3-14 magicolor 330 - Base Engine Service Manual
Primary FIPS: Error Messages

3.11 - Error Message: Put <Size> Paper in Upper Bin

The upper tray is out of paper.
Logic control on the MCU PWB detected that the No Paper Sensor in Upper Tray is actuated. The Engine Diagnostic
Menu may refer to the the Upper Bin no paper sensor as Tray 1 no paper sensor..
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific prob-
lem. One or more of these components may have failed partially
or completely. If you cannot isolate the problem using this FIP,
replace each component listed below, one at a time, until the prob-
lem disappears.
• Wiring and connectors linking the components
• Tray 1 Paper Cassette
1UPPER TRAY INSPECTION
Slide Upper tray out of the printer.
Is the upper tray out of paper?
Load paper
into the tray.
Go to step 2
2NO PAPER SENSOR TEST
1. Enter Diagnostics and t est Upper/Tray 1 No Paper Sen-
sor.
2. Slide Upper tray out of the printer.
3. Manually actuate and deactuate the Upper Tray No
Paper Sensor.
Is "actuated" displayed when you manually actuate the sen-
sor? And, is "not actuated" displayed when you manually
deactuate the sensor?
Go to step 3 Replace the
No Paper Sen-
sor Assembly
(RRP 9.18)
3Replace the MCU PWB (RRP 9.123)
Does the error message still appear?
Go to suspect
components
Problem
Solved