Maintenance 187
Advanced troubleshooting
The ICB provides the following tools for technicians to troubleshoot and debug problems based on error messages:
•Automatic trace back – the system prints an automatic trace back list of predefined error codes. This feature helps software designers solve errors.
•Automatic
•Automatic card restart – ICB restarts can be performed for a predefined list of error codes. This feature enhances automatic recovery.
Note: All the actions defined above can be limited to a predefined number of occurrences, with a separate limit for each action.
Backup and restore procedures
Files can be backed up and restored from either the CLI or the
Administration BUI.
Backup
An administrator schedules the backup from the administration BUI. Table 49 shows the items to consider when scheduling an automatic backup. Some of these items also apply to an immediate backup.
Table 49
Backup considerations
Item | Description |
|
|
Content | Specify which of the following items to backup (the default is never; that is, no backup; |
| however, if another option is selected in the “Schedule” section the default contents is |
| data only): |
| • Data – configuration, brandline greeting, and scheduling data (future conferences). |
| • Reports – includes error logs. |
| • Customized greetings – greetings for future meetings. Note, because this item |
| can reach a large file size, a technician may prefer to exclude it. |
|
|
Time | The database can be backed up immediately, or scheduled as a daily, weekly or |
| monthly backup. For scheduled backups, determine the: |
| • hour of the backup (hours only, no minutes) |
| • day of the week, if weekly |
| • day of the month, if monthly |
|
|
Nortel Integrated Conference Bridge Service Implementation Guide
