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List of terms 553-3001-358/555-4001-135 Standard 02.00 July
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Troubleshooting
Specifications
Install
Error codes
Signaling Tests
Password
Default
ICB status LED indicator
Login
Conference administration
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242 List of terms
553-3001-358/555-4001-135
Standard 02.00 July 2006
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Contents
Service Implementation Guide
Nortel Integrated Conference Bridge
Page
Nortel Integrated Conference Bridge
Page
Publication history
July
Page
Contents
Viii Contents
Contents
Reports
Upgrades
Appendix a Password security
Appendix B Product integrity
Xii Contents 553-3001-358/555-4001-135 Standard 02.00 July
Structure
About this document
Purpose and audience
How to check the version and issue of this document
About this document
Nortel Networks Communication Server 1000S
References in this document
Nortel Networks Communication Server
CS 2100 or Meridian SL-100
End user documentation
Purpose
Conference administration
Product description
ICB description
Product description
ICB conference feature summary
System overview
Product description
Hardware overview
On page 22 shows ICB system composition
ICB system composition
CRT
ICB hardware design characteristics
ICB hardware list
Component Description
ICB card description
ICB card
Pcmcia activity indicator LEDs These LEDs are next to
External equipment VT100 type terminal
ICB operation
Ethernet application
Product description
Call routing with chairperson access
Join the conference using the direct meeting access method
Join the conference using the single DN access method
Single DN access method one ICB card
Single DN access method two ICB cards
Expand the conference
End the conference
Product description
Software
Engineering guidelines
System requirements
Meridian SL-100 software packages
Hardware specifications
Meridian 1 and CS 1000 software packages
Hardware
Physical Capacity
System capacity
System compatibility
Meridian 1 and Option
Automatic call distribution resource allocation
CS 2100/Meridian SL-100 system compatibility
Engineering guidelines
Global internet access example
LAN configuration
Global internet access
Source Destination Protocol
Firewall access permissions
LAN/intranet access only
LAN/intranet access only C-LAN connection
World Wide Web
LAN/intranet access only E-LAN connection
Summary of LAN installation information
Testing
Installation and configuration
Getting started
Determine the access method
Procedure Prepare for the installation
ICB installation into card slots
Unpack and inspect the equipment
CS 1000 configuration
Summary
LD 23 Assign the ACD DNs for the ICB card
Assign ACD DNs
LD 23 Define the ACD queue assigned to the ICB card
Define Phantom TN blocks
LD 11 Configure ICB ports as digital sets
Phantom TN definitions LD
On page 51 shows a sample LD 20 printout of a built ICB port
LD 20 ICB configuration
Configure DNs for a dual-card conference
LD 23 Configure the main DN for dual-card conferences
Sample dialing plan for a 62-port dual-card configuration
Trgt
Assign CDR data
CS 2100/Meridian SL-100 configuration
Single-card configuration
LD 15 Define the charge account for CDR data
Single-card conference, 10 conferences, 32 ports
Configuration procedure
Procedure Configure a single-card conference
Lninv example
Acdgrp example
Dnroute example
Acdlogin example
Acdsgrp example
Ofrt example
Qlen example
Ofceng example
Installation and configuration Dual-card configuration
Dual-card conference, 1 conference, 62 ports
Acdgrp example
Service Orders
Acdlogin example
Acdsgrp example
Ofrt example
Dnroute example
Acdrte example
Procedure Configure a dual-card conference
Subnet mask, the gateway address, and the IP address
Step Description
ICB installation and configuration procedures
ICB installation summary
J2 DB-25 pin J1 50-pin Description
Procedure Install the Ethernet Adapter card
Maintenance cable
Procedure Access the ICB directly
Terminal connection through the Ethernet Adapter
Procedure Access the ICB remotely using a modem
Procedure Access the ICB remotely using a LAN hub
DB-9 RS-232 port pin out
Procedure Access the ICB directly Option 11C or CS
Pin male serial connector pin # Signal Description
Procedure Install ICB cards
Procedure Set up CLI access from the maintenance terminal
Procedure Configure initial card parameters using the CLI
Overview
ICB Installation Wizard
Procedure Access the administration BUI
Http//ICB IP address
Conventions
Administrator must enter the time zone of the ICB card
Basic Card Settings
Installation Wizard Basic Card Settings window
Basic Card Settings parameters
Operation
Access Numbers
Installation Wizard Access Numbers window
Dual Card Meetings
Access Numbers parameters
Define First User
Dual Card Meetings parameters
Browser user interface
Overview
Log into the BUI
User types
BUI user types
User type Description
Procedure Login to the BUI
ICB home page layout
Login dialog box Internet Explorer
Main ICB screen
Procedure Change your login password
Login entry point
Login password change
Login entry BUI Application
