printer
1
2
3
4
5
7
8
9
10
11
1
2
3
4
5
Section 5 - Primary FIPs: Image Quality Contents
5-Image Quality FIPs
The Use of Diagnostics Test Print
5.1 - Light (Undertoned) Prints
5.1 - Light (Undertoned) Prints, continued
6
5.2 - Blank Prints
4
5
5.2 - Blank Prints, continued
6
7
5.3 - Black Prints
3
5.3 - Black Prints, continued
5
6
5.4 - Vertical Band Deletions
5.4 - Vertical Band Deletions, continued
5.5 - Horizontal Band Deletions
5.5 - Horizontal Band Deletions, continued
9
10
5.6 - Vertical Streaks
5.6 - Vertical Streaks, continued
5.7 - Horizontal Streaks
5.7 - Horizontal Streaks, continued
6
5.8 - Spot Deletions
5.8 - Spot Deletions, continued
5.9 - Spots
5.9 - Spots, continued
5.10 - Residual Image or Ghosting
1
5.10 - Residual Image or Ghosting, continued
5.11 - Background
4
5.11 - Background, continued
5.12 - Toner on Back of Print
5.12 - Toner on Back of Print, continued
5.13 - Skewed Image
5.13 - Skewed Image, continued
5.14 - Damaged Prints
2 3 4
5
7
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5.14 - Damaged Prints, continued
13
14
5.15 - Unfused Image or Image Easily Rubs Off of Page
1
2
3
5.16 - A Repetitive Mark Appears on Each Print
1
5.17 - The Printed Image is Mottled
3
4
5
5.18 - Image Not Registered Correctly on the Page
1
2
3
4
5.19 - Color Layers are not Registered Correctly
1
2
3
4
5.20 - Color Representation Not Correct
1
2
3
4
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6 - Secondary FIPs
6.1 - Electrical Noise
1
2
3
4
5
7
8
9
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Connecting to Engine Diagnostics
Required Equipment
Portable Computer to Printer Setup Procedure
Terminal Program Setup HyperTerminal (Windows 95 O/S)
VTERM (DOS O/S)
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Life Counters Overview
Retrieving the Life Counters Data
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Removal and Replacement Procedures (RRPs)
Preparation
Work Notes
Notations in the RRP text
RRP 9.1 Front Cover Assembly (PL1.1.1
RRP 9.1 Front Cover Assembly (PL1.1.1)
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RRP 9.2 Inner Cover Assembly (PL1.1.10)
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RRP 9.3 Top Cover Assembly (PL1.1.20)
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RRP 9.4 Rear Cover (PL1.1.31)
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RRP 9.5 Front Lower Cover (PL1.1.5)
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RRP 9.6 Filter Assembly (PL1.1.32)
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RRP 9.7 Left Lower Cover (PL1.1.40)
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RRP 9.8 Right Cover Assembly (PL1.1.50)
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RRP 9.9 Operation Panel (PL1.1.60)
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RRP 9.10 Front Snubber (PL2.2.9)
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RRP 9.11 End Guide (PL2.2.16)
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RRP 9.12 Sector Gear (PL2.2.17)
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RRP 9.13 Feed Roll Assembly (PL3.1.1)
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RRP 9.14 Feed Roll (PL3.1.3)
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RRP 9.15 Feed Solenoid (PL3.1.9)
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RRP 9.16 Turn Roll Assembly (PL3.1.11)
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RRP 9.17 Size Switch Assembly (PL3.1.23)
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RRP 9.18 No Paper Sensor Assembly (PL3.1.30)
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RRP 9.19 Low Paper Sensor (PL3.1.35)
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RRP 9.20 Turn IN Chute (PL3.1.18)
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RRP 9.21 Universal Paper Tray (PL2.1.1)
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RRP 9.22 MSI Assembly (PL4.1.1)
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RRP 9.23 MSI Front Cover (PL4.1.3)
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RRP 9.24 MSI Rear Cover (PL4.1.4)
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RRP 9.25 MSI Tray Assembly (PL4.1.10)
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RRP 9.26 MSI Top Cover Assembly (PL4.2.4)
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RRP 9.27 MSI Edge Sensor (PL4.2.6)
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RRP 9.28 MSI Short No Paper Sensor (PL4.2.7)
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RRP 9.29 MSI Pick Up Roll (PL4.2.11)
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RRP 9.30 MSI Roll Assembly (PL4.2.9)
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RRP 9.31 MSI Pick Up Solenoid (PL4.2.21)
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RRP 9.32 MSI Clutch (PL4.2.26)
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RRP 9.33 MSI Retard Pad Assembly (PL4.3.3)
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RRP 9.34 MSI Bottom Assembly (PL4.3.9)
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RRP 9.35 MSI Long No Paper Sensor (PL4.3.16)
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RRP 9.36 Main Paper Handling Assembly (PL5.1.1)
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RRP 9.37 Paper Handling Turn Chute Assembly (PL5.1.4)
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RRP 9.38 Pre-Registration Chute Assembly (PL5.1.5)
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RRP 9.39 Registration Chute Assembly (PL5.1.6)
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RRP 9.40 Pre-Registration Roll Assembly (PL5.2.4)
