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Maintenance

Purpose

This chapter describes how to maintain and troubleshoot the ICB card and associated equipment.

The chapter contains the following sections:

“Maintenance overview” on page 169 – introduces the maintenance strategy.

“Updating the Microsoft Outlook GUI ICB form” on page 172 – shows the process for updating the Microsoft Outlook GUI form.

“Diagnostic tools” on page 174 – lists the available maintenance tools.

“CLI command summary” on page 178 – shows the commands technicians can use from the CLI to perform maintenance activities.

“ICB fault isolation and correction” on page 181 – describes faults and shows recommended recovery actions.

“Error message handling” on page 183 – describes the on-line error message system.

“Backup and restore procedures” on page 187 – provides procedures for backing up and restoring data.

Maintenance overview

Perform operations, administration, and maintenance (OA&M) of the ICB system by using the command line interface (CLI). Access the CLI through the following:

A TTY terminal connected to the ICB card or through a PC emulating a terminal. The PC connects to the ICB card through the Ethernet Adapter.

The administration BUI.

Nortel Integrated Conference Bridge Service Implementation Guide

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Nortel Networks 555-4001-135, 553-3001-358 manual Maintenance overview