Maintenance 185
Nortel Integrated Conference Bridge Service Implementation Guide
Action – steps to follow to isolate the problem and/or fix it.
This procedure is now complete
Impact – possible effects of the event.
The entire file of error descriptions is available as a readable text. It can
be retrieved from the ICB to a PC for off-line reference. Follow the steps
in Procedure 38 to retrieve the error description file to a PC.
Procedure 38
Retrieve the entire error message file to a PC
1The entire file of error descriptions is a readable text file. From your PC’s
desktop access FTP.
2To download the entire file, enter the following path:
This procedure is now complete
a:gnr\errors.txt
The output of messages can be suppressed according to pre-defined
criteria. This functionality enables a technician to focus on a specific
group of messages to improve productivity. Messages that keep
reappearing due to known circumstances which are not necessary to
see can be suppressed.
The filtering criteria are as follows:
• Severity of messages – only messages with the selected severity
levels appear. Any combination is possible.
• Firmware component – only messages with the selected firmware
component appear. Any combination is possible.
• Detailing level:
— Low – the message appears without the <error text> part. The
full description can be retrieved using the message analysis tool
based on the error code.
— High – the full message appears.
All filtering criteria can be defined separately for appearance on the CLI
and for storage in error log files (that is, a selected group of messages
can be defined to appear in the CLI, but not in the error log, or visa
versa).
Follow the steps in Procedure 39 on page 186 to configure message
filtering.