Installation and configuration 75

Table 14

Basic Card Settings parameters (Continued)

Item

Description

 

 

Type

Define the card’s configuration type as follows:

 

• Single card (stand-alone).

 

• Primary card in a dual-card pair.

 

• Secondary card in a dual-card pair.

 

Note 1: Dual-card meeting configuration in Step 4 uses this information. If information is

 

changed here, a window opens reminding you to change the settings of a dual-card meeting.

 

Note 2: When an ICB card of type “single” already configured with 10 DNs pairs is changed

 

to “primary” or “secondary”, one of the DN pairs must be deleted. This is because in a

 

dual-card set one DN pair is reserved for the dual meeting configured in Step 4. The ICB

 

attempts to find a free DN pair (that is, with no conferences scheduled on it) and deletes it.

 

If no such DN is found, the ICB deletes the DN pair with the fewest conferences. In this case,

 

a confirmation box appears that allows the administrator to confirm or cancel the whole

 

operation.

 

Note 3: When a “primary” or “secondary” card is changed to be “single”, all dual meetings

 

are changed to simple meetings and their port size is reduced to the capacity of this card.

 

 

Default

Determine the default voice-prompt language for conferences and the TUI. When

Conference

scheduling a conference, users can select a language from the available set, but if

Language

the user does not specify a language this parameter applies.

 

Default: American English.

 

 

Time Zone

Select the appropriate time zone for the ICB card. If this field is not entered,

 

conferences will not be scheduled at the proper times.

 

 

IP address of

Enter the IP address of the server that the ICB uses to send scheduling

E-mail Server

confirmation and administration E-mail messages. If this field is left empty, or an

 

incorrect address is specified, the ICB will not send E-mail messages. However, the

 

rest of the system will operate properly.

 

Note: The E-mail server must support the Simple Mail Transfer Protocol (SMTP).

 

 

“From” E-mail

Enter the E-mail address which the ICB uses to identify itself when sending E-mails.

address, by

This item appears in the “From:” field of sent E-mails.

which the ICB

Note 1: Some E-mail servers require this information as a mandatory field. It cannot be

identifies itself

 

empty, but it can be a non-existent address. Some servers will not deliver the E-mail if it is

 

not correct.

 

Note 2: ICB never receives E-mails, so it does not require an address. However, the “from”

 

address is used when returned mail occurs (for example, someone replies to the ICB’s

 

E-mail or the network returns an undeliverable E-mail). If the address is unreal, the returned

 

mail is not delivered. If the “from” address is someone’s real address, they will receive the

 

ICB’s returned mail.

 

 

Automatic Call

Define the ACD setup according to the Meridian system ACD configuration.

Distribution

Use an agent ID – Indicate whether ACD is configured with the agent ID option. If

 

 

yes, enter the four-digit agent ID of the first ICB port in the adjacent text box. The

 

other ports use the succeeding agent IDs.

 

Use multiple queue assignment – Indicate if ACD is configured with the

 

multiple-queue option. An entry is required, because this option affects the agent

 

login process which the system applies to the ports.

 

 

Nortel Integrated Conference Bridge Service Implementation Guide

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