62 Installation and configuration
553-3001-358/555-4001-135 Standard 02.00 July 2006
Service Orders
Add an additional ACD group for the second card.
Figure 21
ACDGRP example
Add additional ACD subgroup information for the second card.
Figure 22
ACDSGRP example
Add additional login IDs for the second card agent logins. These login
IDs must be in sequential order.
Figure 23
ACDLOGIN example
Add table DNROUTE to provide DNs for the following:
• second ICB card (for single-card conference and chairperson)
• transfer DN (to transfer conference calls from ICB card 1 to ICB card
2)
• link DN (provides speech path between the two cards)
• 62-port Main conference DN
• chairperson DN for ICB card 1
Note: From all of these DNs, part are for the primary card and the
rest are for the secondary card. However, when configuring these
DNs in the ICB BUI, all dual-card DNs are configured on the
primary card.
ACDNAME CUSTGRP ACDRNGTH THROUTE NSROUTE PRIOPRO DBG
MAXCQSIZ MAXWAIT ACDMIS MSQS DISTRING OBSWTONE FRCNGTSV
OPTIONS
----------------------------------------------------------------------------
MICB2 BNRRCH 12 OFRT 601 OFRT 601 0 Y 2 0 N N NONE N N (ACDDISP 4)
(NONIMCUT ) $
ACDGROUP SUBGROUP RECORDER
--------------------------------------------------------
MICB2 1 NONE
LOGINID CUSTGRP PSWD OPTIONS
1234 BNRRCH N N $