Fixed title frame
Change password window
Customize the BUI home page and title bar
BUI fixed title frame
Help window
Scheduling BUI navigation flowchart
Scheduling BUI
Meetings List window
Meetings List window super-user’s display
Meeting List window fields
Field Description
Scheduling window
General section
Field Description General section
Scheduling window Schedule a New Conference
Scheduling window fields
Default
Time section
Access Numbers section
Calendar icon
Free Ports section
Scheduling window Free Ports section for a regular meeting
Scheduling window Options section
Field Description Password section
Options section
Scheduling window Options section fields
Recurrence section
General Options section
Scheduling Confirmation
Scheduling Confirmation window
Recurrent Dates Confirmation window
Recurrent Conference Verify Result window
Chairperson operations
Recurrent Meeting Verify Result window
Meeting Control window
Field Description Conference section
Meeting Control window Active chairperson
Meeting Control window fields
Participant’s List section
Field Description Chairperson section
Participants section
Session Management
Session Management Control Panel
Voting Session Control Panel
Chairperson Volume Control
Chairperson Volume Control Panel
Meeting Control window Chairperson not present
Dual-card meeting
Participant Volume Control Panel
Administration BUI
Participant list volume control
Release chairperson control
Administration BUI navigation flowchart
Icbi
Administration BUI ICB Dashboard window
ICB Dashboard
ICB Dashboard General Settings window
Settings
General Settings window
General Settings window fields
See CS 1000 Call Detail Recording on
Default Conference Settings fields
Default conference
ICB Dashboard Default Conference Settings
Volume Level Settings fields
Volume Level
ICB Dashboard Volume Level Settings
ICB Dashboard Confirmation E-mail Settings
Mail template
Confirmation E-mail Settings fields
BCC
Brandline greeting
ICB Dashboard Greeting Settings window
Customize greetings
Procedure Replace the brandline greeting
Conference-specific greeting
ICB Dashboard Company Images window Title Frame Image
Procedure Use a customized image
Company images upload
Users List
Login Page Image
Users
Column Description
ICB Dashboard User List window
User List table columns
Edit a user
ICB Dashboard Users Edit User Details window
Add new user
ICB Dashboard Users Search for a User window
ICB Dashboard Users New User window
Search for a user
Import users
ICB Dashboard Import Users Confirmation box
Call-Out Group List
Import Users Confirmation box text
Call-out Groups
Text line Description
Group details
ICB Dashboard Call-Out Group List window
Call-Out Group List table columns
ICB Dashboard Call-Out Groups Details window
Group Members table columns
Group Settings Retry parameters
ICB Dashboard Call-Out Groups Details Add Members window
ICB Dashboard Call-Out Groups Details Edit Members window
Add a New Group
Permanent Conferences List
ICB Dashboard Call-Out Groups New Group Details window
Permanent Conferences
ICB Dashboard Permanent Conferences List window
New/Edit Permanent Conference
ICB Dashboard New/Edit Permanent Conference window
Permanent Conference New/Edit parameters
Backup
Active conference
Scheduling and recording features
Telephone user interface
Chairperson features Dial-out
TUI operation during an active conference
Dial-out Authorization
Dial-out Authorization dialing example
All ports mute/unmute toggle
Group call-out
Lock or unlock the conference
Count conferees
Drop all conferees
Chairperson command summary
Chairperson commands
Drop last dialed conferee
Chairperson commands during dial-out call
Chairperson dials Order to
Chairperson commands during count command
Stop or start music
Volume control feature operation
Adjust the audio volume of a conference
Procedure Adjust the conference audio volume
Help
Conferee command summary
Conferee features Acquire and release chairperson control
Procedure Acquire/release chairperson control
Conferee commands
TUI services
Schedule a conference
Procedure Use the TUI to schedule a conference
Record a brandline greeting
Record a conference-specific greeting
Procedure Use a brandline greeting
Procedure Configure a conference-specific greeting
Enter the number received in step a
Page
Microsoft Outlook GUI
Microsoft Outlook GUI
Publishing the form in Microsoft Outlook
Procedure ICB Administrator to get the ICB form
Microsoft Outlook GUI
Double-click icbf.oft. The Calendar window opens
Language form to use Form to use
Right-clickCalendar in the Folder List
Select Appointment in When posting to this folder, use
Removing the ICB files from the Personal Forms Library
Select Personal Forms in the Forms Library
Click Clear Cash
Username and Password Microsoft Outlook
Login to the ICB card using Microsoft Outlook
Procedure Log into the ICB card using Microsoft Outlook
Select Save this password in your password list optional
ICB tab window fields
Scheduling a new conference
Microsoft Outlook ICB tab Schedule a new conference
Free Ports view
ICB tab window Free Ports view
ICB tab window Options section
ICB tab window Options section fields
