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Telephone user interface

Purpose

This chapter describes how to use the telephone user interface (TUI) to:

invoke commands during an active conference

schedule conferences and record greetings

The chapter contains the following sections:

“Overview” on page 135 – introduces the telephone user interface.

“TUI operation during an active conference” on page 136 – provides procedures for using TUI features from a dual tone multi-frequency (DTMF) telephone while in an active conference.

“TUI services” on page 146 – describes TUI services available when there is no active conference, such as scheduling.

Overview

Active conference

The ICB provides a DTMF, menu-driven telephone user interface. The TUI enables the chairperson, and conferees, to invoke commands from their telephone during an active conference, such as mute or unmute. This functionality is provided during a meeting with no additional provisioning required.

Scheduling and recording features

To access the TUI for scheduling and recording, dial the TUI DN. The system prompts the user to enter their TUI ID and password.The system responds depending on the user ID as identified by the TUI ID as follows:

Regular user – the TUI responds with a voice menu with the following two items:

— schedule a conference

Nortel Integrated Conference Bridge Service Implementation Guide

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Nortel Networks 555-4001-135, 553-3001-358 Telephone user interface, Active conference, Scheduling and recording features