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RRP 9.41 Pre-Registration Clutch (PL5.2.8)
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RRP 9.42 Registration Clutch (PL5.2.15)
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RRP 9.43 Metal Registration Roll (PL5.2.16)
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RRP 9.44 Rubber Registration Roll (PL5.2.24)
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RRP 9.45 Registration Sensor (PL5.2.28)
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RRP 9.46 Registration Brake Clutch (PL5.2.20)
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RRP 9.47 ROS Assembly (PL6.1.1)
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RRP 9.48 Xerographic Cartridge (PL6.1.11)
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RRP 9.49 Waste Toner Box (PL6.1.12)
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RRP 9.50 ADC Sensor Assembly (PL6.1.20)
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RRP 9.51 Erase Lamp Assembly (PL6.1.30)
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RRP 9.52 XL Rail Assembly (PL6.1.40)
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RRP 9.53 Waste Toner Sensor (PL6.1.42)
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RRP 9.54 Toner Box Sensor (PL6.1.43)
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RRP 9.55 Yellow (Y) Toner Cartridge (PL7.1.1)
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RRP 9.56 Magenta (M) Toner Cartridge (PL7.1.2)
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RRP 9.57 Cyan (C) Toner Cartridge (PL7.1.3)
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RRP 9.58 Black (K) Toner Cartridge (PL7.1.4)
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RRP 9.59 Yellow (Y) Developer Assembly (PL7.1.10)
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RRP 9.60 Yellow (Y) Developer (PL7.1.13)
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RRP 9.61 Magenta (M) Developer Assembly (PL7.1.20)
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RRP 9.62 Magenta (M) Developer (PL7.1.23)
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RRP 9.63 Cyan (C) Developer Assembly (PL7.1.30)
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RRP 9.64 Cyan (C) Developer (PL7.1.33)
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RRP 9.65 Black (K) Developer Assembly (PL7.1.40)
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RRP 9.66 Black (K) Developer (PL7.1.43)
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RRP 9.67 Rotary Frame Assembly (PL7.2.2)
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RRP 9.68 Rotary Sensor (PL7.2.22)
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RRP 9.69 Cartridge Sensor (PL7.2.26)
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RRP 9.70 Used Cartridge Sensor (PL7.2.30)
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RRP 9.71 Transfer Assembly (PL8.1.3)
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RRP 9.72 Tension Lever (PL8.1.4)
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RRP 9.73 2nd BTR Cam Assembly (PL8.1.10)
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RRP 9.74 BTR Cam Solenoid (PL8.1.15)
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RRP 9.75 2nd BTR Assembly (PL8.1.20)
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RRP 9.76 Belt Cleaner Assembly (PL8.1.30)
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RRP 9.77 Auger Assembly (PL8.1.40)
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RRP 9.78 IBT Belt Assembly (PL8.2.2)
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RRP 9.79 TR0 Sensor (PL8.2.12)
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RRP 9.80 Fuser Assembly (PL9.1.1)
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RRP 9.81 Main Fuser Assembly (PL9.1.2)
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RRP 9.82 Oil Roll Assembly (PL9.1.10)
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RRP 9.83 Pressure Roll (PL9.2.9)
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RRP 9.84 Heat Roll (PL9.2.12)
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RRP 9.85 Pressure Roll Heat Rod (PL9.2.19)
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RRP 9.86 Heat Roll Heat Rod (PL9.2.20)
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RRP 9.87 Upper Fuser Assembly (PL9.2.23)
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RRP 9.88 Temperature Sensor Assembly (PL9.2.24)
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RRP 9.89 Fuser Exit Sensor (PL9.2.25)
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RRP 9.90 Exit-1 Roll Assembly (PL9.3.7)
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RRP 9.91 Exchange Chute (PL9.3.10)
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RRP 9.92 Exchange Solenoid (PL9.3.16)
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RRP 9.93 Oil Cam Solenoid (PL9.3.21)
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RRP 9.94 Oil Cam Assembly (PL9.3.22)
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RRP 9.95 CRU Switch Assembly (PL9.3.25)
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RRP 9.96 Cleaner Cam Solenoid (PL9.4.23)
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RRP 9.97 Cleaner Cam Assembly (PL9.4.26)
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RRP 9.98 Upper Guide Assembly (PL9.2.32)
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RRP 9.99 Lower Guide Assembly (PL9.2.26)
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RRP 9.100 Exit Tray (PL10.1.10)