Editing an existing conference
Scheduling complete
Confirmation window
Microsoft Outlook GUI
Setting a delegate user for Microsoft Outlook Calendar
Page
Maintenance
Maintenance overview
Maintenance
Problem solving
ICB card in the Intelligent Peripheral Equipment Module
Updating the Microsoft Outlook GUI ICB form
Procedure Clearing the Microsoft Outlook forms Cache
Procedure 33 Deleting the forms cache file manually
Click Clear Cache
Delete the file Frmcache.dat
Power Up Self-test
Diagnostic tools
ICB status LED indicator
Item tested Description
Signaling Tests
ICB self-test sequence
Command
Diagnostic commands Meridian 1/CS 1000 overlay commands
Commands to enable/disable ICB channels
Sanity monitoring
TCP/IP connectivity test
CS 2100/Meridian SL-100 diagnostic commands
Command Operation performed IPE MAP Level
LTP MAP Level
Navigating the menus and displaying help
CLI command summary
Using CLI commands
Modifying parameters
Menu and command Items and commands
ICB CLI commands
ICB CLI command summary
Prompt for which feature can be either advanced or basic
Symptoms Diagnosis Solution
ICB fault isolation and correction
ICB equipment problems
Card replacement
Procedure Replace a card
Error message field formats
Error message handling
Error messages format
Error message procedures
Procedure Access the on-line error message analysis tool
Procedure Retrieve the entire error message file to a PC
Agnr\errors.txt
Procedure Configure error message filtering
ERR
Backup considerations
Backup and restore procedures
Advanced troubleshooting
Scheduled backup
Section Description
ICB Dashboard Scheduled Backup window
Scheduled Backup parameters
Manual Backup
ICB Dashboard Manual Backup window
Billing scheduled backup
Billing scheduled backup window
View Last Backup Details
Billing Scheduled Backup parameters
View Backup History Log
Restore
Backup and restore process log
Procedure Restore the database from the secondary Pcmcia
Procedure Restore the database from a backed up ZIP file
Maintenance
Reports
BUI Report Viewer
Procedure Displaying reports
Report summary
Report Viewer window
Short Connection Report BUI example
Short Connection Report
BUI Short Connection Report
CLI Short Connection Report
BUI Meetings Log Report
Meetings Log Report
Short Connection Report CLI example
Meetings Log Report BUI example CLI Meetings Log Report
Meetings Log Report CLI example
Overbooking Report BUI example
Overbooking Report
BUI Overbooking Report
Overbooking Report .CSV
BUI configuration
Billing Report
Billing Report .CSV
BUI Billing Report
Billing Report BUI example
Billing Report contents
Daily billing report format is as follows
BIlling Report .CSV example
Event examples
Example Description
CS 1000 Call Detail Recording
LD 11 Define the Charge Account key for an ICB port
Charge Account feature
Charge Account key
CDR record format
Maintenance Error Report BUI example
Maintenance Error Report
BUI Maintenance Error Report
CDR example scenarios
CLI Maintenance Error Report
Maintenance Report Error CLI example
Card
Upgrades
ICB upgrade paths
From Firmware Card
Upgrades
Installing a Pcmcia card into the ICB faceplate slot
Keycode security
User community upgrade considerations
Planning for an upgrade
Managing the user community during an upgrade
Procedure Micb Release 2 or Micb Release 3 card upgrade
Upgrade procedures
Micb Release 2 or Micb Release 3 card upgrade
Port Upgrade
ICB Dashboard Card Upgrade window
Firmware Upgrade
Procedure 45 Upgrade the ICB firmware version
Click Upgrade & Restart
Procedure Firmware upgrade from ICB card upper socket
Procedure Upgrade to single DN access
Procedure Firmware upgrade using FTP
Upgrade to the single DN access method
Click the Submit & Continue button
Upgrade from a stand-alone to a dual-card ICB
Procedure Stand-alone card to secondary card
Procedure Stand-alone card to primary card
Procedure Meridian switch configuration changes
Appendix a Password security
Access type Description of permissions
Access permissions
Access permissions
Telnet
General
Unsuccessful login attempt handling
Procedure Unsuccessful login operation
Access type Default login name Default password
Password parameters summary
Default login names and passwords
Parameter Range Default value
PAdmin/ABreset or abbreviated pa/ab
Reset passwords
Procedure Reset forgotten passwords
Procedure Use the second-level CLI edit password command
Restart process continues and more lines of text may appear
CLI change to FTP Password example
CLI Password Editor editing session
Password example font conventions
Save changes
Application Port Number
Application Protocol Port Numbers
Application Protocol Port Numbers
Page
Appendix B Product integrity
Environmental specifications
ICB environmental specifications
Specification Minimum Maximum Temperature Shock
Safety
Safety regulations
Regulatory standards
Electro-magnetic immunity
Electro-magnetic compatibility EMC
Electro-magnetic emissions
FCC Compliance
Mtbf
Chairperson DN
Command Line Interface
List of terms
Firmware
Flash memory
LEN
Main DN
PBX
XPM
List of terms 553-3001-358/555-4001-135 Standard 02.00 July
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