148 Telephone user interface

Procedure 22

Use a brandline greeting

1Dial the TUI DN. Enter your TUI administrator ID and password.

The system responds with a menu and steps through how to operate the feature.

2The chairperson must activate the brandline greeting from the BUI.

This procedure is now complete

The maximum length of the greeting is 10 seconds. The system plays greetings to conference participants in the following order:

1Initial greeting

a ICB factory greeting – “Welcome to the conference call.”

b Brandline greeting – “Welcome to Company XYZ’s conference call.” This greeting replaces the factory greeting.

2Conference-specific greeting – “This is department 201’s weekly meeting.”

In this example, when participants call they hear: “Welcome to Company XYZ’s conference call. This is department 201’s weekly meeting.”

Note: Dual-card meetings use the brandline of the primary card, so that all participants hear the same greeting.

Record a conference-specific greeting

Conference-specific greeting operation is similar to brandline greetings, except that they can be recorded by users or administrators. The maximum length is configured by an administrator up to 10 seconds. The system deletes the voice file at the end of the conference and it cannot be used for other conferences. Follow the steps in Procedure 23 to configure a conference-specific greeting.

Procedure 23

Configure a conference-specific greeting

1Dial the TUI DN. Enter your TUI user or administrator ID and password.

The system provides a menu with various options.

2Operational steps are as follows:

a When scheduling a meeting, the system provides a reference number which uniquely identifies the meeting. The system displays this reference number in the BUI and in the confirmation E-mail.

553-3001-358/555-4001-135 Standard 02.00 July 2006

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Nortel Networks 553-3001-358, 555-4001-135 manual Procedure Use a brandline greeting, Record a conference-specific greeting