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RRP 9.101 Lower Exit Assembly (PL10.1.1)
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RRP 9.102 Upper Exit Assembly (PL10.1.2)
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RRP 9.103 Full Stack Sensor (PL10.2.21)
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RRP 9.104 Exit-2 Roll Assembly (PL10.2.5)
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RRP 9.105 Exit-3 Roll Assembly (PL10.2.7)
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RRP 9.106 Top Exit Sensor (PL10.2.12)
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RRP 9.107 Exit Chute Switch (PL10.2.13)
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RRP 9.108 Fuser Fan (PL10.2.15)
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RRP 9.109 Paper Handling Drive Assembly (PL11.1.1)
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RRP 9.110 Fuser Drive Assembly (PL11.1.2)
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RRP 9.111 Paper Handling Motor Assembly (PL11.1.3)
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RRP 9.112 Process Motor Assembly (PL11.1.12)
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RRP 9.113 Process Drive Assembly (PL11.1.10)
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RRP 9.114 Rotary Motor Assembly (PL11.1.20)
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RRP 9.115 Rotary Motor PWB (PL11.1.21)
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RRP 9.116 Dispense Motor Assembly (PL11.1.22)
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RRP 9.117 Developer Clutch Assembly (PL11.1.23)
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RRP 9.118 Developer Tie Plate (PL12.1.4)
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RRP 9.119 Low Voltage Power Supply (LVPS) (PL13.1.1)
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RRP 9.120 High Voltage Power Supply (HVPS) (PL13.1.2)
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RRP 9.121 Top Cover Switch (PL13.1.3)
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RRP 9.122 Developer Fan (PL13.1.5)
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RRP 9.123 MCU PWB (PL13.2.1)
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RRP 9.124 Front Cover Switch R (PL13.2.3)
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RRP 9.125 Front Cover Switch L (PL13.2.4)
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RRP 9.126 Environment Sensor (PL13.2.5)
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RRP 9.127 Controller Chassis Assembly (PL14.1.1)
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RRP 9.128 Controller Fan (PL14.1.2)
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RRP 9.129 Controller PWB (PL14.1.10)
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RRP 9.130 Fuser Entrance Sensor (PL9.4.4)
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RRP 9.131 Fuser Chute Fan (PL9.4.10)
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Section 10 - Locating P/J Connectors Contents
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Section 11 - Parts List Contents
Section 11 - Parts List
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PL1.1 Cover
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PL2.2 Paper Tray II
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PL3.1 Paper Feeder
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PL4.2 Multi Sheet Inserter II (MSI)
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PL4.3 Multi Sheet Inserter III (MSI)
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PL5.1 Paper Transportation l
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PL5.2 Paper Transportation ll
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PL6.1 Xerographics
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PL7.1 Development l
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PL7.2 Development ll
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PL8.1 IBT l
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PL8.2 IBT ll
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PL8.3 IBT lll
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PL8.4 IBT lV
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PL9.2 Fusing ll
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PL9.3 Fusing lll
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PL9.4 Fusing IV
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PL10.1 Paper Exit l
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PL10.2 Paper Exit ll
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PL11.1 Drive
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PL12.1 Frame
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PL13.1 Electrical l
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PL13.2 Electrical ll
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PL14.1 Controller
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PL30.2 Option Tray II
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Section 12 - Wiring Diagrams and Signal Information Contents
12-2 magicolor 330 - Base Engine Service Manual
Wiring Diagrams and Signal Information
Wiring Diagram Notations
magicolor 330 - Base Engine Service Manual 12-3
Wiring Diagrams and Signal Information
A
C
Master Wiring Diagram
BD13
BD12
BD9
BD8
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General Specifications
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General Specifications continued
Speeds for Continuous Printing After the First Sheet Out
Image Registration and Reproduction Tolerances
Paper Input Devices
Paper Output Devices
