Installation and configuration 75
Nortel Integrated Conference Bridge Service Implementation Guide
Type Define the card’s configuration type as follows:
• Single card (stand-alone).
• Primary card in a dual-card pair.
• Secondary card in a dual-card pair.
Note 1: Dual-card meeting configuration in Step 4 uses this information. If information is
changed here, a window opens reminding you to change the settings of a dual-card meeting.
Note 2: When an ICB card of type “single” already configured with 10 DNs pairs is changed
to “primary” or “secondary”, one of the DN pairs must be deleted. This is because in a
dual-card set one DN pair is reserved for the dual meeting configured in Step 4. The ICB
attempts to find a free DN pair (that is, with no conferences scheduled on it) and deletes it.
If no such DN is found, the ICB deletes the DN pair with the fewest conferences. In this case,
a confirmation box appears that allows the administrator to confirm or cancel the whole
operation.
Note 3: When a “primary” or “secondary” card is changed to be “single”, all dual meetings
are changed to simple meetings and their port size is reduced to the capacity of this card.
Default
Conference
Language
Determine the default voice-prompt language for conferences and the TUI. When
scheduling a conference, users can select a language from the available set, but if
the user does not specify a language this parameter applies.
Default: American English.
Time Zone Select the appropriate time zone for the ICB card. If this field is not entered,
conferences will not be scheduled at the proper times.
IP address of
E-mail Server
Enter the IP address of the server that the ICB uses to send scheduling
confirmation and administration E-mail messages. If this field is left empty, or an
incorrect address is specified, the ICB will not send E-mail messages. However, the
rest of the system will operate properly.
Note: The E-mail server must support the Simple Mail Transfer Protocol (SMTP).
“From” E-mail
address, by
which the ICB
identifies itself
Enter the E-mail address which the ICB uses to identify itself when sending E-mails.
This item appears in the “From:” field of sent E-mails.
Note 1: Some E-mail servers require this information as a mandatory field. It cannot be
empty, but it can be a non-existent address. Some servers will not deliver the E-mail if it is
not correct.
Note 2: ICB never receives E-mails, so it does not require an address. However, the “from”
address is used when returned mail occurs (for example, someone replies to the ICB’s
E-mail or the network returns an undeliverable E-mail). If the address is unreal, the returned
mail is not delivered. If the “from” address is someone’s real address, they will receive the
ICB’s returned mail.
Automatic Call
Distribution
Define the ACD setup according to the Meridian system ACD configuration.
Use an agent ID – Indicate whether ACD is configured with the agent ID option. If
yes, enter the four-digit agent ID of the first ICB port in the adjacent text box. The
other ports use the succeeding agent IDs.
Use multiple queue assignment – Indicate if ACD is configured with the
multiple-queue option. An entry is required, because this option affects the agent
login process which the system applies to the ports.
Table 14 Basic Card Settings parameters (Continued)
Item Description