magicolor 330 - Base Engine Service Manual 3-7
Primary FIPS: Error Messages

3.4 - Error Message: Cyan Toner Empty

Cyan image density is too low.
Logic control on the MCU PWB detected that the ADC Sensor reads the cyan patch density as being below specifica-
tion and that the reading is either slow to raise or does not raise after the printer attempts to increase density.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific prob-
lem. One or more of these components may have failed partially or
completely. If you cannot isolate the problem using this FIP,
replace each component listed below, one at a time, until the prob-
lem disappears.
• Cyan Developer (RRP 9.64)
• Cyan Developer Assembly (RRP 9.63)
• LVPS (RRP 9.119)
• HVPS (RRP 9.120)
• Developer Clutch Assembly (RRP 9.117)
1Replace the Cyan Toner Cartridge with a new one (RRP 9.57)
Does the error message still appear?
Go to step 2 Problem
solved
2Replace the Dispense Motor (RRP 9.116)
Does the error message still appear?
Go to step 3 Problem
solved
3Replace the ADC Sensor (RRP 9.50)
Does the error message still appear?
Go to step 4 Problem
solved
4Replace the OPC Drum (RRP 9.48)
Does the error message still appear?
Replace the
MCU PWB
(RRP 9.123)
Problem
solved